Podcast
Questions and Answers
What should employees do if they are presented with an invoice for overages on their Agency-issued wireless device?
What should employees do if they are presented with an invoice for overages on their Agency-issued wireless device?
- Pay the invoice by the due date (correct)
- Request a waiver for the additional charges
- Wait for the service to be suspended
- Ignore the invoice as it may be a mistake
When are prisoners, witnesses, suspects, etc., allowed to use Agency phones?
When are prisoners, witnesses, suspects, etc., allowed to use Agency phones?
- For local calls at the discretion of the custodial officer (correct)
- For personal calls during specific hours
- For emergencies only
- Only for international calls
What is the main reason given in the text for employees needing to decide between using a wireless or land-line phone?
What is the main reason given in the text for employees needing to decide between using a wireless or land-line phone?
- To avoid roaming charges
- For efficient and economical usage (correct)
- To prevent unauthorized use
- To ensure secure communication
What is the consequence if an employee does not submit payment for overages on their Agency-issued wireless device within one week after the due date?
What is the consequence if an employee does not submit payment for overages on their Agency-issued wireless device within one week after the due date?
What type of calls should generally not be made from Agency telephones according to the text?
What type of calls should generally not be made from Agency telephones according to the text?
What should employees do if they are provided with guidelines and limitations for the use of a cellular phone or wireless device?
What should employees do if they are provided with guidelines and limitations for the use of a cellular phone or wireless device?
What is the consequence if payment is not made by the second week after the due date?
What is the consequence if payment is not made by the second week after the due date?
What is the protocol for handling roaming charges incurred using Agency-issued devices?
What is the protocol for handling roaming charges incurred using Agency-issued devices?
Who owns the electronic messages sent or received by Agency-issued devices?
Who owns the electronic messages sent or received by Agency-issued devices?
In what circumstance can a sworn officer use a handheld phone without a hands-free device or pulling off the roadway?
In what circumstance can a sworn officer use a handheld phone without a hands-free device or pulling off the roadway?
What is the Agency's policy regarding texting while operating an Agency/ personal vehicle?
What is the Agency's policy regarding texting while operating an Agency/ personal vehicle?
Who is responsible for fines due to violations of state wireless device laws while driving an Agency-owned vehicle?
Who is responsible for fines due to violations of state wireless device laws while driving an Agency-owned vehicle?
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