Podcast
Questions and Answers
What is the charge for a one-hour therapy session?
What is the charge for a one-hour therapy session?
- $60 (correct)
- $100
- $80
- $40
What action should be taken for a patient who has not visited in 3 years?
What action should be taken for a patient who has not visited in 3 years?
- Schedule an adjustment appointment
- Turn them red in the computer (correct)
- Put them on alert status
- Have them complete a re-eval
What is the procedure for scheduling a new patient?
What is the procedure for scheduling a new patient?
- All new patients are longshoremen
- Schedule therapy on the first visit
- Allow therapy only if requested (correct)
- Schedule off the hour appointment
What should be done if a patient insists on therapy that day?
What should be done if a patient insists on therapy that day?
How should appointments for therapy gift certificates be handled?
How should appointments for therapy gift certificates be handled?
What action is recommended when scheduling an adjustment appointment?
What action is recommended when scheduling an adjustment appointment?
What should you do if the patient requests a specific therapist for their therapy session?
What should you do if the patient requests a specific therapist for their therapy session?
Why should you not ask a patient when they would like to come in for an appointment?
Why should you not ask a patient when they would like to come in for an appointment?
If a patient's therapy session is not covered by their insurance policy, how much will they be charged?
If a patient's therapy session is not covered by their insurance policy, how much will they be charged?
Why is it important to update insurance information if it has been over 90 days?
Why is it important to update insurance information if it has been over 90 days?
What should be done if it has been over 90 days since the patient's last visit with Anthem insurance?
What should be done if it has been over 90 days since the patient's last visit with Anthem insurance?
