Phases of Strategic Management

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Questions and Answers

What is the correct order of steps in the strategy formulation process?

  • Mission → Goal → External Analysis → Internal Analysis → Strategic Choice (correct)
  • Internal Analysis → Mission → Goal → External Analysis → Strategic Choice
  • External Analysis → Internal Analysis → Mission → Goal → Strategic Choice
  • Goal → Mission → External Analysis → Internal Analysis → Strategic Choice

Which of the following is NOT one of HRM's implementation variables?

  • Task
  • Performance Metrics (correct)
  • Reward Systems
  • People

What are the two primary strategies outlined by Porter?

  • Niche and Mass Marketing
  • Market Penetration and Product Development
  • Cost Leadership and Differentiation (correct)
  • Diversification and Integration

Which constitutional amendment abolished slavery in the United States?

<p>13th Amendment (D)</p> Signup and view all the answers

What is the purpose of the Equal Employment Opportunity (EEO) legislation?

<p>To ensure equal chance for employment regardless of personal attributes (A)</p> Signup and view all the answers

What is a key characteristic of a Functional Structure?

<p>High levels of centralization (B)</p> Signup and view all the answers

Which aspect of job analysis is NOT part of the Position Analysis Questionnaire (PAQ)?

<p>Performance evaluation (C)</p> Signup and view all the answers

Which structure is characterized by increased flexibility and innovation, often at the cost of efficiency?

<p>Divisional Structure (A)</p> Signup and view all the answers

Job analysis is essential for managers because it helps in understanding which of the following?

<p>Workflow processes and job requirements (D)</p> Signup and view all the answers

What is the primary focus of job design?

<p>Defining how work will be performed and tasks involved (B)</p> Signup and view all the answers

What is one of the rights granted to workers under the OSHA regulations?

<p>Request an inspection (B)</p> Signup and view all the answers

Which of the following is NOT a component of a Safety Awareness Program?

<p>Implement (C)</p> Signup and view all the answers

What does a Job Specification typically include?

<p>Knowledge, skills, and abilities required (D)</p> Signup and view all the answers

What is the primary objective of work-flow analysis?

<p>To understand tasks required for product quality (C)</p> Signup and view all the answers

Which source is commonly utilized for job analysis information?

<p>Subject-matter experts (D)</p> Signup and view all the answers

What primarily defines an organization's structure?

<p>The network of job interconnections (C)</p> Signup and view all the answers

Which element is NOT typically analyzed during work-flow analysis?

<p>Employee morale (C)</p> Signup and view all the answers

What does the General Duty Clause under OSHA emphasize?

<p>Employer accountability for safety (C)</p> Signup and view all the answers

What must an employee demonstrate to receive accommodation for their religious practice?

<p>A legitimate religious belief and notice of the need to accommodate (B)</p> Signup and view all the answers

What constitutes sexual harassment under Quid Pro Quo?

<p>Conditions where sexual favors are required for job benefits (C)</p> Signup and view all the answers

What is a key requirement for demonstrating a disability in an accommodation case?

<p>Being a qualified applicant with a disability (B)</p> Signup and view all the answers

What approach does Affirmative Action primarily seek to enhance?

<p>To attract and retain minority employees (B)</p> Signup and view all the answers

What does the term 'Hostile Working Environment' refer to in relation to sexual harassment?

<p>Sexual conduct that negatively impacts work performance (C)</p> Signup and view all the answers

Which legislation governs occupational safety and health standards?

<p>Occupational Safety and Health Act (OSHA) (B)</p> Signup and view all the answers

What significant change did the Equality Act of 2017 propose?

<p>It amended Title VII to include sexual orientation and gender identity (B)</p> Signup and view all the answers

What is often a focus in discussions about Gender Equity in the workplace?

<p>Equity in pay and representation (A)</p> Signup and view all the answers

What is a primary advantage of employing temporary workers?

<p>They reduce the financial responsibilities of the organization. (A)</p> Signup and view all the answers

Which of the following best describes independent contractors?

<p>They agree to perform specific tasks for a defined period. (B)</p> Signup and view all the answers

To effectively implement and evaluate a program, what is crucial?

<p>An individual must be accountable for achieving goals. (B)</p> Signup and view all the answers

What do personnel policies influence in an organization?

<p>The nature and characteristics of vacancies. (B)</p> Signup and view all the answers

What is the outcome when demand for labor exceeds supply?

<p>The organization faces a labor shortage. (A)</p> Signup and view all the answers

Which is a consequence of downsizing within an organization?

<p>Reduction in long-term organizational effectiveness. (A)</p> Signup and view all the answers

What is a key characteristic of outsourcings?

