400 CHAPTER 5 REVIEW
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A part of personnel management includes ________. This is a common procedure used to evaluate any organization's personnel.

  • Hiring protocols
  • Compensation analysis
  • Performance evaluation (correct)
  • Training systems

A basic characteristic of a well-designed evaluation system is:

  • Comprehensive - should measure all important aspects of the position
  • Objective - looking at the performance of the task or tasks
  • Identify the employee's strong points and shortcomings
  • All of the above (correct)

Traditional methods of evaluating performance often use rating scales. When using rating scales, use ______ factors, whenever possible.

  • Subjective
  • Objective (correct)
  • Random
  • Comparative

The five characteristics that define the most common performance evaluation errors are:

<p>Strictness, Central tendency, Leniency, Task accuracy, Personal bias (C)</p> Signup and view all the answers

The ____________________ should protect an employee from reprisal.

<p>Grievance Procedure (B)</p> Signup and view all the answers

Disciplining an employee for unsatisfactory work performance must be fair yet serve the needs of the office. It should follow a ___________________, which is usually a sequence of steps that will lead to either improvement or termination of the employee.

<p>Standard Process (A)</p> Signup and view all the answers

The final step in the disciplinary action (before dismissing an employee) is to bring the situation to a conclusion, including a ______.

<p>Written report (C)</p> Signup and view all the answers

Accuracy of __________ data is an essential element in developing accurate valuations for assessment.

<p>Property characteristics (B)</p> Signup and view all the answers

Situational characteristics can also be reviewed by using a __________. The proximity of parcels to some feature that either adds to or detracts from value can be easily identified

<p>Geographic Information System (GIS) (A)</p> Signup and view all the answers

The __________ is an effective graphic planning tool for measuring the progress of the organization after the plan has been implemented.

<p>Gantt chart (B)</p> Signup and view all the answers

Accuracy of data entry is an essential element in developing accurate valuations for assessment, and various __________ can also assist in assuring the accuracy of the data.

<p>Edit checks (A)</p> Signup and view all the answers

In ratio studies, the __________ is the most widely used measure of appraisal level.

<p>Median (B)</p> Signup and view all the answers

When determining whether a reappraisal is necessary, the __________ is a helpful statistic to measure the accuracy of appraised values by giving the average percentage miss from the median.

<p>Coefficient of Dispersion (COD) (B)</p> Signup and view all the answers

_______________ is when low-valued properties are over-appraised relative to high-valued properties. The statistic that helps measure this is the __________.

<p>Regressivity, Price-Related Differential (PRD) (B)</p> Signup and view all the answers

If uniformity is good, but the level is low, can the values be trended?

<p>Yes (B)</p> Signup and view all the answers

If the median and mean ratios stratified by heating type all have a level around 1, this stratification has good __________ equity.

<p>Horizontal (D)</p> Signup and view all the answers

You have been asked to trend neighborhoods 3 and 5 based on their median levels. The median for neighborhood 3 is 1.14, and the median for neighborhood 5 is 0.76. Your target assessment level is 0.95. What are the correct trend factors?

<p>Neighborhood 3: 0.83, Neighborhood 5: 1.25 (B)</p> Signup and view all the answers

A box plot provides a significant amount of information about values within a group. The box itself represents _____________ of the data, and the black line through the box represents the _____________.

<p>50%, median (B)</p> Signup and view all the answers

____________ is the practice of adjusting the value on properties that sold without regard to the market analysis performed in setting values for the population.

<p>Sales Chasing (B)</p> Signup and view all the answers

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