Planning: Definitions, Purposes, and Types

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Questions and Answers

Which of the following best describes the role of planning in an organization, according to the definitions provided by management gurus?

  • Minimizing the impact of external factors on internal operations.
  • Relying solely on past successes to predict future outcomes.
  • Analyzing information to forecast the future and achieve organizational goals. (correct)
  • Reacting swiftly to immediate crises as they arise.

What is the primary emphasis of the planning process, as indicated by the multiple definitions?

  • Focusing on short-term gains without regard to long-term implications.
  • Achieving objectives through preset methods. (correct)
  • Adapting to changes and avoiding setting any long-term objectives.
  • Maintaining the status quo regardless of external changes.

What role does planning play in relation to other management functions?

  • It is a prerequisite that determines how other management functions are undertaken. (correct)
  • It is only necessary for new organizations, not established ones.
  • It operates independently and does not affect other functions.
  • It follows after organizing, leading, and controlling.

How does planning contribute to handling potential changes in the environment?

<p>It helps reduce the impact of change by clarifying potential consequences. (D)</p> Signup and view all the answers

What is the link between planning and redundancy in an organization?

<p>Planning minimizes redundancy by coordinating activities and resources. (D)</p> Signup and view all the answers

In what way does planning support decision-making processes?

<p>By providing a structured framework that helps in making informed decisions. (A)</p> Signup and view all the answers

How do goals set during the planning phase relate to performance evaluation?

<p>Goals serve as benchmarks for evaluating employee and manager performance. (A)</p> Signup and view all the answers

Which type of planning is best suited for determining the long-term direction of an organization?

<p>Strategic planning (D)</p> Signup and view all the answers

Which of the following is an accurate comparison of the planning types based on time frame?

<p>Operational: &lt; 1 year, Tactical: 1-5 years, Strategic: &gt; 5 years (D)</p> Signup and view all the answers

Which management level is typically involved in tactical planning?

<p>Middle-line managers (D)</p> Signup and view all the answers

Operational plans are characterized by their:

<p>Detailed guidance for specific roles and responsibilities. (A)</p> Signup and view all the answers

How do tactical plans relate to strategic plans?

<p>Tactical plans break down the strategic plan into actionable steps for departments or divisions. (A)</p> Signup and view all the answers

Which type of plan includes policies, procedures, and rules?

<p>A standing plan (D)</p> Signup and view all the answers

If a company's long-term goal is to 'Dominate the Malaysian Market by 2030,' which of the following would be a tactical objective?

<p>Expand marketing programs (D)</p> Signup and view all the answers

If a Firm's Goal is to 'Dominate the Malaysian Market by 2030,' which of the following would be an operational objective?

<p>Appoint 2 sales agents a year. (A)</p> Signup and view all the answers

What is the first step in the planning process?

<p>Setting goals (A)</p> Signup and view all the answers

Why is it important to define the current situation as part of the planning process?

<p>To examine and compare it with establish goals. (C)</p> Signup and view all the answers

In the planning process, what is the purpose of identifying assistance and resistance?

<p>To identify the internal and external factors that can affect the achievement of organizational goals. (A)</p> Signup and view all the answers

Why might a manager need to re-evaluate goals during the planning process?

<p>All of the above (D)</p> Signup and view all the answers

Which step in the planning process involves identifying various alternative actions and selecting the best one?

<p>Developing a new set of plans and actions (C)</p> Signup and view all the answers

Flashcards

Planning definition

Planning is analyzing relevant current or past information to measure and forecast the future, achieving organizational goals.

Planning in organizations

Planning sets organizational goals and objectives, guiding actions to achieve these goals.

Direction provision

Planning establishes goals, coordinates activities, and fosters teamwork among workers.

Impact of change reduction

Planning clarifies the consequences of actions, helping managers proactively respond to change.

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Waste minimization

Planning coordinates activities, minimizing waste and redundancy, and increasing efficiency.

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Standards to facilitate control

Planning sets performance standards, assisting employees and managers in evaluating work.

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Prerequisite Function

Without plans, it's hard to manage organizing, leading, controlling, and staffing.

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Strategic Planning

Strategic planning involves setting long-term goals, typically spanning more than five years.

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Tactical Planning

Tactical planning translates strategic goals into specific actions, with a timeline of one to five years.

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Operational Planning

Operational planning provides specific guidance on the roles and responsibilities of relevant parties involved.

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Setting goals

Setting goals involves stating clear, realistic, and logical goal setting.

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Defining current situation

Defining the current situation is examining and comparing current state to the established goals.

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Identifying assistance

Identifying assistance is external factors that help with established goals.

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Developing actions

Developing actions refers to alternative actions.

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Re-evaluating

Re-evaluating means if you're failing or hit barriers, reformulate new plans.

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Study Notes

  • Chapter 2 examines planning, including definitions, purposes, types, and hierarchical structure within organizations.

Definition of Planning

  • Planning is analyzing current or past information to forecast the future and achieve organizational goals.
  • Managers can form organizational goals and choose suitable actions to achieve them through planning.
  • Certo (1997) defines planning as how management moves the organization towards achieving its goals.
  • Stoner, Freeman, and Gilbert (1995) describe planning as devising goals and acting to achieve them.
  • Dessler (2001) defines planning as selecting suitable actions to achieve goals, and notes it is a preset method before acting.
  • Planning is setting an organization's goals and objectives, establishing a strategy, and determining what to do and how to do it.

Purposes of Planning

  • Planning sets standards for control, provides direction, minimizes waste, and reduces the impact of change.
  • By establishing goals, actions are coordinated effectively, developing teamwork and cooperation.
  • Helps to clarify the consequences of actions that managers may take in response to change.
  • Minimizes waste by coordinating activities, which avoids wasted resources and redundancy.
  • Decisions are future-oriented, planning helps organizations to make current decisions wisely.
  • Managers can express creativity and innovation in the plans they develop.
  • Prerequisite for all other management functions like organizing, leading, controlling, and staffing.

Types of Planning

  • There are three types of planning: strategic, tactical, and operational.
  • Strategic planning is long-term.
  • Tactical planning is mid-term.
  • Operational planning is short-term.

Planning Hierarchy

  • The hierarchy of planning ascends from the organization's mission to individual objectives

Strategic Planning

  • Strategic planning is conducted for a period more than 5 years.
  • Strategic planning involves setting long-term goals and objectives for an organization.
  • Strategic planning includes selecting suitable actions to allocate organizational resources to achieve these goals.
  • Strategic planning is performed by top-line managers or strategic managers.
  • Strategic planning influences tactical and operational plans.

Tactical Planning

  • Tactical planning is also known as mid-term planning.
  • Tactical planning is performed by middle-line managers.
  • Tactical covers a shorter time, between 1 and 5 years.
  • Tactical planning clarifies roles and contributions of each department or division toward strategic goals.

Operational Planning

  • Operational planning targets specific scopes such as job units within the organization.
  • Operational planning provides specific guidance on the roles and responsibilities of relevant parties.
  • Strategic and tactical planning is implemented.
  • Operational planning is developed by first-line managers or operational managers.
  • Operational planning is performed for a time duration of one year or less.
  • Operational planning is also short-term planning.
  • Operational planning has two types: single-use plan and standing plan.
    • Example single-use plans include programs, projects and budgets.
    • Example standing plans include policy, procedure, and rule.

Planning Process

  • The planning process involves goal-setting, defining the current situation, identifying assistance and resistance.
  • Also involves new plans and actions, and re-evaluating goals.
  • Goals must be clear, realistic, and logical.
  • Managers are expected to formulate new plans when barriers arise or when the planning isn't successful.

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