Policy 1013 Conduct and Behavior

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Questions and Answers

What is the primary aim of the Conduct and Behavior policy within the COMM Fire Department?

To manage financial records

To streamline fire response operations

To provide guidelines to prevent activities or behaviors that may lead to disciplinary actions or dismissal (correct)

To enhance public relations

In what manner should members of the COMM Fire Department conduct themselves?

Only during public appearances

Only on-duty

At all times in such a manner as to reflect favorably on the Department (correct)

Only off-duty

What kind of language is expressly forbidden while members are on-duty?

Technical jargon

Offensive, obscene, or uncivil language (correct)

Formal language

Casual language

How should members of the COMM Fire Department approach interactions with the public?

Be courteous and tactful, control their tempers, and exercise reasonable patience and discretion Signup and view all the answers

What should members avoid while on-duty regarding political involvement?

Engaging in political activities Signup and view all the answers

What is the policy regarding sexual activity for fire department members during work hours?

Not allowed while on-duty Signup and view all the answers

Which action regarding gambling is prohibited while members are on-duty?

Engaging or participating in any form of illegal gambling Signup and view all the answers

What should members do if they are offered a gift from someone doing business with the Department?

Report it to the next level supervisor Signup and view all the answers

How should members handle offers of monetary donations following major disasters?

Direct the person or entity to the Administration Division Signup and view all the answers

What should members do with non-monetary gifts such as food or products?

Place them in an area of the station or office to be shared by all members Signup and view all the answers

How should members use their official positions according to the policy?

Only for official duties and not for personal gain Signup and view all the answers

Who must approve the use of members' names, photographs, or official titles for advertisements?

The Fire Chief Signup and view all the answers

What types of discrimination are prohibited under the policy?

Discrimination based on any actual or perceived characteristic protected by law Signup and view all the answers

What action should members take if they become aware of malicious gossip or activities disrupting department morale?

Report it to their immediate supervisor through official written communication Signup and view all the answers

What is required for members to accept any gift from the public?

Placing the gift in a shared area Signup and view all the answers

What is the policy regarding the use of department-issued equipment for personal gain?

Strictly prohibited Signup and view all the answers

Study Notes

Conduct and Behavior Policy Overview

The primary goal is to establish guidelines to prevent disciplinary actions or dismissal due to inappropriate behavior.
Members must conduct themselves positively and represent the COMM Fire Department favorably at all times.

Expected Conduct

Use of offensive, obscene, or uncivil language is strictly prohibited while on-duty.
Interactions with the public should be courteous, tactful, and controlled, demonstrating patience and discretion.

On-Duty Restrictions

Members are prohibited from engaging in political activities while on-duty.
Sexual activities are not permitted during on-duty hours.

Gambling and Gifts Policy

Illegal gambling is strictly forbidden during duty hours.
Any gifts offered by individuals or businesses should be reported to a supervisor, ensuring transparency.
Non-monetary gifts must be shared among all members in the station or office.

Use of Official Position

Members must use their official positions solely for official duties; personal gain is not allowed.
Approval from the Fire Chief is mandatory for using names, photographs, or titles in advertisements.

Public Representation

Members cannot represent the Department in public appearances without prior approval from the Fire Chief.
Discrimination based on any protected characteristics is prohibited.

Handling Gossip and Public Statements

Malicious gossip affecting department morale must be reported to a supervisor via official written communication.
Use of coarse or violent language during public interactions is prohibited.

Gift Acceptance Protocol

Acceptance of any gift requires placing it in a shared area for communal use or reporting it to a supervisor.

Reporting Misconduct

Observations of conduct that disrupt department discipline must be reported to a supervisor without participation in the misconduct.

Use of Equipment and Statements

Using department-issued equipment for personal gain is strictly prohibited.
Derogatory statements regarding the Department or its members should be reported promptly to a supervisor.

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Description

This quiz covers the Conduct and Behavior Policy of the COMM Fire Department. Test your knowledge on the main objectives and guidelines outlined in the policy to ensure proper conduct among members. Good luck!