Phlebotomy Certification Flashcards
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Questions and Answers

Another name for blood bank is?

  • Immunohematology (correct)
  • Immunology
  • Serology
  • Microbiology
  • With which other hospital department would the laboratory coordinate therapeutic drug monitoring?

  • Nuclear medicine
  • Pharmacy (correct)
  • Radiology
  • Physical therapy
  • Electrolyte testing includes:

  • bilirubin
  • sodium, potassium (correct)
  • glucose, uric acid
  • BUN, Cholesterol
  • Promoting good public relations is a part of the phlebotomist's role because:

    <p>all of the above</p> Signup and view all the answers

    Outpatient phlebotomy, such as in a physician's office or a patient care service center will be assigned a code for reimbursement using which national code system?

    <p>CPT</p> Signup and view all the answers

    Which department is responsible for administering oxygen therapy?

    <p>Respiratory therapy</p> Signup and view all the answers

    The term used to describe sophisticated and highly complex medical care is:

    <p>Tertiary care</p> Signup and view all the answers

    The term phlebotomy is derived from the Greek word that literally translated means?

    <p>Vein incision</p> Signup and view all the answers

    Which of the following is not a phlebotomist's duty?

    <p>Starting intravenous (IV) lines</p> Signup and view all the answers

    What are the credentials for an ASCP-certified phlebotomist?

    <p>PBT</p> Signup and view all the answers

    Proof of participation in the workshop to upgrade skills required by some agencies to renew certification is called?

    <p>CEUs</p> Signup and view all the answers

    Of the following laboratory personnel, which is referred to as a medical laboratory scientist?

    <p>Medical technologist</p> Signup and view all the answers

    Which of the following is an example of a barrier to effective communication with a patient?

    <p>All of the above</p> Signup and view all the answers

    Which of the following is an example of a confirming response to a patient?

    <p>I understand how you must be feeling</p> Signup and view all the answers

    Which of the following is an example of negative kinesics?

    <p>Frowning</p> Signup and view all the answers

    Which of the following communicates unprofessionalism?

    <p>Intense odor of cologne</p> Signup and view all the answers

    It is improper telephone protocol to:

    <p>Hang up on angry callers</p> Signup and view all the answers

    Which duty is not performed by local public health agencies?

    <p>Licensure of healthcare personnel</p> Signup and view all the answers

    What does acknowledging a patient's belief, customs, knowledge, and attitudes exemplify?

    <p>Diversity awareness</p> Signup and view all the answers

    A phlebotomist who gets the specimen for the doctor even if he or she must take shortcuts is exhibiting?

    <p>Unprofessionalism</p> Signup and view all the answers

    The area of the lab where testing is performed to detect infectious diseases and the antibodies produced in response to infection is called?

    <p>Immunology</p> Signup and view all the answers

    The term used when blood is withdrawn to dangerous or deadly limits is ________.

    <p>exsanguination</p> Signup and view all the answers

    The federal law that defines the responsibilities of medical laboratory personnel is the ________.

    <p>CLIA '88</p> Signup and view all the answers

    The study of a person's concept and use of space is known as ________.

    <p>proxemics</p> Signup and view all the answers

    Patients who can get to the lab or doctor's office on their own are called ________.

    <p>ambulatory</p> Signup and view all the answers

    Study Notes

    Phlebotomy Certification Key Concepts

    • Blood bank is also known as Immunohematology.
    • Therapeutic drug monitoring requires coordination primarily with the Pharmacy department.
    • Electrolyte testing specifically includes measurements of sodium and potassium.
    • Good public relations are essential for phlebotomists as they represent the laboratory, foster relationships with staff, and influence patient perceptions of care.
    • In outpatient phlebotomy settings, reimbursement uses the CPT (Current Procedural Terminology) coding system.
    • Respiratory therapy is the department responsible for administering oxygen therapy.
    • Tertiary care describes complex medical care requiring specialized knowledge and advanced technologies.
    • The word phlebotomy is derived from Greek, meaning vein incision.
    • Starting intravenous (IV) lines is not a duty of phlebotomists; their role involves collecting blood specimens and transporting them to the lab.
    • Credentials for an ASCP-certified phlebotomist include the PBT (Phlebotomy Technician) designation.
    • CEUs (Continuing Education Units) provide proof of ongoing professional education for certification renewal.
    • A medical laboratory scientist is referred to as a medical technologist.
    • Barriers to effective patient communication may include language differences, age, or emotional state; all contribute to communication challenges.
    • A confirming response to a patient acknowledges their feelings, exemplified by understanding their situation.
    • Negative kinesics are non-verbal cues conveying negativity, such as frowning.
    • Signs of unprofessionalism include personal hygiene issues, such as an intense odor of cologne.
    • Hanging up on angry callers is improper telephone protocol; maintaining professionalism is crucial.
    • Local public health agencies generally do not perform licensure of healthcare personnel.
    • Acknowledging a patient’s beliefs and customs demonstrates diversity awareness.
    • Unprofessionalism is exhibited when a phlebotomist compromises integrity to expedite specimen collection.
    • The lab area testing for infectious diseases and corresponding antibodies operates under Immunology.
    • Exsanguination refers to the withdrawal of blood to dangerously low levels.
    • CLIA'88 is the federal law governing the responsibilities of medical laboratory personnel.
    • The study of personal space usage is known as Proxemics.
    • Patients who can independently visit labs or doctor's offices are referred to as ambulatory.

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    Test your knowledge with these flashcards designed for phlebotomy certification. Each card challenges you with key terms and definitions relevant to blood collection and laboratory coordination. Perfect for those preparing for their certification exam.

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