Patient and Family Centered Care Insights
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Questions and Answers

What is a recurring theme described by patients regarding their health care experiences?

  • The ease of navigating the health care system
  • The discomfort due to low privacy in emergency settings (correct)
  • The level of comfort in care environments
  • The availability of advanced medical technology
  • What has contributed to the increased volume of visits to emergency departments?

  • Increased referrals from general practitioners
  • An overall aging population with complex needs (correct)
  • A rise in the number of walk-in clinics
  • A decrease in preventive care options available
  • What challenge do patients and families face when trying to access health care?

  • Accessing alternative medicine options
  • Finding affordable health insurance
  • Understanding medical jargon
  • Navigating the health care system (correct)
  • What was the outcome of increased visits to emergency departments in recent years?

    <p>A backlog across the health care system</p> Signup and view all the answers

    What do home care services currently need to address effectively?

    <p>An increasingly complex client base</p> Signup and view all the answers

    What has been noted as a stressor for caregivers in health care settings?

    <p>The need to stay with patients overnight</p> Signup and view all the answers

    Which of the following statements describes a possible consequence of inadequate care environments?

    <p>Increased hospitalizations due to lack of outpatient services</p> Signup and view all the answers

    What specific demographic is driving the need for additional health care support?

    <p>Elderly patients with complex health needs</p> Signup and view all the answers

    Who are the individuals represented on the committee?

    <p>Physicians</p> Signup and view all the answers

    What method was NOT mentioned as a means of gathering input from the public?

    <p>Social media polls</p> Signup and view all the answers

    What is one challenge that patients reported regarding access to healthcare?

    <p>Limited access to health records</p> Signup and view all the answers

    Which group expressed concerns about policy and managerial gridlock?

    <p>Decision-makers and administrators</p> Signup and view all the answers

    What issue did policy experts highlight regarding physician remuneration?

    <p>Clumsiness of the fee-for-service model</p> Signup and view all the answers

    Which organization did the Panel collaborate with to engage younger voices?

    <p>Students Commission of Canada</p> Signup and view all the answers

    Which group had concerns about the scaling of proven healthcare innovations?

    <p>Canadians at various healthcare levels</p> Signup and view all the answers

    Which term best describes the issue faced by patients regarding the scope of Medicare?

    <p>High out-of-pocket expenses</p> Signup and view all the answers

    What is one of the main goals of the group known as 'Patient Voice'?

    <p>To offer patient perspectives for advocacy work</p> Signup and view all the answers

    Which of the following best describes the aim of Choosing Wisely Canada?

    <p>To reduce unnecessary tests and treatments in health care</p> Signup and view all the answers

    What challenge exists in non-physician scopes of practice in Canada?

    <p>There is wide variation in practice in different regions</p> Signup and view all the answers

    What progress has Canada made in its health info-structure over the past decade?

    <p>It has made significant improvements but requires further growth</p> Signup and view all the answers

    What is a future goal for health service teams in Canada?

    <p>To promote stronger multi-disciplinary teams</p> Signup and view all the answers

    What does Choosing Wisely Canada partner with to create clinical recommendations?

    <p>Professional societies from clinical specialties</p> Signup and view all the answers

    What aspect of health care do entrepreneurs find more challenging in Canada?

    <p>Integrating services and budgets around patients</p> Signup and view all the answers

    What is a suggested area for further development in Canada’s health care system?

    <p>Enhancing mobile health and virtual care</p> Signup and view all the answers

    Study Notes

    Patient and Family Centered Care

    • Patients reported difficulties navigating the healthcare system, often ending up in emergency departments for care that could have been handled elsewhere, or avoided entirely.
    • Privacy concerns were frequently cited, particularly in emergency departments.
    • Emergency department visits increased by 11% over six years (to 5.9 million in 2017/18).
    • Many patients have complex needs, including rehabilitation, mental health, and addictions, requiring community support. The elderly population is showing greater need for home care.
    • The aging population's health care needs are complex and require more support, due to longer lifespans and decline in daily living activities.

    Data Gathering Process

    • Over 340 patients were consulted.
    • A recurring issue was the difficulty and discomfort of waiting in environments lacking adequate rest and privacy.
    • Feedback emphasized the importance of dignity and respect during personal interactions with healthcare providers.
    • The advisory panel gathered information from 180 stakeholders (providers) and around 260 members of the public.
    • Meetings included those who were unable to attend in person; online engagement was used.
    • Input was obtained from various sources including patients, policymakers, providers, researchers, industry leaders, and innovators.

    Challenges and Solutions

    • Patients reported barriers in accessing services, including difficulty accessing their own health records and feeling their advice was not considered.
    • Concerns were raised regarding the narrow scope of Medicare, leading to high out-of-pocket expenses.
    • Decision-makers cited policy and managerial gridlock, concerns about fee-for-service models, and a lack of integrated delivery subsystems.
    • Industry leaders and entrepreneurs voiced challenges in penetrating the Canadian healthcare market.
    • Identified positive attributes include improved integration of services, growing non-physician scopes of practice (with potential for improved interdisciplinary teamwork) and the need for continued improvements to mobile health, virtual care and funding models.

    Additional Notes

    • Choosing Wisely Canada aims to reduce unnecessary tests and treatments through education and partnerships.
    • This initiative is led by the University of Toronto, Canadian Medical Association, and St. Michael's Hospital.
    • Health Care Excellence Canada (HCE) is a new organization focusing on improving healthcare.
    • Patient perspectives were combined with the perspectives of healthcare professionals, policy makers, industry representatives and other sources from the community.
    • Collaboration is essential for innovation and best practice implementation.

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    Description

    Explore the challenges patients face navigating the healthcare system, particularly in emergency departments. This quiz covers critical feedback on privacy, support needs, and the growing complexities of caring for an aging population. Understand the importance of dignity and respect in patient interactions.

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