Questions and Answers
What is the purpose of using probing questions in the patient interview?
To identify the sacred seven elements of a clinical history
Why is it important for the interviewer to identify the patient with both their full name and date of birth?
To ensure the patient's identity is correct
What is the purpose of using open-ended questions at the beginning of the interview?
To allow the patient to tell their story
Why does Sam use silence during the interview with Ms. Johnson?
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What is the purpose of rewording or repeating a patient's answer during the interview?
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How does Sam make Ms. Johnson feel cared for during the interview?
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What is the purpose of using facilitating questions during the interview?
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Why does Sam apologize to Ms. Johnson before beginning the interview?
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What is the consequence of Julie's poor patient care in this scenario?
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What was lacking in Julie's approach during the patient interview?
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Why is it important to obtain a full patient history for a radiologist?
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What does the text suggest about the impact of a single negative patient experience?
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What did Julie fail to do when conducting the patient interview?
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What is the role of the RT in taking patient clinical histories?
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What is meant by 'the sacred seven elements of a clinical history'?
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Why does Julie's poor patient care have a significant impact on the radiologist?
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What types of questions did Sam use during his interview?
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What aspect of the patient's symptoms did Sam not note during the interview?
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Why did Ms. Johnson feel that she was given a thorough exam?
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What is the significance of the 'thank yous' in providing patient care?
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What role do technologists serve in the hospital?
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Why is it important for Sam's notes to provide a full picture of the problem to the radiologist?
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What are the sacred seven according to the text?
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What happens if a radiologist is not aware of all of the symptoms?
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What parting word did Sam use after Ms. Johnson left?
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