12 Questions
What is the first step in the Troubleshooting Process?
Identify the problem
Which component is often the cause of problems related to loose or incorrect cable connections?
Storage Device
What should be done to protect data on a computer before beginning the troubleshooting process?
Follow necessary precautions
Which component is often the cause of problems due to inadequate cooling and ventilation?
CPU and Memory
What type of problems can be attributed to hardware, software, networks, or a combination of the three?
PC Common Problems
Which step in the Troubleshooting Process involves verifying full system functionality and implementing preventive measures?
Verify full system functionality and implement preventive measures
What is a key factor in developing preventive maintenance plans for personal computers?
Computer location and environment
Which of the following is NOT typically included in preventive maintenance for a PC's internal components?
Monitor resolution settings
What is one step to be included in a software maintenance schedule for preventive maintenance?
Update the virus definition files and scan for viruses and spyware
In a high-traffic network like a school network, what might require additional attention in terms of preventive maintenance?
Scanning for malicious software
Why should organizations follow policies when installing security, software, and driver updates?
To ensure compatibility and security
Which component is NOT typically part of the basic checklist for inspecting dust and damage during preventive maintenance?
Printer connection
Explore the importance of preventive maintenance on personal computers, and learn about troubleshooting processes for PC and peripheral device issues. Identify common problems and solutions for computer components and peripherals. Discover the benefits of preventive maintenance plans.
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