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Questions and Answers
What aspect of motivation refers to the energy a person exerts toward achieving a goal?
What aspect of motivation refers to the energy a person exerts toward achieving a goal?
In which motivation theory are employees motivated by their perceived equity between inputs and outcomes?
In which motivation theory are employees motivated by their perceived equity between inputs and outcomes?
Which component of the Job Characteristics Model relates to how much an employee feels personally accountable for their work results?
Which component of the Job Characteristics Model relates to how much an employee feels personally accountable for their work results?
What does the Goal Setting Theory emphasize as crucial for motivation?
What does the Goal Setting Theory emphasize as crucial for motivation?
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Which of the following theories posits that motivation is influenced by the perceived relationship between stimuli and responses?
Which of the following theories posits that motivation is influenced by the perceived relationship between stimuli and responses?
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What does the Fundamental Attribution Error refer to?
What does the Fundamental Attribution Error refer to?
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Which bias is characterized by a person attributing their successful outcomes to their own abilities?
Which bias is characterized by a person attributing their successful outcomes to their own abilities?
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How does the First Impression Error impact ongoing perceptions?
How does the First Impression Error impact ongoing perceptions?
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What does the Similar to Me Effect primarily influence?
What does the Similar to Me Effect primarily influence?
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Which of the following best describes the Halo/Horn Effect?
Which of the following best describes the Halo/Horn Effect?
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In the context of the Contrast Effect, what influences our perception of a person?
In the context of the Contrast Effect, what influences our perception of a person?
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What does Selective Perception imply about an individual's interpretation of information?
What does Selective Perception imply about an individual's interpretation of information?
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What is the essence of a Self-Fulfilling Prophecy in interpersonal relationships?
What is the essence of a Self-Fulfilling Prophecy in interpersonal relationships?
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Which personality trait is characterized by a person's ability to control their emotional responses and maintain stability?
Which personality trait is characterized by a person's ability to control their emotional responses and maintain stability?
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What does the term 'Person Job Fit' refer to?
What does the term 'Person Job Fit' refer to?
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Which of the following traits is NOT one of the Big Five personality dimensions?
Which of the following traits is NOT one of the Big Five personality dimensions?
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What indicates a high level of conscientiousness in an individual according to meta-analyses?
What indicates a high level of conscientiousness in an individual according to meta-analyses?
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Which of the following personality types is defined as a 'doer' in Holland's Occupational Types?
Which of the following personality types is defined as a 'doer' in Holland's Occupational Types?
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Which one of the following MBTI dimensions assesses a preference for logical analysis versus emotional considerations?
Which one of the following MBTI dimensions assesses a preference for logical analysis versus emotional considerations?
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What is a direct consequence of a greater Person Job Fit in an organization?
What is a direct consequence of a greater Person Job Fit in an organization?
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In Holland's Occupational Types, which personality type is best described as a 'helper'?
In Holland's Occupational Types, which personality type is best described as a 'helper'?
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Which of the following statements is true regarding the pattern of personality?
Which of the following statements is true regarding the pattern of personality?
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Which trait is likely to be associated with a person who is highly organized and dependable?
Which trait is likely to be associated with a person who is highly organized and dependable?
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Which of the following dimensions in Hofstede's Theory focuses on the degree to which less powerful members defer to more powerful members in a society?
Which of the following dimensions in Hofstede's Theory focuses on the degree to which less powerful members defer to more powerful members in a society?
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What distinguishes terminal values from instrumental values in Rokeach's Theory?
What distinguishes terminal values from instrumental values in Rokeach's Theory?
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How are emotions and moods categorized differently?
How are emotions and moods categorized differently?
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In Hofstede's framework, what characterizes a high score in the dimension of Uncertainty Avoidance?
In Hofstede's framework, what characterizes a high score in the dimension of Uncertainty Avoidance?
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Which statement about the Collectivism-Individualism dimension is true?
Which statement about the Collectivism-Individualism dimension is true?
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Which characteristic is associated with a low score in the Femininity-Masculinity dimension?
Which characteristic is associated with a low score in the Femininity-Masculinity dimension?
