Questions and Answers
What organization establishes standards for all operation of hospitals and other healthcare facilities and services?
The Joint Commission
The process of reducing the liability of exposure to the change of loss or injury is called what?
Risk management
Which manual describes the chemical, electrical, and radiation safety for the laboratory?
Safety Manual
What is one of the generic steps in risk management?
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What does informed consent mean?
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What is the national organization that develops guidelines and sets standards for laboratory procedures?
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A phlebotomist hired by a hospital as a temporary employee commits a negligent act for which the hospital is liable. What is this an example of?
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A comparison of current test results with previous results for the same test on the same patient is called what?
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Failure to keep privileged medical information private is what?
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A phlebotomist goes to draw a blood sample from a patient and explains the procedure, and the patient extends his arm for the phlebotomist. This is an example of what?
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A case where a patient has been injured due to blood collection, the term used to describe what a reasonably prudent person would do under similar circumstances is called what?
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All of the following are CQI monitors EXCEPT what?
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The concept of holding the employer liable is called what?
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Continuous quality improvement (CQI) is a management commitment to improve healthcare structures, processes, outcomes, and satisfaction, whereas quality control (QC) monitors only what?
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Which of the following is NOT a TQM (total quality measurements) assessment area?
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The physician employer of a phlebotomist who injures a patient during a blood draw is sued for negligence. This is an example of what?
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All of the following statements are correct about a medical record EXCEPT which?
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A phlebotomist can be held legally responsible for what?
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Which of the following statements is not true about documentation?
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The phlebotomy standard of care is determined by what?
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Improper or unskilled care of a patient by a member of the healthcare team is called what?
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A violation of a duty to exercise reasonable skill and care in performing a task is called what?
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A patient that is restrained and forced to have blood drawn against their will could file what kind of charges?
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Which of the following is a quality improvement indicator?
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Which of the following is NOT a factor to be considered in negligence cases?
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What should you do if you have an unidentified patient in the emergency room for blood draw?
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Examples of quality control are all the following EXCEPT what?
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What is the phlebotomy procedure manual used for?
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Study Notes
Healthcare Standards and Procedures
- The Joint Commission establishes standards for hospitals and healthcare services.
- CLSI is the national organization that sets guidelines for laboratory procedures.
- A Safety Manual outlines chemical, electrical, and radiation safety protocols.
Risk Management
- Risk management aims to reduce liability associated with loss or injury.
- Education of employees is a fundamental step in risk management.
- Vicarious liability holds employers accountable for employees' negligent acts.
Consent and Patient Rights
- Informed consent involves informing patients of all consequences related to medical procedures.
- Implied consent occurs when a patient cooperatively participates in a procedure.
- Breach of confidentiality refers to the failure to protect privileged medical information.
Quality Improvement and Standard of Care
- Continuous Quality Improvement (CQI) focuses on improving healthcare outcomes and processes.
- Quality Control (QC) monitors processes, distinct from CQI’s broader scope.
- Standard of care indicates the expected conduct of a reasonably prudent person in similar circumstances.
Legal and Ethical Responsibilities
- Malpractice pertains to improper or unskilled patient care by healthcare members.
- Negligence is the violation of the duty to exercise reasonable care in tasks performed.
- Charges for assault and battery can arise if a patient is forcibly restrained for blood draws.
Documentation and Legal Liability
- Accurate documentation must avoid personal judgments; it is a critical legal requirement.
- A phlebotomist can be held legally responsible for actions leading to patient harm.
- All medical records should be considered confidential and not treated as public records.
Quality Control Indicators
- Indicators of quality improvement include maintaining blood culture contamination rates below national averages.
- Quality control examples exclude administrative tasks such as filling out daily time sheets.
Patient Identification and Care
- Use a three-part identification system for unclear patient identities in emergency settings.
- Delta check involves comparing current test results with prior results for consistency.
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Description
This quiz focuses on key concepts from Chapter 2 of Phlebotomy. It includes essential questions about healthcare standards, risk management, and laboratory safety protocols. Test your knowledge and prepare effectively for your phlebotomy studies.
