Pegasus Training Guide: HRSS Executive Matters

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Questions and Answers

Which of the listed activities should occur during active participation, according to the ground rules?

  • Sending emails
  • Active listening (correct)
  • Checking social media
  • Muting your phone

According to the agenda, what is the fourth process?

  • Personnel Management
  • Hire / Rehire (correct)
  • Preboarding
  • Overall Onboarding Process

In the Pegasus Hire to Retire Lifecycle, which of the following falls under Foundation Management?

  • Maintain Organization Structure (correct)
  • Screen Candidates
  • Manage Employee Referrals
  • Create, Approve and Post Job Requisition

Which of the following actions is associated with the 'Screening and Interview' stage within the 'Pegasus Hire to Retire Lifecycle'?

<p>Interview and Select Candidates (B)</p> Signup and view all the answers

What is the proper order in which a recruiter completes tasks during onboarding?

<p>Initiate Onboarding via REC -&gt; Manage Pending Hires -&gt; Final Review (B)</p> Signup and view all the answers

When rehiring an employee, what action is required in the 'Employee Profile Selection' stage?

<p>Click 'Accept as Rehire' after selecting 'Rehire with New Employment' (C)</p> Signup and view all the answers

In the context of 'Review New Hire Data', what type of information is NOT typically reviewed?

<p>Personal social media activity (D)</p> Signup and view all the answers

What is the final step in the 'Review New Hire Data' process, after reviewing all sections?

<p>Click 'Submit' to finalize and proceed (A)</p> Signup and view all the answers

After the successful submission of the 'Review New Hire Data', what update occurs in the New Hire Details page?

<p>The status of Review New Hire Data changes to 'Completed' and Data Collection become available (D)</p> Signup and view all the answers

What does the direct manager receive after EMSS completes the Review New Hire Data step?

<p>An action is required for New Joiner email (C)</p> Signup and view all the answers

If optional tasks are not visible on the 'Home Page', how can they affect the completion of 'New Hire Tasks'?

<p>Tasks might not be available, and completion would be affected (C)</p> Signup and view all the answers

What is the initial action required to complete a new hire task checklist item?

<p>Click start under the Actions column to start New Hire Tasks (B)</p> Signup and view all the answers

In the Final Review step, what action does EMSS need to take after reviewing each section's information?

<p>Click Continue until all information is reviewed (A)</p> Signup and view all the answers

In final review, after providing all corrections and changes, what action confirms that data is reviewed and allows submission?

<p>Review Completed (C)</p> Signup and view all the answers

What must be followed if changes or corrections are identified during final review?

<p>Provide the Acknowledge and reason in the Request Personal Data Correction pop-up window (A)</p> Signup and view all the answers

If a 'Data correction requested for candidate' email is triggered, what is the new hire's immediate next step?

<p>Use the link in the email and complete Provide Personal Data (D)</p> Signup and view all the answers

What action is required after the pop-up prompt 'Your Request has been approved' appears for a start date change?

<p>Enter the homepage and search the new hires profile to check the new hire date (A)</p> Signup and view all the answers

What does 'Cancel Onboarding' mean in the new hire process?

<p>Canceling onboarding because that the new hire rejects a job or that HKJC cancels the new hire (A)</p> Signup and view all the answers

Before report No-Show, what process should be completed as a prerequisite?

<p>Complete Manage Pending Hires (D)</p> Signup and view all the answers

If the steps to cancel onboarding are followed correctly, what should the final result be?

<p>Onboarding is cancelled for candidates and all tasks will be notified (B)</p> Signup and view all the answers

During a request for a start date change, what is the role of workflow participants?

<p>To check the approver and CC recipients (B)</p> Signup and view all the answers

What action does EMSS take upon receiving notification that a new hire has completed providing Personal Data, prior to conducting Final Review?

<p>Start the recruitment and look for any correction if requested (B)</p> Signup and view all the answers

In context of the 'Review New Hire Data' process, how can EMSS access a new hire’s record using the onboarding dashboard?

<p>By entering in the New Hire field and performing search, then click Go (B)</p> Signup and view all the answers

In the absence of a 'start' button in Administrative Tasks, which is required during onboarding procedures, what should be the operator's method?

<p>Click the View all button of Administrative Tasks card under Your Tasks on Home Page (A)</p> Signup and view all the answers

To efficiently position a new hire on the Onboarding Dashboard and refine the EMSS, what new methods are possible?

