Healthcare System and Patient Care
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Questions and Answers

What is the primary goal of a well-functioning healthcare system?

  • To provide safe care
  • To provide efficient care
  • To provide equitable care (correct)
  • To provide patient-centred care

    • Which of the following increases access to healthcare?

  • Community health centers
  • Patient Protection Affordable Care Act
  • Mobile health units
  • All of the above (correct)

    • What is the primary purpose of HCAHPS surveys?

  • To assess healthcare quality
  • To monitor hospital operations
  • To evaluate patient satisfaction
  • To drive hospital funding (correct)

    • Which of the following is NOT a group of HCAHPS?

    <p>Medical education</p> Signup and view all the answers

    What is the primary goal of interprofessional healthcare teams?

    <p>To achieve quality patient care</p> Signup and view all the answers

    What is the role of a pharmacist in an interprofessional healthcare team?

    <p>To dispense medication</p> Signup and view all the answers

    What is the main goal of IPEC?

    <p>Improving the health of populations</p> Signup and view all the answers

    What is a key component of effective teamwork in healthcare?

    <p>Clear roles and responsibilities</p> Signup and view all the answers

    What is the purpose of safety huddles in healthcare?

    <p>To identify and address safety concerns</p> Signup and view all the answers

    What is the primary goal of community-based nurses?

    <p>To coordinate community resources needed by patients</p> Signup and view all the answers

    What is the purpose of the ISBARQ framework in healthcare?

    <p>To provide a structured approach to handoff reports</p> Signup and view all the answers

    What is the primary goal of preventing mistakes in surgery?

    <p>To improve patient safety</p> Signup and view all the answers

    What is the primary purpose of Flatten Hierarchy in Healthcare teams?

    <p>To allow the best person to do the job</p> Signup and view all the answers

    Which of the following is a component of effective teams in healthcare?

    <p>Clear roles and Effective Leadership</p> Signup and view all the answers

    What is the primary purpose of IPEC in healthcare?

    <p>Promoting interprofessional education and practice</p> Signup and view all the answers

    What is the primary goal of community-based nurses in healthcare?

    <p>To coordinate community resources needed by patients</p> Signup and view all the answers

    What is the primary purpose of the ISBARQ framework in healthcare?

    <p>To improve patient handovers</p> Signup and view all the answers

    Which of the following is a strategy to prevent mistakes in surgery?

    <p>All of the above</p> Signup and view all the answers

    What is a characteristic of patient-centred care?

    <p>Providing care that is respectful of and responsive to individual patient preferences</p> Signup and view all the answers

    Which of the following is a key aspect of effective care?

    <p>Effectiveness of care</p> Signup and view all the answers

    What is a responsibility of a physician assistant in an interprofessional healthcare team?

    <p>Examining and suturing patients</p> Signup and view all the answers

    Which healthcare professional is responsible for teaching patients activities to promote self-care in daily activities?

    <p>Occupational therapist</p> Signup and view all the answers

    What is a key component of closed-loop communication in healthcare?

    <p>Confirming understanding and clarifying information</p> Signup and view all the answers

    What is the primary focus of a registered nurse in an interprofessional healthcare team?

    <p>Supervising and coordinating care</p> Signup and view all the answers

    Which of the following is a key aspect of a well-functioning healthcare system?

    <p>Patient-centred care</p> Signup and view all the answers

    What is the purpose of HCAHPS surveys in healthcare?

    <p>To improve hospital funding</p> Signup and view all the answers

    Which healthcare professional is responsible for restoring function to prevent further disability?

    <p>Physical therapist</p> Signup and view all the answers

    What is the primary goal of interprofessional healthcare teams in terms of patient care?

    <p>To achieve quality patient care</p> Signup and view all the answers

    What is the role of a social worker in an interprofessional healthcare team?

    <p>To assist patients and families with social and emotional factors</p> Signup and view all the answers

    What is a key aspect of effective leadership in healthcare?

    <p>Closed-loop communication</p> Signup and view all the answers

    What is the primary focus of community-based nurses?

    <p>Coordinating community resources</p> Signup and view all the answers

    What is the purpose of the Daily Goals Worksheet?

    <p>To facilitate communication among healthcare teams</p> Signup and view all the answers

    What is the primary goal of handoffs in healthcare?

    <p>To enhance communication among healthcare teams</p> Signup and view all the answers

    What is the purpose of the CUS protocol?

    <p>To identify concerns, uncomfortable situations, and unsafe practices</p> Signup and view all the answers

    What is the primary goal of preventing readmissions in healthcare?

    <p>To reduce healthcare costs</p> Signup and view all the answers

    What is the purpose of verifying patient information and procedure in surgery?

    <p>To ensure patient safety</p> Signup and view all the answers

    What is a key aspect of a healthcare system that is considered equitable?

    <p>Providing equal access to healthcare regardless of a patient's socio-economic status</p> Signup and view all the answers

    Which of the following groups is NOT a component of HCAHPS surveys?

    <p>Efficiency of care</p> Signup and view all the answers

    What is the primary role of a physical therapist in an interprofessional healthcare team?

    <p>Restoring function to prevent further disability</p> Signup and view all the answers

    What is the primary goal of improving access to cost-effective care?

    <p>Improving patient outcomes through preventative care</p> Signup and view all the answers

    What is a key component of effective leadership in healthcare?

    <p>Open communication and mutual respect</p> Signup and view all the answers

    What is the primary role of a speech therapist in an interprofessional healthcare team?

