Performance Management Systems Quiz

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Questions and Answers

What is a common reason that employees resort to cheating in performance management systems?

Excessive appreciation from management

Unrealistic standards set by the organization (correct)

Comprehensive training programs offered

Encouraging competition among colleagues

Which of the following is considered a best practice for designing good performance management systems?

Selecting indicators without employee input

Ensuring the indicators are feasible to collect and measure (correct)

Setting only maximum performance levels

Using vague performance indicators

In the context of performance management, what is essential for ensuring transparency?

Confidential surveys should be conducted for feedback

Performance should be put into context and the system made open (correct)

Performance data should be available only to top management

Performance evaluation should be kept secret to protect employee privacy

What type of goals should be set within a good performance management system?

Goals that are achievable but aspirational Signup and view all the answers

What factor can negatively impact the relationship between overseers and employees in a performance management setting?

High-powered incentives pushing people to extremes Signup and view all the answers

What are the major concerns associated with social regulation?

Potential limits on individual freedoms Signup and view all the answers

Which historical forces contributed to the establishment of economic regulations?

Economic crises and public outcry Signup and view all the answers

What is price discrimination?

Charging different prices to different consumers based on demand Signup and view all the answers

Which component is NOT part of the rulemaking process under the Administrative Procedures Act (APA)?

Drafting legal challenges Signup and view all the answers

What major provisions were outlined in the Sherman Anti-Trust Act?

Prohibition of monopolistic practices Signup and view all the answers

How has corporate consolidation affected competition in the American economy?

Reduced competitive pressures Signup and view all the answers

What is the primary purpose of administrative rulemaking?

To implement congressional and presidential directives Signup and view all the answers

Which approach is commonly used to determine the statistical value of a human life?

Contingent valuation method Signup and view all the answers

What does Herzberg's two-factor theory emphasize as separate components affecting motivation?

Hygiene and motivation needs Signup and view all the answers

In Equity Theory, what does an employee's outcome/input ratio reflect?

Their perception of fairness Signup and view all the answers

Which example best illustrates job enrichment?

Providing employees with opportunities for professional development Signup and view all the answers

What is one implication of the Hawthorne effect in the workplace?

Individual attention can lead to greater productivity Signup and view all the answers

Which component of expectancy theory indicates a person's belief that effort will lead to high performance?

Expectancy Signup and view all the answers

What defines a strategic goal in an organization?

Long-term objectives that guide organizational direction Signup and view all the answers

Which factor is NOT part of the SMART criteria for setting goals?

Motivational Signup and view all the answers

What does job enlargement primarily aim to achieve?

Provide greater variety in job tasks and responsibilities Signup and view all the answers

What is the primary purpose of a mission statement?

To legitimize the organization externally Signup and view all the answers

Which of the following best distinguishes strategic goals from operational goals?

Strategic goals are long-term plans, while operational goals are specific tasks. Signup and view all the answers

What is a contingency plan primarily designed for?

To prepare for unexpected events or emergencies Signup and view all the answers

Which of the following is NOT one of the four main goals of performance management?

To develop a risk assessment strategy Signup and view all the answers

What is the role of an Environmental (SWOT) Analysis?

To identify strengths, weaknesses, opportunities, and threats Signup and view all the answers

Which of the following describes 'perverse' responses in performance management?

Behaviors that are contrary to the intended outcomes of performance measures Signup and view all the answers

Which type of planning focuses on specific tasks and procedures conducted by front-line employees?

Operational planning Signup and view all the answers

What is the risk assessment formula mentioned in the context of emergency preparedness?

Risk = probability x consequences Signup and view all the answers

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Description

Test your knowledge on performance management systems, including best practices, transparency, and the impact of organizational goals. Dive into the historical context and regulatory aspects that shape performance management in modern organizations.