<p>Filter the search by hiring manager, and hire type under Onboarding Dashboard (C)</p> Signup and view all the answers

Why is viewing onboarding information through the Onboarding Portal essential for new hires?

<p>For completing assigned learning courses and supplementing missing information (A)</p> Signup and view all the answers

Why is the new hire asked to complete an onboarding experience survey?

<p>Monitor progress and quality improvement (D)</p> Signup and view all the answers

Under what circumstances is EMSS (Executive Matters Services Staff) team involved during the 'Employment Profile Selection'?

<p>The matching profile for rehire cases (C)</p> Signup and view all the answers

If a candidate is marked as ‘Eligible to Rehire’ and the value is ‘No,’ what is the next course of action?

<p>Operator put hold and inform recruiter (A)</p> Signup and view all the answers

In choosing new employment, who will identify the person as a rehire and trigger the ‘Employment Profile Selection task?

<p>The System (A)</p> Signup and view all the answers

What is the main purpose of reviewing new hire details?

<p>To ensure the new hire fills out details in Recruitment and Onboarding (D)</p> Signup and view all the answers

To successfully complete profile match verification (during onboarding of return of employment), what is required?

<p>First/Last name, DOB or National ID must match (A)</p> Signup and view all the answers

If the new hire has not been in the system before, will the system identify him as a rehire?

<p>It will not identify (B)</p> Signup and view all the answers

What information should EMSS input for the talent information for Executive?

<p>Executive Education, Work Experience, License, Language (C)</p> Signup and view all the answers

During the task 'Checklist (Optional)', what can EMSS do with the checklist items that show?

<p>Edit, delete and re-work (D)</p> Signup and view all the answers

What will happen to the Final Review status if corrections are needed?

<p>It will be 'In Progress' (A)</p> Signup and view all the answers

When can Start Date be updated?

<p>Initial and EC on completion (C)</p> Signup and view all the answers

What is the result of canceling an onboarding?

<p>Tasks cancelled in SuccessFactors (B)</p> Signup and view all the answers

Following EMSS updates, what reminders does this include for the tasks?

<p>Reminders to complete Direct Manager. (A)</p> Signup and view all the answers

According to the ground rules outlined, what is the recommended behavior regarding email during meetings or training sessions?

<p>Avoiding email entirely to maintain focus (D)</p> Signup and view all the answers

In the context of the Pegasus Hire to Retire Lifecycle, which process focuses on managing promotions, demotions, and transfers of employees?

<p>Personnel Management (A)</p> Signup and view all the answers

As part of the 'Conduct Pre-boarding' process, who is primarily responsible for collecting personal data and completing other necessary tasks?

<p>New Hire (B)</p> Signup and view all the answers

Within the 'Complete Pre-onboarding Tasks', which action involves the new hire's interaction with the system to safeguard personal data?

<p>Accepting the Data Privacy Statement (B)</p> Signup and view all the answers

How does the system determine if a candidate should be processed through 'Employment Profile Selection' when initiating onboarding?

<p>If the candidate is identified as a Rehire by Pegasus platform with matching criteria (D)</p> Signup and view all the answers

During Employment Profile Selection, what does clicking 'Accept as Rehire' signify after a confirmation notice?

<p>The rehire candidate's onboarding procedure has started. (B)</p> Signup and view all the answers

In the 'Choose New Employment' process, what action should an operator take if a candidate is marked as 'Not Eligible to Rehire'?

<p>Inform the recruiter and cancel the onboarding process (A)</p> Signup and view all the answers

When a new hire triggers a rehire check presenting multiple matching profiles, what factor guides the EMSS in choosing the correct profile?

<p>Selecting the profile with the most recent Last Working Day (D)</p> Signup and view all the answers

What is the immediate next step for EMSS after a new hire completes and submits the personal data in the onboarding process?

<p>Reviewing and verifying new hire data (D)</p> Signup and view all the answers

Which action does EMSS take after reviewing each section during the Review New Hire Data stage?

<p>Clicks 'Continue' to proceed (D)</p> Signup and view all the answers

What step should be performed if there's inaccurate information when EMSS is reviewing?

<p>Return the Onboarding to the new hire for data correction (D)</p> Signup and view all the answers

After EMSS submits the new hire information, what indicates successful submission?

<p>A 'Data has been updated' Pop-up window. (A)</p> Signup and view all the answers

Under what circumstances would EMSS use the Save Draft option during the Review New Hire Data process?

<p>To temporarily save progress and continue later (B)</p> Signup and view all the answers

After successfully submitting 'Review New Hire Data', what change occurs in the 'New Hire Details' page regarding tasks?