    <p>Relearning to speak after a traumatic event</p> Signup and view all the answers

    What is the primary focus of IPEC?

    <p>Enhancing interprofessional education</p> Signup and view all the answers

    What is the purpose of safety huddles in healthcare?

    <p>To enhance team communication and collaboration</p> Signup and view all the answers

    What is a key aspect of effective teamwork in healthcare?

    <p>Clear roles and responsibilities</p> Signup and view all the answers

    What is the primary goal of preventing mistakes in surgery?

    <p>To ensure correct patient and procedure verification</p> Signup and view all the answers

    What is the purpose of the ISBARQ framework in healthcare?

    <p>To facilitate handoffs and transitions</p> Signup and view all the answers

    What is a key aspect of patient-centered care?

    <p>All of the above</p> Signup and view all the answers

    Study Notes

    Characteristics of a Well-Functioning Healthcare System

    • Safe care: prioritizing patient safety and minimizing harm
    • Effective care: providing high-quality care that meets patient needs
    • Efficient care: managing resources and reducing waste
    • Patient-centered care: prioritizing patient needs and preferences
    • Timely care: providing care in a timely and efficient manner
    • Equitable care: providing equal access to care for all patients

    Increase Access to Healthcare

    • Patient Protection and Affordable Care Act (ACA)
    • Health insurance marketplaces
    • Community centers
    • Mobile units

    HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems)

    • Surveys driving hospital funding
    • 7 groups of measures:
      • Mortality
      • Safety of care
      • Readmission
      • Patient experience
      • Effectiveness of care
      • Timeliness of care
      • Efficient use of medical imaging

    Improving Access to Cost-Effective Care

    • Preventive care
    • Mobile health

    Interprofessional Healthcare Team

    • Fostering open communication
    • Mutual respect
    • Shared decision-making
    • Patient care
    • Demonstrating awareness of personal strengths and limitations
    • Initiating plans for self-development

    Effective Leadership

    • Closed-loop communication

    Interprofessional Healthcare Team Members

    • Physician: diagnosis of illness
    • Registered nurse: supervising and coordinating care
    • Physician assistant: supervision under physician, examination, and suturing
    • Physical therapist: restoring function to prevent further disability
    • Occupational therapist: teaching activities to promote self-care in daily activities
    • Speech therapist: relearning to speak
    • Social worker: supporting patients and families with social and emotional factors affecting behavior
    • Pharmacist: dispensing medication
    • Respiratory therapist: improving pulmonary function
    • Dietitian: managing plans for dietary needs
    • Chaplain: addressing spiritual needs of patients
    • Assistive personnel: providing direct care to patients

    Flattened Hierarchy

    • Best person to do the job

    Components of an Effective Team

    • Communication
    • Clear roles
    • Safe and effective care
    • Accountability
    • Complementary skills
    • Effective leadership

    IPEC Goals

    • Improving expense of care
    • Improving health of populations
    • Reducing capita
    • Implementing the Patient Protection and Affordable Care Act

    IPEC Components

    • Values and ethics
    • Roles and responsibilities
    • Communication
    • Teams and teamwork

    Making Interprofessional Collaboration Easier

    • Safety huddles
    • Patient rounds
    • Safet rounds
    • Daily goals worksheet
    • Discharge plan
    • Family meeting
    • Shared training

    Main Issues Leading to Increased Healthcare Costs

    • Uninsured patients
    • Access to healthcare
    • Shortage of providers
    • Quality and safety
    • Readmissions

    Best Practice Standards for Handoff Reports

    • Closed-loop communication
    • Taking time needed for report
    • Bedside report

    Community-Based Nurses

    • Coordinating community resources needed by patients
    • Knowledge of community resources

    Communication Failure

    • Lack of teamwork and respect

    Successful Handoffs

    • Organization priority and performance inspection

    Effective Nurse-Patient Relationships

    • Flexible
    • Clear
    • Concise
    • Truthful
    • Listening intently
    • Culturally appropriate
    • Silence
    • Touch
    • Humor

    Reportable Events

    • Near misses
    • Errors
    • Failure to administer medication to patients

    Types of Reports

    • Occurrence reports (incident reports)
    • Sentinel events (unexpected occurrence involving death or severe physical or psychological injury)

    Reports Confidentiality

    • Confidential and non-punitive

    ISBARQ

    • Identify self
    • Situation
    • Background
    • Assessment
    • Recommendation
    • Questions

    CUS

    • Concerned
    • Uncomfortable
    • UnSafe

    Patient Identification

    • Correct identification by name and date of birth

    Improving Staff Communication

    • Getting important documents to the right people on time

    Medication Safety

    • Labeling medication
    • Taking extra care with patients on blood thinners
    • Recording and passing on information about a patient's medications

    Alarm Safety

    • Responding to alarms and call bells on time

    Infection Prevention

    • Following hand cleaning protocol

    Pt Safety Risk

    • Identifying and reducing the risk of suicide

    Improving Healthcare Equity

    • Identifying disparities in the patient population
    • Written plans to improve healthcare equity

    Preventing Mistakes in Surgery

    • Verifying patient and procedure
    • Marking correct place on patient's body
    • Pausing and verifying before surgery

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    Description

    Test your knowledge of the healthcare system, including patient-centred care, access to healthcare, and hospital funding. Learn about the elements of a well-functioning healthcare system and the importance of patient experience.

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