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In the context of affect, how are feelings classified?
In the context of affect, how are feelings classified?
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What is the primary difference between terminal values and the other types of values mentioned in Rokeach's Theory?
What is the primary difference between terminal values and the other types of values mentioned in Rokeach's Theory?
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What typically defines a society with high Restraint in the Restraint-Indulgence dimension?
What typically defines a society with high Restraint in the Restraint-Indulgence dimension?
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What does a high score in Long-Term Orientation imply about citizens' focus in a society?
What does a high score in Long-Term Orientation imply about citizens' focus in a society?
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What is the primary difference between surface acting and deep acting?
What is the primary difference between surface acting and deep acting?
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Which of the following best describes emotional intelligence?
Which of the following best describes emotional intelligence?
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What does affective events theory emphasize about workplace emotions?
What does affective events theory emphasize about workplace emotions?
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Positive affectivity refers to which of the following traits?
Positive affectivity refers to which of the following traits?
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Which statement about emotional labor is true?
Which statement about emotional labor is true?
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What is meant by 'display rules' in the context of emotional expression?
What is meant by 'display rules' in the context of emotional expression?
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Which component of emotional intelligence focuses on understanding the causes of emotions?
Which component of emotional intelligence focuses on understanding the causes of emotions?
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How does emotional contagion primarily affect group dynamics?
How does emotional contagion primarily affect group dynamics?
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What is 'felt emotion' in the context of emotional expression?
What is 'felt emotion' in the context of emotional expression?
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What impact does deep acting have on an individual's emotional state?
What impact does deep acting have on an individual's emotional state?
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Study Notes
Perceptual Bias
- Inaccuracy in how we perceive the world.
- Eight major types of perceptual bias.
Fundamental Attribution Error
- When judging another person's behavior, we attribute the cause to them rather than external factors.
- This bias occurs because it requires less mental effort.
Self-Serving Bias
- When judging our own behavior, we attribute successes to ourselves and failures to external factors.
- Often demonstrated by having one person teach another a task and then providing feedback.
Selective Perception
- Our unique background, knowledge, and experience influence our perception.
- Illustrated by the example of six blind men perceiving an elephant differently based on what body part they touched.
Similar To Me Effect
- We tend to perceive someone more positively if they are similar to us.
- Similarity can be based on any shared characteristic.
First Impression Error
- Our initial perception of a person influences our later perceptions.
- We tend to make initial judgments, positive or negative, about individuals in the first few moments of meeting them.
Halo/Horn Effect
- Our overall impression of someone affects our perception of their specific traits.
- A positive overall impression leads us to perceive their attributes more positively (halo effect), and a negative overall impression leads us to perceive their attributes more negatively (horn effect).
Contrast Effect
- Our perception of someone is influenced by our perception of the previous people we've interacted with.
- An unqualified applicant may seem great after interviewing with several even less qualified candidates.
Self-Fulfilling Prophecy
- We behave in line with how we are perceived.
- If we perceive someone as competent, they are more likely to perform well, and vice versa.
Supervisor-Subordinate Relationships
- Supervisors rated their subordinates on factors like performance, dependability, and general satisfactoriness.
- Subordinates rated their supervisors on support, interaction facilitation, goal emphasis, and work facilitation.
- Both groups rated how similar they were to their counterpart.
Personality
- Individual's characteristic patterns of thought, feelings, and behavior.
- Each personality is unique and consistent across time and situations.
Taxonomies of Personality: Big Five
- Neuroticism (emotional stability): Low neuroticism means high emotional stability, and vice versa.
- Extraversion: Outward-focused, enjoys social interaction.
- Openness to Experience: Open to new ideas, experiences, and perspectives.
- Agreeableness: Cooperative, trusting, empathetic.
- Conscientiousness: Organized, disciplined, hardworking.
Person-Job Fit
- Degree of congruence between a person's characteristics (personality) and the characteristics of a job (duties and responsibilities).
- Greater person-job fit leads to higher job performance, organizational citizenship behavior, and reduced withdrawal behavior.
