Podcast
Questions and Answers
According to the policy, what is the expected response when a firefighter exhibits substandard performance?
According to the policy, what is the expected response when a firefighter exhibits substandard performance?
- The Fire Department will automatically initiate dismissal proceedings.
- The supervisor should discreetly reassign the firefighter to less critical duties.
- All members of the Fire Department, especially supervisors, are required to take action. (correct)
- The supervisor should document the performance but take no immediate action unless the problem persists.
What is the primary intention of the Fire Department regarding employees exhibiting substandard performance?
What is the primary intention of the Fire Department regarding employees exhibiting substandard performance?
- To immediately dismiss employees to maintain the department's reputation.
- To ignore the performance until a critical incident occurs.
- To publicly reprimand employees as a deterrent to others.
- To provide opportunities for improvement to reach an acceptable level of performance. (correct)
Which of the following is NOT listed as a potential reason for a firefighter's inability to perform assigned duties?
Which of the following is NOT listed as a potential reason for a firefighter's inability to perform assigned duties?
- Poor physical fitness
- Poor attitude
- Insubordination
- Lack of experience (correct)
What is the potential consequence of a supervisor's failure to address a subordinate's substandard performance?
What is the potential consequence of a supervisor's failure to address a subordinate's substandard performance?
What are the potential broader impacts of a firefighter's inability to properly perform their duties?
What are the potential broader impacts of a firefighter's inability to properly perform their duties?
Which of the following actions might the Fire Department take to help an employee improve substandard performance?
Which of the following actions might the Fire Department take to help an employee improve substandard performance?
What overall responsibility do supervisors have regarding the performance of their team members?
What overall responsibility do supervisors have regarding the performance of their team members?
A firefighter is consistently late for duty and seems disinterested in training exercises. Which potential reasons for substandard performance might a supervisor consider?
A firefighter is consistently late for duty and seems disinterested in training exercises. Which potential reasons for substandard performance might a supervisor consider?
A training officer notices that a new recruit struggles with basic firefighting techniques despite repeated instruction. What initial steps should the officer take, according to the policy?
A training officer notices that a new recruit struggles with basic firefighting techniques despite repeated instruction. What initial steps should the officer take, according to the policy?
If a firefighter's substandard performance is partly due to a medical condition, what is the Fire Department's stated approach?
If a firefighter's substandard performance is partly due to a medical condition, what is the Fire Department's stated approach?
Flashcards
Substandard Performance (Supervisor)
Substandard Performance (Supervisor)
Failure to address a subordinate's substandard performance is considered substandard performance on the part of the supervisor.
Reasons for Inability to Perform Duties
Reasons for Inability to Perform Duties
Poor physical fitness, poor attitude, low intellectual ability, lack of training, and insubordination can cause an inability to perform assigned duties.
Action Required
Action Required
Members of the Fire Department, especially supervisors, are required to act when a member appears unable to perform assigned duties.
Fire Department Intention
Fire Department Intention
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Study Notes
- MOP 301 deals with personnel and substandard performance
- Supervisors ensuring that members of the Fire Department can perform assigned duties and are held accountable is a key responsibility
- Supervisors must address substandard performance; overlooking it is not acceptable
- Failure to address substandard performance of a subordinate reflects poorly on the supervisor
- Reasons for a member's inability to perform duties include poor physical fitness, poor attitude, low intellectual ability, lack of training, and insubordination
- Inability to perform duties can negatively impact safety, Fire Department goals, saving lives, and protecting property
- All Fire Department members, especially supervisors, must act when a member cannot perform duties
- The Fire Department aims to give employees with substandard performance opportunities to improve before dismissal
- Depending on the nature of the poor performance, assistance may include counseling, medical treatment, retraining, mentoring, and closer supervision
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