Podcast
Questions and Answers
What is a recurring theme described by patients regarding their health care experiences?
What is a recurring theme described by patients regarding their health care experiences?
- The ease of navigating the health care system
- The discomfort due to low privacy in emergency settings (correct)
- The level of comfort in care environments
- The availability of advanced medical technology
What has contributed to the increased volume of visits to emergency departments?
What has contributed to the increased volume of visits to emergency departments?
- Increased referrals from general practitioners
- An overall aging population with complex needs (correct)
- A rise in the number of walk-in clinics
- A decrease in preventive care options available
What challenge do patients and families face when trying to access health care?
What challenge do patients and families face when trying to access health care?
- Accessing alternative medicine options
- Finding affordable health insurance
- Understanding medical jargon
- Navigating the health care system (correct)
What was the outcome of increased visits to emergency departments in recent years?
What was the outcome of increased visits to emergency departments in recent years?
What do home care services currently need to address effectively?
What do home care services currently need to address effectively?
What has been noted as a stressor for caregivers in health care settings?
What has been noted as a stressor for caregivers in health care settings?
Which of the following statements describes a possible consequence of inadequate care environments?
Which of the following statements describes a possible consequence of inadequate care environments?
What specific demographic is driving the need for additional health care support?
What specific demographic is driving the need for additional health care support?
Who are the individuals represented on the committee?
Who are the individuals represented on the committee?
What method was NOT mentioned as a means of gathering input from the public?
What method was NOT mentioned as a means of gathering input from the public?
What is one challenge that patients reported regarding access to healthcare?
What is one challenge that patients reported regarding access to healthcare?
Which group expressed concerns about policy and managerial gridlock?
Which group expressed concerns about policy and managerial gridlock?
What issue did policy experts highlight regarding physician remuneration?
What issue did policy experts highlight regarding physician remuneration?
Which organization did the Panel collaborate with to engage younger voices?
Which organization did the Panel collaborate with to engage younger voices?
Which group had concerns about the scaling of proven healthcare innovations?
Which group had concerns about the scaling of proven healthcare innovations?
Which term best describes the issue faced by patients regarding the scope of Medicare?
Which term best describes the issue faced by patients regarding the scope of Medicare?
What is one of the main goals of the group known as 'Patient Voice'?
What is one of the main goals of the group known as 'Patient Voice'?
Which of the following best describes the aim of Choosing Wisely Canada?
Which of the following best describes the aim of Choosing Wisely Canada?
What challenge exists in non-physician scopes of practice in Canada?
What challenge exists in non-physician scopes of practice in Canada?
What progress has Canada made in its health info-structure over the past decade?
What progress has Canada made in its health info-structure over the past decade?
What is a future goal for health service teams in Canada?
What is a future goal for health service teams in Canada?
What does Choosing Wisely Canada partner with to create clinical recommendations?
What does Choosing Wisely Canada partner with to create clinical recommendations?
What aspect of health care do entrepreneurs find more challenging in Canada?
What aspect of health care do entrepreneurs find more challenging in Canada?
What is a suggested area for further development in Canada’s health care system?
What is a suggested area for further development in Canada’s health care system?
Flashcards
Dignity and Privacy in Healthcare
Dignity and Privacy in Healthcare
Patients often describe feeling a lack of dignity and privacy when sharing personal information with healthcare providers, especially in crowded areas like hallways.
Navigating the Healthcare System
Navigating the Healthcare System
The process of navigating the healthcare system can be difficult for patients and families, often leading to unnecessary emergency room visits.
Emergency Department Wait Times
Emergency Department Wait Times
Increased wait times in emergency departments are partly caused by a rise in patient visits, not all of which result in hospital admissions.
Stress on Caregivers and Providers
Stress on Caregivers and Providers
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Increasing Healthcare Needs
Increasing Healthcare Needs
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Home Care Needs
Home Care Needs
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Home Care Resources
Home Care Resources
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Community Support in Healthcare
Community Support in Healthcare
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Patient Voice Group
Patient Voice Group
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Choosing Wisely Canada
Choosing Wisely Canada
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Patient-Centered Care
Patient-Centered Care
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Expanding Non-Physician Scopes of Practice
Expanding Non-Physician Scopes of Practice
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Mobile Health and Virtual Care
Mobile Health and Virtual Care
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Health Promotion Strategies
Health Promotion Strategies
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Health Info-Structure
Health Info-Structure
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Funding Reforms
Funding Reforms
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Who provided input for the advisory panel?
Who provided input for the advisory panel?
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What are some patient challenges in the healthcare system?
What are some patient challenges in the healthcare system?
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What are challenges decision-makers face in healthcare?
What are challenges decision-makers face in healthcare?
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What are the common observations about healthcare innovation?
What are the common observations about healthcare innovation?
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Who are the members of the advisory panel?
Who are the members of the advisory panel?
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What are the main types of data gathering used?
What are the main types of data gathering used?
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What is the next step for the panel?
What is the next step for the panel?
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Study Notes
Patient and Family Centered Care
- Patients reported difficulties navigating the healthcare system, often ending up in emergency departments for care that could have been handled elsewhere, or avoided entirely.
- Privacy concerns were frequently cited, particularly in emergency departments.
- Emergency department visits increased by 11% over six years (to 5.9 million in 2017/18).
- Many patients have complex needs, including rehabilitation, mental health, and addictions, requiring community support. The elderly population is showing greater need for home care.
- The aging population's health care needs are complex and require more support, due to longer lifespans and decline in daily living activities.
Data Gathering Process
- Over 340 patients were consulted.
- A recurring issue was the difficulty and discomfort of waiting in environments lacking adequate rest and privacy.
- Feedback emphasized the importance of dignity and respect during personal interactions with healthcare providers.
- The advisory panel gathered information from 180 stakeholders (providers) and around 260 members of the public.
- Meetings included those who were unable to attend in person; online engagement was used.
- Input was obtained from various sources including patients, policymakers, providers, researchers, industry leaders, and innovators.
Challenges and Solutions
- Patients reported barriers in accessing services, including difficulty accessing their own health records and feeling their advice was not considered.
- Concerns were raised regarding the narrow scope of Medicare, leading to high out-of-pocket expenses.
- Decision-makers cited policy and managerial gridlock, concerns about fee-for-service models, and a lack of integrated delivery subsystems.
- Industry leaders and entrepreneurs voiced challenges in penetrating the Canadian healthcare market.
- Identified positive attributes include improved integration of services, growing non-physician scopes of practice (with potential for improved interdisciplinary teamwork) and the need for continued improvements to mobile health, virtual care and funding models.
Additional Notes
- Choosing Wisely Canada aims to reduce unnecessary tests and treatments through education and partnerships.
- This initiative is led by the University of Toronto, Canadian Medical Association, and St. Michael's Hospital.
- Health Care Excellence Canada (HCE) is a new organization focusing on improving healthcare.
- Patient perspectives were combined with the perspectives of healthcare professionals, policy makers, industry representatives and other sources from the community.
- Collaboration is essential for innovation and best practice implementation.
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Description
Explore the challenges patients face navigating the healthcare system, particularly in emergency departments. This quiz covers critical feedback on privacy, support needs, and the growing complexities of caring for an aging population. Understand the importance of dignity and respect in patient interactions.
