Questions and Answers
What should be considered when developing a preventive maintenance plan?
Why do dusty environments require more attention in preventive maintenance?
Which type of computer usage may necessitate additional scanning for malicious software?
What is a factor that does NOT influence preventive maintenance planning?
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What does preventive maintenance primarily aim to address?
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Which component is NOT listed as part of the basic checklist for dust inspection?
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What is the primary purpose of the preventive maintenance checklist?
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Which of the following is included in the preventive maintenance internal components checklist?
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Which component might require cleaning to prevent overheating?
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Which of the following pairs components from the checklist that serve different functions?
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What is essential for an optimal operating environment for a computer?
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What humidity level is displayed by the hygrometer in the image?
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What is the temperature shown by the hygrometer in Celsius?
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Which factor is NOT important for the operating environment of a computer?
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What is the corresponding Fahrenheit temperature for 22.0 degrees Celsius?
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What should you use to clean the outside of a computer case?
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Why is it important to clean the outside of a computer case?
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What can accumulated dust in a computer lead to?
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Which of the following methods is recommended for removing dust from inside a computer?
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What is a consequence of hot computer components?
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What is the first step in preventive software maintenance?
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During software maintenance, what should be regularly updated to combat security threats?
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Which of the following tasks is NOT part of the software maintenance schedule?
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What should be done with programs that are no longer used?
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How often should software maintenance tasks be performed?
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What is a crucial aspect of troubleshooting?
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How is troubleshooting best described?
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Before starting the troubleshooting process, what should be prioritized?
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Which of the following is NOT a characteristic of effective troubleshooting?
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Which statement about troubleshooting is inaccurate?
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What is the first step in the troubleshooting process?
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Which of the following is NOT a step in the troubleshooting process?
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After identifying the problem, what should be established next?
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At which step should preventive measures be implemented if applicable?
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What is the primary goal of the final step in the troubleshooting process?
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Study Notes
PC Preventive Maintenance Overview
- Preventive maintenance is essential to maintain computer performance and longevity.
- Two primary factors for developing maintenance plans are the computer's environment (e.g., dusty construction sites vs. clean office spaces) and usage frequency (e.g., high-traffic networks needing more scrutiny).
Preventive Maintenance - Internal Components
- Regular inspection of crucial internal components is vital for performance:
- CPU heat sink and fan assembly
- RAM modules
- Storage devices (HDD/SSD)
- Adapter cards (graphics, network, etc.)
- Cables and power devices
- Input devices like keyboards and mice
Preventive Maintenance - Environmental Concerns
- Maintains optimal performance by keeping the computer environment clean, contaminant-free, and within manufacturer-recommended temperature and humidity settings.
- Example: Ideal conditions may include 22.0 degrees Celsius, 58% humidity.
Preventive Maintenance - Dust
- External cleaning is necessary to prevent dust accumulation:
- Use a soft cloth or duster for the exterior of the case.
- Limit cleaning products to minimal amounts applied to cloths.
- Dust can obstruct airflow, leading to overheating and potential component failure.
- For internal cleaning, employ compressed air and anti-static vacuum cleaners.
Preventive Maintenance - Software
- Ensure all installed software and security updates are current.
- Develop a software maintenance schedule for:
- Regular updates of security software and drivers.
- Virus definition file updates and system scans.
- Removal of unnecessary programs.
- Regular hard drive error scans and defragmentation.
Troubleshooting Process Steps
- Effective troubleshooting requires an organized and logical approach, developed through experience.
- Always safeguard data before starting troubleshooting procedures.
- The troubleshooting process consists of:
- Identifying the problem
- Establishing a probable cause theory
- Testing the cause theory
- Creating and implementing a resolution plan
- Verifying system functionality and enacting preventive measures if needed
- Documenting all findings and outcomes for future reference
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Description
This quiz explores the fundamentals of PC preventive maintenance, focusing on its significance and the factors that influence maintenance plans. Learn how environmental conditions and computer usage dictate the level of care required for optimal performance. Dive into the strategies that ensure your machines remain in top condition.