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Questions and Answers
What is the importance of coordinating communication with non-laboratory personnel?
What is the role of computer programs in managing workflow and communication?
What is an important aspect of effective communication?
What is the purpose of recording contact notes on laboratory reports or laboratory logs?
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What role do computers and networks play in managing patient care?
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What is the purpose of software that links test results to provider alerts?
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What is the importance of familiarizing oneself with software, communication methods, and processes within an organization?
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What is the role of laboratory information systems in communication?
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Why do organizations establish policies and procedures for communication about specimen processing and collection?
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What is the purpose of software that supports the ordering, processing, and routing of specimens?
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Phlebotomists only interact with laboratory technicians and physicians.
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Standard terminology and abbreviations are not important in effective communication.
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Computer interactions do not provide documentation for managers to review.
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Software does not contribute to an effective and efficient communication process.
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Each organization establishes policies and procedures for communication about patient care.
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Phlebotomists do not need to familiarize themselves with software, communication methods, and processes within their organization.
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Laboratory information systems do not require knowledge of software and hardware components.
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Documentation only includes laboratory reports.
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Software does not support the ordering, processing, and routing of specimens.
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Computers and networks do not play a role in the scheduling, managing, and processing of patients, specimens, and clinical workflow.
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Study Notes
Coordinating Communication with Non-Laboratory Personnel
- Interact with various medical professionals, including physicians, nurses, laboratory technicians, respiratory therapists, and radiologic technologists as a phlebotomist.
- Coordinate communication with non-laboratory personnel about processing and collection, and adjust according to best practices and patient needs.
- Computer programs manage workflows and communication specific to each service provider.
- Effective communication involves using standard terminology, abbreviations, and accurate documentation.
Documentation and Compliance
- Record contact notes on laboratory reports or laboratory logs as part of documentation.
- Computer interactions provide documentation that managers can monitor and review for HIPAA compliance and quality of patient care.
Technology in the Laboratory
- Computers and networks play key roles in scheduling, managing, and processing patients, specimens, and clinical workflow.
- Familiarize yourself with software, communication methods, and processes within your organization.
Laboratory Information Systems
- Software supports the ordering, processing, and routing of specimens, streamlining workflows.
- Software links test results to provider alerts depending on preset values, contributing to an effective and efficient communication process.
- Each organization establishes policies and procedures for communication about specimen processing and collection.
- Knowledge of software and hardware components is required to communicate effectively with non-laboratory personnel using laboratory information systems.
Coordinating Communication with Non-Laboratory Personnel
- Interact with various medical professionals, including physicians, nurses, laboratory technicians, respiratory therapists, and radiologic technologists as a phlebotomist.
- Coordinate communication with non-laboratory personnel about processing and collection, and adjust according to best practices and patient needs.
- Computer programs manage workflows and communication specific to each service provider.
- Effective communication involves using standard terminology, abbreviations, and accurate documentation.
Documentation and Compliance
- Record contact notes on laboratory reports or laboratory logs as part of documentation.
- Computer interactions provide documentation that managers can monitor and review for HIPAA compliance and quality of patient care.
Technology in the Laboratory
- Computers and networks play key roles in scheduling, managing, and processing patients, specimens, and clinical workflow.
- Familiarize yourself with software, communication methods, and processes within your organization.
Laboratory Information Systems
- Software supports the ordering, processing, and routing of specimens, streamlining workflows.
- Software links test results to provider alerts depending on preset values, contributing to an effective and efficient communication process.
- Each organization establishes policies and procedures for communication about specimen processing and collection.
- Knowledge of software and hardware components is required to communicate effectively with non-laboratory personnel using laboratory information systems.
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Description
This quiz covers the importance of effective communication between phlebotomists and non-laboratory medical professionals, including best practices and patient needs. It assesses understanding of processing and collection procedures, and adjusting communication strategies accordingly.
