Questions and Answers
What is the hold time for Bone in chicken?
What is the hold time for Cooked Biscuits?
What is the holding time for Chicken tenders?
40 minutes holding unit, 20 minutes service holding time
What is the holding time for Seafood (shrimp)?
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What is the holding time for Seafood (Catfish or Cajun fish)?
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What is the service line hold time for Fried Pies?
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What is the service line hold time for Cajun Batter fries?
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Match the following slide dishes with their names:
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What should you do during shift and shift change?
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Study Notes
Holding Times for Menu Items
- Bone-in chicken has a hold time of 30 minutes.
- Cooked biscuits also maintain a 30-minute hold time.
- Chicken tenders require a 40-minute holding unit with 20 minutes for service holding.
- Seafood shrimp has a holding unit of 30 minutes and a 15-minute service line holding.
- Catfish and Cajun fish both have a 30-minute holding unit and 15-minute service line holding.
Fried Items and Sides
- Fried pies can be held on the service line for up to 2 hours.
- Cajun battered fries have a service line hold time of 7 minutes.
Side Dishes Offered
- Slide dishes include a variety of options:
- Cajun Rice
- Cajun Fries
- Red Rice
- Gravy
- Green Beans
- Corn on the cob
- Mac and cheese
- Mashed potatoes
Operational Guidelines During Shift Changes
- Maintain a friendly and courteous demeanor with guests.
- Ensure all orders are checked for accuracy before service.
- Strive for a service speed of under 180 seconds.
- Accurately handle guest payments and provide correct change.
- Bleed the cash drawer as necessary to monitor funds.
- Implement a clean-as-you-go policy to maintain hygiene.
- Regularly monitor holding times and product availability.
- Perform routine checks of restrooms and lobby areas for cleanliness.
- Prepare and stock items for the next shift, including packaging cups, condiments, sauces, ice, and registration materials.
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Description
Test your knowledge on Popeyes menu items with these flashcards. Each card includes a word and its relevant hold times, essential for understanding food service standards. Perfect for employees or fans wanting to memorize the important details.