Policies in Government Purchasing and Customer Types
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Questions and Answers

Which of the following is NOT a valid reason for studying business marketing?

  • It is an exciting area of study
  • One type of marketing does not fit all situations
  • It is the same as consumer marketing (correct)
  • Business marketing is unique
  • The magnitude of business marketing

According to the text, how does business marketing differ from consumer marketing?

  • Its distribution channels are shorter and more direct
  • It requires knowledge of the customer's customer
  • The Web is not integrated (correct)
  • It employs 'unique' promotional strategies
  • It emphasizes personal selling and negotiation

What is the main characteristic of business marketing compared to consumer marketing, as shown in the example of BASF and Dupont?

  • Consumption
  • Marketing research
  • Lesser emphasis on personal selling
  • Greater web integration
  • Shorter distribution channels (correct)

Which one of the following is NOT part of the marketing mix?

<p>Process (B)</p> Signup and view all the answers

What is the percentage change in sales relative to the percentage change in price called?

<p>Demand elasticity (A)</p> Signup and view all the answers

What is the term used for industrial products that have no substitutes?

<p>Inelastic demand (B)</p> Signup and view all the answers

What is the system of value creation also known as?

<p>A value chain (C)</p> Signup and view all the answers

Which of the following statements about buyer-seller relationships in business marketing is TRUE?

<p>Close personal relationships exist between buyer and seller in all industries (D)</p> Signup and view all the answers

In business marketing, large customer size and use of direct channels increase the importance of:

<p>Negotiation (C)</p> Signup and view all the answers

These members of an organization are specifically responsible for coordinating their company's efforts at satisfying their customers.

<p>Salespeople (C)</p> Signup and view all the answers

Why is the demand for business products dependent ultimately on individual consumers?

<p>Because business markets consume products in the process of making other products (C)</p> Signup and view all the answers

Which of the following is a characteristic of business marketing as compared to consumer marketing, as shown in the example of BASF and Dupont?

<p>Lesser emphasis on personal selling (B)</p> Signup and view all the answers

Which of the following is NOT a valid reason for studying business marketing?

<p>It is the same as consumer marketing (B)</p> Signup and view all the answers

What is the main characteristic of business marketing compared to consumer marketing, as shown in the example of BASF and Dupont?

<p>Shorter distribution channels (D)</p> Signup and view all the answers

Which of the following statements about facilitating supplies is TRUE?

<p>Facilitating supplies are materials processed only to the point required for economic handling and distribution (A)</p> Signup and view all the answers

Which category do janitorial products, painting contractors, plumbing services, and heating and air conditioning services fall under?

<p>MRO items (B)</p> Signup and view all the answers

What is a key raw material for technology-driven companies?

<p>Steel (A)</p> Signup and view all the answers

Compared to individual consumers, business customers are more likely to be geographically

<p>concentrated (A)</p> Signup and view all the answers

Which of the following is NOT a type of customer that purchases products for consumption?

<p>Original equipment manufacturers (C)</p> Signup and view all the answers

What is the term used for a company that purchases products or services to be included in its own final product?

<p>Original equipment manufacturer (C)</p> Signup and view all the answers

Which of the following statements about buyer-seller relationships in business marketing is TRUE?

<p>Close personal relationships exist between buyer and seller in all industries (A)</p> Signup and view all the answers

Why do government agencies tend to have complex purchasing processes?

<p>Often designed to accomplish social objectives (A)</p> Signup and view all the answers

Which of the following is an example of a social objective that influences government purchasing?

<p>Encouraging the growth of minority-owned businesses (A)</p> Signup and view all the answers

In business markets, how are products generally classified?

<p>Based on the type of purchaser and reason for purchase (D)</p> Signup and view all the answers

What is the term used to describe products that have been transformed from raw materials and require further processing before use?

<p>Manufactured material (B)</p> Signup and view all the answers

What is the term used to describe parts that may be assembled into a final product without further processing?

<p>Manufactured materials (B)</p> Signup and view all the answers

Which of the following is a characteristic of business marketing as compared to consumer marketing, as shown in the example of BASF and Dupont?

<p>Shorter distribution channels (A)</p> Signup and view all the answers

What is the term used to describe products that have been transformed from raw materials and require further processing before use?

<p>Intermediate goods (C)</p> Signup and view all the answers

Which of the following is NOT a valid reason for studying business marketing?

<p>It is the same as consumer marketing (C)</p> Signup and view all the answers

Which of the following is NOT part of the marketing mix?

<p>Process (C)</p> Signup and view all the answers

What is the term used for industrial products that have no substitutes?

<p>Inelastic demand (C)</p> Signup and view all the answers

What is the percentage change in sales relative to the percentage change in price called?

<p>Demand elasticity (C)</p> Signup and view all the answers

What is the system of value creation also known as?

<p>A value chain (B)</p> Signup and view all the answers

Which of the following is an example of a social objective that influences government purchasing?

<p>Environmental objective (D)</p> Signup and view all the answers

In business markets, how are products generally classified?

<p>Type of purchaser and reason for purchase (C)</p> Signup and view all the answers

What is the term used to describe parts that may be assembled into a final product without further processing?

<p>Manufactured materials (B)</p> Signup and view all the answers

Which of the following is an important difference between accessory and capital equipment when it comes to marketing the equipment to users?

<p>Capital equipment is much more expensive and its purchase may involve more members of the organization than purchase of accessory equipment (D)</p> Signup and view all the answers

Which of the following statements about buyer-seller relationships in business marketing is TRUE?

<p>Close personal relationships exist between buyer and seller in all industries (B)</p> Signup and view all the answers

In business marketing, large customer size and use of direct channels increase the importance of:

<p>Negotiation (B)</p> Signup and view all the answers

These members of an organization are specifically responsible for coordinating their company's efforts at satisfying their customers.

<p>Salespeople (B)</p> Signup and view all the answers

Why is the demand for business products dependent ultimately on individual consumers?

<p>Because business markets consume products in the process of making other products (A)</p> Signup and view all the answers

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