Policies in Government Purchasing and Customer Types
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Questions and Answers

Which of the following is NOT a valid reason for studying business marketing?

  • It is an exciting area of study
  • One type of marketing does not fit all situations
  • It is the same as consumer marketing (correct)
  • Business marketing is unique
  • The magnitude of business marketing
  • According to the text, how does business marketing differ from consumer marketing?

  • Its distribution channels are shorter and more direct
  • It requires knowledge of the customer's customer
  • The Web is not integrated (correct)
  • It employs 'unique' promotional strategies
  • It emphasizes personal selling and negotiation
  • What is the main characteristic of business marketing compared to consumer marketing, as shown in the example of BASF and Dupont?

  • Consumption
  • Marketing research
  • Lesser emphasis on personal selling
  • Greater web integration
  • Shorter distribution channels (correct)
  • Which one of the following is NOT part of the marketing mix?

    <p>Process</p> Signup and view all the answers

    What is the percentage change in sales relative to the percentage change in price called?

    <p>Demand elasticity</p> Signup and view all the answers

    What is the term used for industrial products that have no substitutes?

    <p>Inelastic demand</p> Signup and view all the answers

    What is the system of value creation also known as?

    <p>A value chain</p> Signup and view all the answers

    Which of the following statements about buyer-seller relationships in business marketing is TRUE?

    <p>Close personal relationships exist between buyer and seller in all industries</p> Signup and view all the answers

    In business marketing, large customer size and use of direct channels increase the importance of:

    <p>Negotiation</p> Signup and view all the answers

    These members of an organization are specifically responsible for coordinating their company's efforts at satisfying their customers.

    <p>Salespeople</p> Signup and view all the answers

    Why is the demand for business products dependent ultimately on individual consumers?

    <p>Because business markets consume products in the process of making other products</p> Signup and view all the answers

    Which of the following is a characteristic of business marketing as compared to consumer marketing, as shown in the example of BASF and Dupont?

    <p>Lesser emphasis on personal selling</p> Signup and view all the answers

    Which of the following is NOT a valid reason for studying business marketing?

    <p>It is the same as consumer marketing</p> Signup and view all the answers

    What is the main characteristic of business marketing compared to consumer marketing, as shown in the example of BASF and Dupont?

    <p>Shorter distribution channels</p> Signup and view all the answers

    Which of the following statements about facilitating supplies is TRUE?

    <p>Facilitating supplies are materials processed only to the point required for economic handling and distribution</p> Signup and view all the answers

    Which category do janitorial products, painting contractors, plumbing services, and heating and air conditioning services fall under?

    <p>MRO items</p> Signup and view all the answers

    What is a key raw material for technology-driven companies?

    <p>Steel</p> Signup and view all the answers

    Compared to individual consumers, business customers are more likely to be geographically

    <p>concentrated</p> Signup and view all the answers

    Which of the following is NOT a type of customer that purchases products for consumption?

    <p>Original equipment manufacturers</p> Signup and view all the answers

    What is the term used for a company that purchases products or services to be included in its own final product?

    <p>Original equipment manufacturer</p> Signup and view all the answers

    Which of the following statements about buyer-seller relationships in business marketing is TRUE?

    <p>Close personal relationships exist between buyer and seller in all industries</p> Signup and view all the answers

    Why do government agencies tend to have complex purchasing processes?

    <p>Often designed to accomplish social objectives</p> Signup and view all the answers

    Which of the following is an example of a social objective that influences government purchasing?

    <p>Encouraging the growth of minority-owned businesses</p> Signup and view all the answers

    In business markets, how are products generally classified?

    <p>Based on the type of purchaser and reason for purchase</p> Signup and view all the answers

    What is the term used to describe products that have been transformed from raw materials and require further processing before use?

    <p>Manufactured material</p> Signup and view all the answers

    What is the term used to describe parts that may be assembled into a final product without further processing?

    <p>Manufactured materials</p> Signup and view all the answers

    Which of the following is a characteristic of business marketing as compared to consumer marketing, as shown in the example of BASF and Dupont?

    <p>Shorter distribution channels</p> Signup and view all the answers

    What is the term used to describe products that have been transformed from raw materials and require further processing before use?

    <p>Intermediate goods</p> Signup and view all the answers

    Which of the following is NOT a valid reason for studying business marketing?

    <p>It is the same as consumer marketing</p> Signup and view all the answers

    Which of the following is NOT part of the marketing mix?

    <p>Process</p> Signup and view all the answers

    What is the term used for industrial products that have no substitutes?

    <p>Inelastic demand</p> Signup and view all the answers

    What is the percentage change in sales relative to the percentage change in price called?

    <p>Demand elasticity</p> Signup and view all the answers

    What is the system of value creation also known as?

    <p>A value chain</p> Signup and view all the answers

    Which of the following is an example of a social objective that influences government purchasing?

    <p>Environmental objective</p> Signup and view all the answers

    In business markets, how are products generally classified?

    <p>Type of purchaser and reason for purchase</p> Signup and view all the answers

    What is the term used to describe parts that may be assembled into a final product without further processing?

    <p>Manufactured materials</p> Signup and view all the answers

    Which of the following is an important difference between accessory and capital equipment when it comes to marketing the equipment to users?

    <p>Capital equipment is much more expensive and its purchase may involve more members of the organization than purchase of accessory equipment</p> Signup and view all the answers

    Which of the following statements about buyer-seller relationships in business marketing is TRUE?

    <p>Close personal relationships exist between buyer and seller in all industries</p> Signup and view all the answers

    In business marketing, large customer size and use of direct channels increase the importance of:

    <p>Negotiation</p> Signup and view all the answers

    These members of an organization are specifically responsible for coordinating their company's efforts at satisfying their customers.

    <p>Salespeople</p> Signup and view all the answers

    Why is the demand for business products dependent ultimately on individual consumers?

    <p>Because business markets consume products in the process of making other products</p> Signup and view all the answers

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