Physical Therapy Management: Ethics and Trust

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Questions and Answers

What do ethics refer to in the context of business management?

  • External guidelines that govern business decisions
  • Company policies and procedures
  • Industry-specific regulations and laws
  • Inner-guiding moral principles, values, and beliefs (correct)

What is the outcome of behaving ethically according to the lecture?

  • Loss of reputation
  • Gain of trust and reputation (correct)
  • Increased profits
  • Decreased employee morale

What is occupational ethics concerned with?

  • How professionals conduct themselves in their line of work (correct)
  • How society members interact with each other
  • How organizations view their social responsibility
  • How individuals make personal decisions

What is individual ethics concerned with?

<p>Personal standards and values (D)</p> Signup and view all the answers

What is social responsibility in the context of business management?

<p>Making decisions that promote stakeholder and society welfare (A)</p> Signup and view all the answers

Which approach to social responsibility involves behaving unethically and illegally?

<p>Obstructionist approach (A)</p> Signup and view all the answers

What is the primary goal of companies adopting the defensive approach to social responsibility?

<p>To strictly abide by legal requirements (B)</p> Signup and view all the answers

Which approach to social responsibility involves balancing the interests of different stakeholders?

<p>Accommodative approach (D)</p> Signup and view all the answers

What is the key characteristic of companies adopting the proactive approach to social responsibility?

<p>They go out of their way to learn about stakeholder needs (B)</p> Signup and view all the answers

Which approach to social responsibility is the most desirable from a societal perspective?

<p>Proactive approach (A)</p> Signup and view all the answers

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Study Notes

Ethics in Physical Therapy

  • Ethics are inner-guiding moral principles, values, and beliefs that guide decision-making and behavior.
  • Unethical behavior can lead to a loss of trust and reputation.

Trust and Reputation

  • Trust is the willingness to have faith in another person's goodwill.
  • Reputation is the high esteem gained when individuals or organizations behave ethically.

Sources of Ethics

  • Societal ethics involve standards for dealing with issues like fairness, justice, poverty, and rights.
  • Occupational ethics govern how professionals conduct themselves at work.
  • Individual ethics are personal standards and values that guide responsibilities to others and self-interest.
  • Organizational ethics are guiding practices and beliefs that determine a company's responsibility to stakeholders.

Social Responsibility

  • Social responsibility is the duty to make decisions that protect and promote stakeholder and societal welfare.
  • Approaches to social responsibility include:
    • Obstructionist approach: ignoring social responsibility and behaving unethically and illegally.
    • Defensive approach: complying with laws but not exercising social responsibility.
    • Accommodative approach: balancing interests of different stakeholders.
    • Proactive approach: embracing socially responsible behavior and promoting stakeholder interests.

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