Podcast
Questions and Answers
What is the first step in the Troubleshooting Process?
What is the first step in the Troubleshooting Process?
- Identify the problem (correct)
- Establish a theory of probable cause
- Test the theory to determine the cause
- Document findings, actions, and outcomes
Which component is often the cause of problems related to loose or incorrect cable connections?
Which component is often the cause of problems related to loose or incorrect cable connections?
- Power Supply
- Motherboard and Internal Components
- Displays
- Storage Device (correct)
What should be done to protect data on a computer before beginning the troubleshooting process?
What should be done to protect data on a computer before beginning the troubleshooting process?
- Establish a plan of action
- Follow necessary precautions (correct)
- Test the theory to determine the cause
- Document findings, actions, and outcomes
Which component is often the cause of problems due to inadequate cooling and ventilation?
Which component is often the cause of problems due to inadequate cooling and ventilation?
What type of problems can be attributed to hardware, software, networks, or a combination of the three?
What type of problems can be attributed to hardware, software, networks, or a combination of the three?
Which step in the Troubleshooting Process involves verifying full system functionality and implementing preventive measures?
Which step in the Troubleshooting Process involves verifying full system functionality and implementing preventive measures?
What is a key factor in developing preventive maintenance plans for personal computers?
What is a key factor in developing preventive maintenance plans for personal computers?
Which of the following is NOT typically included in preventive maintenance for a PC's internal components?
Which of the following is NOT typically included in preventive maintenance for a PC's internal components?
What is one step to be included in a software maintenance schedule for preventive maintenance?
What is one step to be included in a software maintenance schedule for preventive maintenance?
In a high-traffic network like a school network, what might require additional attention in terms of preventive maintenance?
In a high-traffic network like a school network, what might require additional attention in terms of preventive maintenance?
Why should organizations follow policies when installing security, software, and driver updates?
Why should organizations follow policies when installing security, software, and driver updates?
Which component is NOT typically part of the basic checklist for inspecting dust and damage during preventive maintenance?
Which component is NOT typically part of the basic checklist for inspecting dust and damage during preventive maintenance?
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