<p>The state of 'Data Collection and New Hire Tasks' is updated (B)</p> Signup and view all the answers

After EMSS completes the Review New Hire Data step, what kind of email does the direct manager receive?

<p>An action is required for new joiner email that shows reminder of the tasks (A)</p> Signup and view all the answers

When completing new hire tasks, how should optional checklist items be handled?

<p>Each item can be individually edited, added to, and delegated as needed (C)</p> Signup and view all the answers

Which action should be performed after confirming the message content when completing a Checklist task?

<p>Click 'submit' to confirm completion (D)</p> Signup and view all the answers

What step does EMSS take after receiving an email indicating that a new hire has finished providing Personal Data during Final Review?

<p>Reviews all enlisted information by the candidate (A)</p> Signup and view all the answers

What type of talent-related information should be entered by EMSS during the Final review step?

<p>Education, Work Experience, License, Language (C)</p> Signup and view all the answers

After completing the confirmation during the Final Review step, what action finalizes the process?

<p>Clicking 'Review Completed' (B)</p> Signup and view all the answers

Following the request for a start date change, what indicates the completion and approval of this change?

<p>A pop-up message stating 'Your Request has been approved'. (D)</p> Signup and view all the answers

What is the significance of the 'Recruit Date Correction / Hire Date Change' function regarding start dates?

<p>Permits modification of the new hire initial date. (A)</p> Signup and view all the answers

If the EMSS's Manager needs to change a new hire's start date via Recruit Date Correction in Employee Central, which action is required first?

<p>Selecting 'Recruit Date Correction' in Action Search (B)</p> Signup and view all the answers

When changing a new hire's start date, what action is essential after entering required comments for the request?

<p>Click 'submit' to ensure formal actions. (A)</p> Signup and view all the answers

How can the approval for the EMSS manager occur?

<p>The actions of 'Manage Recruit Date Correction / Hire Date Change' (D)</p> Signup and view all the answers

What condition must be met for the 'Cancel Onboarding' process to be initiated?

<p>When the new hire rejects employment or the company decides not to onboard them (B)</p> Signup and view all the answers

What is the primary action EMSS takes within the candidate’s 'New Hire Details' page during the cancellation of onboarding?

<p>Cancel the onboarding process. (D)</p> Signup and view all the answers

During the Cancel Onboarding - Report No Show process in ONB, beyond checking 'All Onboarding tasks,' what's an additional step EMSS should perform?

<p>Offer reasons and comments for the request (D)</p> Signup and view all the answers

After selecting 'Report No-Shows' during the Cancel Onboarding process, what specific information needs to be provided?

<p>No Show Date and Reason (B)</p> Signup and view all the answers

What role assumes the task of reporting ‘No-show’ in Employee Central, specifically when a new hire does not appear after completing Manage Pending Hires?

<p>Talent Acquisition (TA) (A)</p> Signup and view all the answers

If a manager is reminded to onboard a new hire on day 1, what action does that entail in the new hire's Employee Profile, according to training material?

<p>An e-mail sent out to direct the manager (A)</p> Signup and view all the answers

In the process for Manage Day 1 Activities, how do Direct Managers supplement missing information about a new hire?

<p>Verify the information in the Employee Profile (C)</p> Signup and view all the answers

During the Day 1 activities, what action pertains to the new employee utilizing the Onboarding Portal?

<p>Reviewing Onboarding Information (D)</p> Signup and view all the answers

During the 'Manage First 180 Days' process, what specific survey is assigned to new hires?

<p>Onboarding Experiencing Survey (D)</p> Signup and view all the answers

Flashcards

Review New Hire Data

A stage in Onboarding where the EMSS team will overview the data flown from recruitment module

Complete New Hire Tasks

Onboarding tasks will be allocated to the respective Onboarding process owner, and the owner has to complete all the tasks.

Cancel Onboarding

A process that can be cancelled when the new hire decides to reject the employment

Start Date Change

If there is a change in the new hire date of joining, the start date can be updated in different places.

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Conduct Pre-onboarding

Executive Matters support the team to review and submit pre-onboarding process

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Final Review

The EMSS team receives the email when the new hire has completed filling up the personal data

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Email reminder

An email sent to Direct Manager to remind them to onboard new hire on day 1

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Complete Onboarding Activities

The manager performs various tasks

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Complete Training

New hires get onboard to the Pegasus platform

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Complete Onboarding Survey

Onboarding surveys check how well new hires have settled

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Study Notes

  • The Pegasus Training Guide is for the HRSS Executive Matters Team and was created in April 2025.

