Performance Management Quiz

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Questions and Answers

Which term best defines performance?

  • Consequences
  • Behavior (correct)
  • Evaluation
  • Results

Which of the following is NOT a determinant of performance?

  • Behavior
  • Results
  • Consequences (correct)
  • Goals

Which statement about performance dimensions is true?

  • Performance dimensions do not impact goal achievement
  • There is only one type of performance dimension
  • Performance dimensions are unrelated to organizational goals
  • Performance dimensions can be evaluative, neutral, or negative (correct)

What is sometimes used as a proxy for measuring performance?

<p>Results (A)</p> Signup and view all the answers

What is the purpose of measuring performance?

<p>To advance organizational goals (D)</p> Signup and view all the answers

What are the two main types of behaviors labeled as performance?

<p>Evaluative and multidimensional (A)</p> Signup and view all the answers

What may be used as a proxy for measuring performance?

<p>Results or outputs (C)</p> Signup and view all the answers

What is the purpose of measuring performance?

<p>To measure contribution levels (C)</p> Signup and view all the answers

What is the role of determinants in performance?

<p>To determine employee behavior (B)</p> Signup and view all the answers

What is the definition of performance?

<p>The behaviors exhibited by employees (D)</p> Signup and view all the answers

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Study Notes

Performance Definition

  • Performance is the accomplishment of a given task measured against preset known standards of accuracy, completeness, and quality.

Determinants of Performance

  • Determinants of performance are the factors that influence an individual's or organization's performance.

Performance Dimensions

  • Performance dimensions are the aspects or categories of performance that are measured to evaluate an individual's or organization's performance.

Measuring Performance

  • Performance is often measured using proxies, such as profits, revenue, or customer satisfaction.
  • The purpose of measuring performance is to evaluate and improve an individual's or organization's accomplishment of a given task.

Types of Performance Behaviors

  • Task performance behavior: focuses on the accomplishment of a specific task or set of tasks.
  • Contextual performance behavior: focuses on the behaviors that support the organization and its environment.

Role of Determinants

  • Determinants play a crucial role in influencing an individual's or organization's performance.

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