Myers-Briggs Type Indicator (MBTI)
- Categorizes individuals based on four dimensions:
- Extroversion (E) vs Introversion (I)
- Sensing (S) vs Intuition (N)
- Thinking (T) vs Feeling (F)
- Judging (J) vs Perceiving (P)
Holland's Occupational Types
- Categorizes individuals into six personality types:
- Realistic (R): Doers.
- Investigative (I): Thinkers.
- Artistic (A): Creators.
- Social (S): Helpers.
- Enterprising (E): Persuaders.
- Conventional (C): Organizers.
Values
- Strong beliefs that transcend specific actions and situations.
- Values have an emotional component, leading to upset when compromised.
Rokeach's Theory of Values
- Individuals have unique terminal value and instrumental value profiles.
- Terminal Values: Desirable end-states of existence, like "a comfortable life."
- Instrumental Values: Desirable modes of conduct, like "ambitious."
Hofstede's Theory of National Values
- Categorizes national values into six dimensions:
- Power Distance: Degree of acceptance of inequality.
- Collectivism vs Individualism: Focus on self vs others.
- Femininity vs Masculinity: Acceptance of traditional gender roles.
- Uncertainty Avoidance: Comfort level with uncertainty.
- Short-Term vs Long-Term Orientation: Focus on immediate vs future.
- Indulgence vs Restraint: Enjoyment of present vs restraint.
Affect
- Synonymous with feelings, encompassing both emotions and moods.
- Moods are general, positive or negative, while emotions are specific.
Emotional Contagion
- Experiencing the emotions of another person.
- Empathy involves sharing the feelings of another.
- Demonstrated in research where an actor's mood affected the mood of a group.
Emotional Labor
- Effort involved in displaying emotions required by one's job.
- Felt Emotion: The emotion one truly feels.
- Displayed Emotion: The emotion one is required to show.
- Display Rule: The required emotion for the job.
- Excessive emotional labor can lead to negative consequences, like burnout.
Surface Acting
- Changing displayed emotion to meet a display rule while maintaining true feelings.
- Involves concealing true emotions.
Deep Acting
- Changing felt emotion to match a display rule.
- Altering one's true feelings to meet job requirements.
Emotional Intelligence
- Ability to perceive, understand, and regulate one's own emotions and those of others.
- Perception: Recognizing emotions in oneself and others.
- Understanding: Comprehending the causes of emotions.
- Regulation: Managing emotions in oneself and others.
Causes of Emotions and Moods (Personal Characteristics)
- Positive Affectivity: Tendency to experience pleasant emotions and positive moods.
- Negative Affectivity: Tendency to experience unpleasant emotions and negative moods.
- Affective Events Theory: Daily events, like a boss's absence, can cause positive or negative emotions.
Motivation
- The direction, intensity, and persistence of effort toward achieving a goal.
- Effort: The energy exerted.
- Direction: What action is taken.
- Intensity: How much effort is exerted.
- Persistence: How long effort is sustained.
Six Major Theories of Motivation
- Hierarchy of Needs Theory: Five levels of needs: physiological, safety, belongingness, esteem, and self-actualization.
- Three Needs Theory: Three fundamental needs: achievement, affiliation, and power.
- Operant Conditioning Theory: Focuses on stimulus and response: positive reinforcement, negative reinforcement, punishment, and extinction.
- Goal Setting Theory: Motivation is driven by goals and their achievement.
- Equity Theory: Focuses on comparing inputs and outcomes, leading to feelings of fairness or unfairness.
- Job Characteristics Model: Examines five core job characteristics that influence motivation: skill variety, task identity, task significance, autonomy, and feedback.
Job Characteristics Model Explained
- Experienced Meaningfulness of the Work: Jobs that are perceived as meaningful, valuable, and worthwhile.
- Experienced Responsibility for Outcomes at Work: Feeling accountable for work results.
- Knowledge of the Actual Results of the Work Activities: Understanding how effectively one is performing.
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Description
Explore the various types of perceptual biases that influence our understanding of the world. This quiz covers fundamental attribution error, self-serving bias, selective perception, and more. Test your knowledge of how these biases affect judgment and perception in everyday situations.