Ground Rules

  • Active Listening
  • Mute phones
  • No email
  • Active Participation

Agenda

  • Overall Onboarding Process
  • Preboarding
  • Personnel Management
  • Hire / Rehire
  • Termination Management

Pegasus Hire to Retire Lifecycle

  • Includes steps for Foundation Management, Job Requisition, Sourcing and Application, Screening and Interview, and Offer and Rejection.
  • Also covers Onboarding, Crossboarding, Personnel Management, Benefits Management, and Time Management.

HRSS Executive Matters Processes

  • Intended to summarize processes covered in Todays Training.

Onboarding

  • Involves Initiate Onboarding via REC, Employee Profile Selection, Review New Hire Data, Complete Pre-onboarding Tasks, Complete New Hire Tasks, Final Review, Manage Pending Hires and Start Date Change.

Conduct Preboarding RACI

  • The Responsibility/Accountability Matrix for Conduct Preboarding outlines process responsibilities.
  • Steps include selecting employee profile for rehire, reviewing new hire data synced from Recruiting, completing HR tasks, and enquiring about start date changes.
  • Also involves collecting personal data, changing the start date, completing tasks assigned to business, and ensuring Day 1 readiness.

Conduct Preboarding Process

  • A high-level process for pre-boarding.
  • Begins with initiating onboarding via REC and involves employee profile selection and new hire data review.
  • Includes completing pre-onboarding tasks, completing new hire tasks, a final review, and managing pending hires.
  • Addresses start date changes (if applicable) and the possibility of canceling onboarding.

Choose New Employment

  • This task is assigned to the EMSS team only for rehire cases identified by the Pegasus platform.
  • The pre-requisite is that the employee previously worked with HKJC, has an inactive profile in Employee Central field value as 'Yes'.
  • If the new hire has the same First Name/ Last Name/ Date of Birth or National ID as the previously stored employee the system will identify the person as a rehire.
  • Operator informs recruiter offline and cancels Onboarding if eligibility is marked as "no" in the employee profile selection step.
  • Select rehire with new employment creates a new employee profile, retaining personnel information from the previous employee profile.
  • If employees have multiple job records before leaving, EMSS should select the one with the latest Last Working Day for Rehire With New Employment.
  • To access the Employee Profile Selection page, the process starts by accessing the To-Do list, and you must find the employee that is being hired, click on the “start” button.

Review New Hire Data

  • It is a stage to overview data from the Recruitment module for the respective candidate relates to "Personal Information", "Job Information” and “Compensation Information".
  • The EMSS team will review biographical information, personal information and employment information.
  • The new hire data includes personal information, job details, and compensation.
  • EMSS can either hide for 7 Days or Remind Me Tomorrow for the Review New Hire Data task of the new hire based on the actual situation.
  • The reviewer can access the onboarding module from the main menu, and must click the data collection to review the new file Data step.
  • Furthermore, is more accurate to check the target with the filter date for new hire manager or hiring manager using the onboarding dashboard.
  • EMSS will see new hire information for a section such as personal, recruitment, and must tap “continue” until all is reviewed.
  • To update information that is required for example, when updating a new email press “save draft” and cancel” to create new file details page.

Complete New Hire Tasks

  • Onboarding tasks are allocated to the respective Onboarding process owner, and the owner has to complete all the tasks.
  • The tasks can be accesses via the Home page tile names complete new recruit tasks.
  • A direct manager will receive a required action email after EMSS has completed data reviewing.

Final Review

  • EMSS receives email when new hire completes personal data, must then review and submitted.
  • Emss can also receive request correction of personnel data.

Start Date Change

  • Start date can be updated in different places, recruitment or in EC - once the Onboarding activities are completed.
  • Emss manager to approve the requested change by the employee.
  • It can be checked by home page searching the new hires name.

Cancel Onboarding

  • It occurs when a new employee declines job, or an employee is no longer suited for the the opportunity.
  • It needs to be cancelled in SuccessFactors.

Manage Day 1 Activities

  • Pre-requisite: EMMS review and submits pre-onboarding process for the new hire.
  • Direct Manager welcomes the employee by sending out email.
  • The employee can then view onboarding from onboarding portals to supplemental employee profiles if anything went missing.

Manage first 180 days

  • Requires managing Day 1 activities, and to completed training as assigned.

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