Ownership and Risks in Supply Chain
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Questions and Answers

Which component of physical distribution involves the process of moving customer orders through multiple channels?

  • Order processing (correct)
  • Material Handling
  • Warehousing
  • Inventory Control

    • What are some sub-functions of order processing according to Dr. Manjari?

  • Dues collection (correct)
  • Quality control
  • Stocking
  • Dispatching

    • What is the primary concern of the business in relation to order processing?

  • Improving transportation efficiency
  • Achieving customer service goals (correct)
  • Optimizing material handling
  • Reducing warehouse costs

    • What is the main objective of having suitable inventory policies in physical distribution?

    <p>Reducing total cost of physical distribution</p> Signup and view all the answers

    What is the potential consequence of not having enough inventories on hand in physical distribution?

    <p>Decreased customer satisfaction</p> Signup and view all the answers

    Which component of physical distribution involves the trade-off between excess inventory costs and not satisfying customer demand?

    <p>Inventory Control</p> Signup and view all the answers

    What is one way companies assist their channel partners in rationalizing transaction processes?

    <p>By providing expert advice to enhance operations</p> Signup and view all the answers

    Which factor influences the service level provided by companies to their channel partners?

    <p>Nature of the industry</p> Signup and view all the answers

    What is the significance of 'desired lot size' in service outputs according to Dr. Manjari?

    <p>Determines the number of units a typical customer can purchase at once</p> Signup and view all the answers

    Customers increasingly prefer faster delivery channels due to which service output?

    <p>Waiting and delivery time</p> Signup and view all the answers

    Why do companies need to identify service outputs for each segment of target buyers?

    <p>To optimize distribution strategy for each major segment</p> Signup and view all the answers

    According to Dr. Manjari, what decides the service level provided by companies?

    <p>Affordability and matching competition</p> Signup and view all the answers

    What is the task called when goods are kept collected in stock to supply them at the right time and place to customers?

    <p>Inventory management</p> Signup and view all the answers

    What does Economic Order Quantity (EOQ) focus on?

    <p>Minimizing total expense in ordering goods</p> Signup and view all the answers

    Why is having both short stock and large stock dangerous for a company?

    <p>Short stock leads to unfulfilled demand while large stock increases holding costs</p> Signup and view all the answers

    What is the purpose of Safety Stock in inventory management?

    <p>To ensure no shortage of goods at any time</p> Signup and view all the answers

    In ABC analysis of inventory management, which group includes costly goods?

    <p>A class</p> Signup and view all the answers

    'Just in Time' (JIT) method of inventory control focuses on what principle?

    <p>Receiving very small amounts of goods at the right time</p> Signup and view all the answers

    In the context of distribution channel transaction flows, what is the role of channel members in negotiation?

    <p>Supporting the overall competitiveness of the channel system</p> Signup and view all the answers

    How have channel members expanded their order management capabilities with the advancement of technology?

    <p>By enabling customers to place orders through personal computers, tablets, and mobile devices</p> Signup and view all the answers

    What is the function of financial management software mentioned in the text in relation to payment flow?

    <p>Facilitating channel payment flows</p> Signup and view all the answers

    How have many companies streamlined the transaction functions involved in channel stock replenishment?

    <p>By implementing point-of-sale (POS) systems</p> Signup and view all the answers

    Which entity is often involved in facilitating channel payment flows according to the text?

    <p>Banks and other financial institutions</p> Signup and view all the answers

    How do channel members contribute to the ordering flow in the supply chain?

    <p>By placing customer and channel replenishment orders</p> Signup and view all the answers

    What is the primary difference between merchant wholesalers and consignment selling?

    <p>Merchant wholesalers take ownership and possession of inventory, while consignment sellers only take possession.</p> Signup and view all the answers

    What are some risks associated with companies in the supply chain taking ownership of goods?

    <p>Potential loss due to shifts in demand and carrying costs.</p> Signup and view all the answers

    How can channel members mitigate risks associated with holding excess inventory in the supply chain?

    <p>Centralizing warehousing of slow-selling inventory.</p> Signup and view all the answers

    What is involved in the transfer of ownership of goods between businesses in the supply chain?

    <p>Negotiating price and other sales terms.</p> Signup and view all the answers

    Which strategy aims to reduce the number and quantities of SKUs in the supply channel?

    <p>Reducing excess pools of inventory in the supply channel.</p> Signup and view all the answers

    What is a key role that channel members take on regarding product satisfaction?

    <p>Guaranteeing satisfaction and accepting returns for full credit.</p> Signup and view all the answers

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