Patient Experience in Hospital Ward Quiz

What is the purpose of a well-written aim statement in a QI project?

To prevent project 'scope creep'
To implement the change
To define the aim (correct)
To analyze the root cause

Which tool can be used to demonstrate theories about how proposed changes may achieve the project aim?

Root cause analysis
Driver diagrams (correct)
Fishbone diagrams
Process maps

What is the purpose of a fishbone diagram in analyzing the root cause of falls on the trauma ward?

To implement the change
To encourage breadth of thinking
To analyze the root cause (correct)
To define the aim

What tool can be used to outline the sequential steps in a process and identify any blockers or bottlenecks?

Process mapping (B) Signup and view all the answers

In a quality improvement project to reduce the number of falls on a hospital ward during the night, what is an example of a change idea?

Installing night lights on corridors (A) Signup and view all the answers

What is the purpose of an implementation action plan in QI projects?

To help project implementation and ensure sustainable gains (A) Signup and view all the answers

Which tool is used to identify where and how a problem started and determine the cause?

5 Whys (A) Signup and view all the answers

What is the main purpose of a process map?

To outline the sequential steps in a process (B) Signup and view all the answers

What is the purpose of root cause analysis in a quality improvement project?

To understand why problems are occurring in the system (D) Signup and view all the answers

Which tool is used specifically to brainstorm potential causes as smaller bones?

Fishbone diagram (C) Signup and view all the answers

What should be the first step in reducing the number of falls on the trauma ward?

Putting an organizational falls prevention strategy in place and training all ward staff to deliver it (B) Signup and view all the answers

What could be a potential driver for reducing the number of falls on the trauma ward?

Measuring and collecting data on falls on the trauma ward (B) Signup and view all the answers

What is the purpose of an aims statement in a project?

To explain what the aim of the project is and what it intends to accomplish within a fixed timeframe (C) Signup and view all the answers

Why is it important to listen to patients and healthcare professionals in a quality improvement project?

To understand different perspectives on a specific issue or service (B) Signup and view all the answers

What is the purpose of a driver diagram in quality improvement projects?

To link aims to sub-factors that are believed to have a direct impact on it (D) Signup and view all the answers

Why is putting an organizational falls prevention strategy in place important?

To train all ward staff to deliver it (D) Signup and view all the answers

What is the purpose of an aims statement?

To articulate clear and focused goals within the SMART framework (B) Signup and view all the answers

Which tool can be used to understand the underlying cause of a problem?

Discussion groups (D) Signup and view all the answers

What does a driver diagram illustrate?

Underlying causes of the problem (B) Signup and view all the answers

Which tool is essential for successfully completing a quality improvement initiative?

Process Mapping (B) Signup and view all the answers

What type of tools are Process Mapping and Root Cause Analysis/Fishbone Diagram?

Qualitative tools (B) Signup and view all the answers

Which stage of the quality improvement process involves consulting healthcare professionals and service users?

Identifying the problem (C) Signup and view all the answers

What should the aim of a project link to?

Strategic aims of the organization (B) Signup and view all the answers

Which tool is used for data and measurement in the quality improvement process?

Pareto Charts (B) Signup and view all the answers

Which tool can help understand the problem through asking 'why' multiple times?

The 5 Whys (D) Signup and view all the answers

What is the primary purpose of using a variety of tools in a quality improvement initiative?

To successfully complete the initiative (B) Signup and view all the answers

What is the purpose of change ideas in the quality improvement program?

To test and influence the aim (A) Signup and view all the answers

How many primary drivers are generally associated with the achievement of the overarching goal?

2-5 (A) Signup and view all the answers

What are the secondary drivers in relation to the primary drivers?

They influence the primary drivers positively (A) Signup and view all the answers

Who should be involved in identifying secondary drivers?

People who understand the primary drivers (D) Signup and view all the answers

What is the purpose of a falls prevention toolkit as mentioned in the text?

To help achieve the aim (A) Signup and view all the answers

What is the role of care assistants in the quality improvement program according to the text?

To check call bells and glasses/hearing aids accessibility (B) Signup and view all the answers

What is the purpose of formal training on falls prevention as mentioned in the text?

To act as a secondary driver (B) Signup and view all the answers

What should each change idea be tested by in the quality improvement program?

$P$ cycle (D) Signup and view all the answers

What is generally associated with primary drivers according to the text?

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