Pervasive Computing and Mobile Devices
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Questions and Answers

What does the term 'computing' refer to in the context of pervasive computing?

  • Large servers
  • Desktop applications
  • Mobile devices (correct)
  • A computer on a desk

What are the business benefits of mobile devices?

Improved communication, increased efficiency, and faster order submission.

Teams can work together effectively without ever having to meet in person.

True (A)

How do e-commerce and m-commerce contribute to business operations?

<p>They provide innovative ways to improve business operations and customer interaction.</p> Signup and view all the answers

Why is it important for businesses to understand the potential benefits of pervasive computing?

<p>To avoid losing customers (B)</p> Signup and view all the answers

Information systems are no longer tied to a ______ in an office.

<p>desk</p> Signup and view all the answers

What devices are becoming common for people to carry?

<p>Tiny devices such as smartphones and smartwatches.</p> Signup and view all the answers

What does the term 'computing' refer to in the context of pervasive computing?

<p>It refers to computing power being integrated into a range of mobile devices rather than just traditional desktop computers.</p> Signup and view all the answers

What are two benefits of mobile devices in a business context?

<p>They allow employees to stay in touch easily and submit orders faster.</p> Signup and view all the answers

What can happen if a business fails to offer multiple communication channels to customers?

<p>They could lose customers to competitors. (D)</p> Signup and view all the answers

What is a key characteristic of the mobile sales force enabled by pervasive computing?

<p>They can stay in touch with the head office easily and submit orders faster.</p> Signup and view all the answers

How are mobile devices changing the landscape of information systems?

<p>Mobile devices allow computing power to be taken on the move. (B)</p> Signup and view all the answers

Customers who have experienced poor service from a company are unlikely to share their experiences with others.

<p>False (B)</p> Signup and view all the answers

Flashcards

Pervasive Computing

Computing power integrated into everyday devices, enabling access to information from anywhere.

Mobile Devices

Devices like smartphones and tablets that incorporate computing power and enable access to information on the move.

Business Benefits of Mobile Devices

Improved communication, faster order processing, and enabling employees to work remotely.

Teamwork Technologies

Tools that support collaboration for geographically dispersed teams.

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E-commerce and M-commerce

Online business transactions, either via desktop or mobile devices.

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Mobile Sales Force

Sales teams using mobile devices for communication and order taking.

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Customer Expectations

Customers expect a variety of communication channels and ways to interact with businesses from wherever they are.

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Poor Customer Service

Negative customer experiences that can be shared and affect businesses' reputation.

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Information Systems Mobility

Shifting of computer systems away from fixed desks and into mobile devices and various locations.

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New Mobile Devices

Continuously developing smaller, more convenient devices.

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Pervasive Computing

Computing power embedded in everyday devices; accessible from anywhere.

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Mobile Devices

Devices like smartphones and tablets; they empower on-the-go computing.

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Business Benefits of Mobile

Faster communication, remote work, and improved order processing.

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Teamwork Technologies

Tools enabling collaboration among geographically dispersed teams.

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E-commerce

Online business transactions using computers.

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M-commerce

Online business transactions from mobile devices.

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Customer Expectations

Customers expect various communication and business interaction channels.

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Poor Customer Service

Negative customer experiences that impact reputation.

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Information Systems Mobility

Shifting information systems from desktops to mobile devices.

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New Mobile Devices

Development of increasingly compact and convenient mobile devices.

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Study Notes

Pervasive Computing

  • The term "computing" is no longer limited to desktop computers.
  • Mobile devices allow employees and customers to interact with businesses from anywhere.
  • Technologies facilitate efficient teamwork across geographical and time zones.
  • E-commerce and m-commerce improve organizational efficiency in innovative ways.

Learning Objectives

  • Identify the variety of devices incorporating computing power.
  • Describe the business benefits of mobile devices.
  • Discuss and evaluate technologies supporting teamwork despite time and location differences.
  • Describe the process for selecting a mobile system to support business goals.

Wireless Internet Access

  • Wi-Fi and 4G/5G are common wireless communication methods.
  • Wi-Fi hotspots provide wireless access in various locations (e.g., cafes, airports).
  • Some locations have free or paid Wi-Fi.
  • Mobile devices are increasingly used for accessing information.

Mobile Devices

  • Smartphones and tablets are viable alternatives to laptops.
  • Accessories like keyboards expand functionality.
  • Smartphones can be used for presentations, navigation (using GPS), and multimedia playback.

Wearable Technology

  • Wearable technology seamlessly incorporates computing into clothing.
  • Wearable computing refers to computers and technology worn on the body.
  • Potential applications include navigation, personal information sharing, task assistance, and security.

Ethical and Societal Issues

  • Ransomware is a major concern.
  • Ransomware can encrypt data and demand payment for decryption.
  • Data backups are vital to mitigate ransomware risk.
  • Downloading untrusted software should be avoided.

Computer-Supported Cooperative Work (CSCW)

  • CSCW technologies enable collaborative work, regardless of location.
  • Videoconferencing allows simultaneous meetings across distances.
  • Messaging (email, instant messaging) supports asynchronous communication.
  • Interactive whiteboards facilitate real-time collaboration and note-taking in meetings.

Wikis

  • Wikis are web pages anyone can edit with appropriate authority.
  • Wikipedia is the most famous example.

MMOGs

  • Massively multiplayer online games (MMOGs) create 3D virtual worlds.
  • Users interact through avatars within these virtual environments.
  • Virtual worlds like Second Life are used for meetings and marketing.

Blogs, Podcasts, and Live Streaming

  • Blogs (weblogs) are online diaries allowing for one-to-many communication.
  • Podcasts are audio broadcasts.
  • Live streaming provides real-time video broadcasting.
  • RSS feeds permit automated content updates.

Cloud Tools

  • Cloud-based software is accessible from various devices.
  • Cloud computing facilitates collaborative work through browsers.

E-commerce and M-commerce

  • E-commerce (also called e-tailing) involves direct sales online.
  • Cybermalls are centralized online marketplaces.
  • M-commerce is mobile commerce, supporting transactions through mobile devices.
  • Electronic exchanges facilitate seamless interactions between manufacturers, suppliers, and buyers.

Teleworking

  • Remote work, known as teleworking, has increased due to lockdowns.
  • Technologies like videoconferencing and messaging platforms have enabled remote work to flourish.

Personal Robotics

  • Robotics are useful in factories and space and now being utilized in everyday life as companions.
  • Minerva was a talking robot designed for public interactions; Aibo from Sony was a robot puppy.

Virtual Pets

  • Virtual pets started increasing in popularity in the late 1990s.
  • Virtual pets like Tamagotchi and Aibo provide interaction and emotional connection with artificial companions.

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Chap 10 Pervasive Computing PDF

Description

Explore the impact of pervasive computing on business operations and teamwork. This quiz covers the variety of mobile devices, their business benefits, and the technologies enabling communication and collaboration across distances. Join to understand how wireless access enhances organizational efficiency.

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