<p>Engaging an outside organization for various services. (A)</p> Signup and view all the answers

Which trait is important for effective recruiters?

<p>They should be warm and informative. (A)</p> Signup and view all the answers

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Study Notes

Phases of Strategic Management

  • Comprises two key phases: Strategy Formulation and Strategy Implementation.

Strategy Formulation

  • Involves defining mission, setting goals, and conducting external and internal analyses leading to strategic choices.
  • Utilizes SWOT Analysis to assess Strengths, Weaknesses, Opportunities, and Threats.

HRM's Role in Strategy Implementation

  • Focuses on three implementation variables: Task, People, and Reward Systems.
  • Links HR needs to HRM practices, enhancing HR capability and actions that drive firm performance.

HRM Steps in Strategy Implementation

  • Job analysis/design, recruitment/selection, training/development, performance management, and designing pay structure/benefits.

Competitive Strategies (Porter's)

  • Two primary strategies: Cost leadership and Differentiation.

Directional Strategies

  • Concentration on core business areas, Growth through internal or external means, Downsizing, and pursuing Mergers and Acquisitions.

Strategic Competitive Advantage

  • Achieved through emergent strategies and capitalizing on opportunities.
  • Divided into three branches: Executive, Legislative, and Judicial.

Equal Employment Opportunity (EEO)

  • Aims to provide equal employment chances regardless of race, color, religion, sex, or national origin, enforced through legislation and amendments.

Key Constitutional Amendments

  • 13th Amendment abolishes slavery.
  • 14th Amendment ensures equal protection and due process.

Accommodation for Religion and Disabilities

  • Employees must demonstrate a legitimate need for accommodation and show adverse consequences due to employer's noncompliance.

Current Diversity and EEO Issues

  • Includes sexual harassment, affirmative action, outcomes of the Americans with Disabilities Act, and gender equity.

Sexual Harassment Defined

  • Involves unwelcome sexual advances or conduct affecting employment conditions (Quid Pro Quo) or creating a hostile work environment.

Affirmative Action

  • Initiated to attract and retain minority employees, often associated with imposed quotas, sparking ongoing debate.

Gender Equity Concerns

  • Addresses pay and representation equity, especially at leadership levels.

LGBT Rights in Employment

  • Increasing inclusivity in businesses, with laws like the Equality Act 2017 expanding protections against discrimination based on sexual orientation and gender identity.

Employee Safety Regulations

  • Governed by federal and state laws, particularly the Occupational Safety and Health Act (OSHA), which enforces safety standards in the workplace.

OSHA Worker Rights

  • Rights include requesting inspections, having a representative present, and accessing exposure records.

Safety Awareness Programs

  • Focuses on instilling changes through identifying, reinforcing, and promoting safety protocols.

Job Analysis Components

  • Job Description outlines tasks and responsibilities; Job Specification includes required knowledge, skills, and characteristics.

Job Analysis Sources

  • Utilizes information from subject-matter experts, job incumbents, supervisors, social networks, and prior data sources like O*NET.

Work-Flow Design and Organizational Structure

  • Work-flow design analyzes necessary tasks for production; organization structure outlines job interconnections within an organization.

Work-Flow Analysis

  • Involves examining outputs, processes, and inputs to ensure high-quality production.

Organizational Structure Types

  • Functional structure emphasizes centralization and efficiency, whereas divisional structure allows flexibility with semi-autonomous units.

Importance of Job Analysis for Managers

  • Managers require detailed job information to make informed hiring decisions and maintain performance standards.

Position Analysis Questionnaire (PAQ)

  • Evaluates factors like work outputs, mental processes, job context, and relationships for detailed job insights.

Job Design Definition

  • Defines how work will be performed and tasks required for a specific job.

Temporary Workers and Independent Contractors

  • Temporary workers help manage labor shortages, while independent contractors agree to complete specific tasks within a contract.

Program Implementation and Evaluation

  • Accountability for achieving goals is crucial, supported by progress reports and performance evaluations.

Personnel Policies Impact

  • Affect recruitment and vacancy characteristics; differentiate between internal/external recruiting strategies.

Recruiter Characteristics

  • Should show warmth, provide realistic job previews, and enhance impact by timely feedback and team recruitment.

HR Planning and Forecasting

  • Identifies labor surpluses or shortages by comparing labor supply and demand forecasts.

Downsizing Implications

  • Often reduces costs but risks long-term effectiveness and organizational morale due to talent loss and network disruption.

Outsourcing and Offshoring

  • Outsourcing involves using external organizations for services, leading to potential shifts in economic strategies and labor management.

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