Ownership and Risks in Supply Chain
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Questions and Answers

Which component of physical distribution involves the process of moving customer orders through multiple channels?

  • Order processing (correct)
  • Material Handling
  • Warehousing
  • Inventory Control

What are some sub-functions of order processing according to Dr. Manjari?

  • Dues collection (correct)
  • Quality control
  • Stocking
  • Dispatching

What is the primary concern of the business in relation to order processing?

  • Improving transportation efficiency
  • Achieving customer service goals (correct)
  • Optimizing material handling
  • Reducing warehouse costs

What is the main objective of having suitable inventory policies in physical distribution?

<p>Reducing total cost of physical distribution (D)</p> Signup and view all the answers

What is the potential consequence of not having enough inventories on hand in physical distribution?

<p>Decreased customer satisfaction (B)</p> Signup and view all the answers

Which component of physical distribution involves the trade-off between excess inventory costs and not satisfying customer demand?

<p>Inventory Control (D)</p> Signup and view all the answers

What is one way companies assist their channel partners in rationalizing transaction processes?

<p>By providing expert advice to enhance operations (B)</p> Signup and view all the answers

Which factor influences the service level provided by companies to their channel partners?

<p>Nature of the industry (A)</p> Signup and view all the answers

What is the significance of 'desired lot size' in service outputs according to Dr. Manjari?

<p>Determines the number of units a typical customer can purchase at once (D)</p> Signup and view all the answers

Customers increasingly prefer faster delivery channels due to which service output?

<p>Waiting and delivery time (D)</p> Signup and view all the answers

Why do companies need to identify service outputs for each segment of target buyers?

<p>To optimize distribution strategy for each major segment (C)</p> Signup and view all the answers

According to Dr. Manjari, what decides the service level provided by companies?

<p>Affordability and matching competition (A)</p> Signup and view all the answers

What is the task called when goods are kept collected in stock to supply them at the right time and place to customers?

<p>Inventory management (D)</p> Signup and view all the answers

What does Economic Order Quantity (EOQ) focus on?

<p>Minimizing total expense in ordering goods (B)</p> Signup and view all the answers

Why is having both short stock and large stock dangerous for a company?

<p>Short stock leads to unfulfilled demand while large stock increases holding costs (A)</p> Signup and view all the answers

What is the purpose of Safety Stock in inventory management?

<p>To ensure no shortage of goods at any time (A)</p> Signup and view all the answers

In ABC analysis of inventory management, which group includes costly goods?

<p>A class (B)</p> Signup and view all the answers

'Just in Time' (JIT) method of inventory control focuses on what principle?

<p>Receiving very small amounts of goods at the right time (C)</p> Signup and view all the answers

In the context of distribution channel transaction flows, what is the role of channel members in negotiation?

<p>Supporting the overall competitiveness of the channel system (C)</p> Signup and view all the answers

How have channel members expanded their order management capabilities with the advancement of technology?

<p>By enabling customers to place orders through personal computers, tablets, and mobile devices (D)</p> Signup and view all the answers

What is the function of financial management software mentioned in the text in relation to payment flow?

<p>Facilitating channel payment flows (C)</p> Signup and view all the answers

How have many companies streamlined the transaction functions involved in channel stock replenishment?

<p>By implementing point-of-sale (POS) systems (D)</p> Signup and view all the answers

Which entity is often involved in facilitating channel payment flows according to the text?

<p>Banks and other financial institutions (B)</p> Signup and view all the answers

How do channel members contribute to the ordering flow in the supply chain?

<p>By placing customer and channel replenishment orders (C)</p> Signup and view all the answers

What is the primary difference between merchant wholesalers and consignment selling?

<p>Merchant wholesalers take ownership and possession of inventory, while consignment sellers only take possession. (B)</p> Signup and view all the answers

What are some risks associated with companies in the supply chain taking ownership of goods?

<p>Potential loss due to shifts in demand and carrying costs. (A)</p> Signup and view all the answers

How can channel members mitigate risks associated with holding excess inventory in the supply chain?

<p>Centralizing warehousing of slow-selling inventory. (D)</p> Signup and view all the answers

What is involved in the transfer of ownership of goods between businesses in the supply chain?

<p>Negotiating price and other sales terms. (B)</p> Signup and view all the answers

Which strategy aims to reduce the number and quantities of SKUs in the supply channel?

<p>Reducing excess pools of inventory in the supply channel. (D)</p> Signup and view all the answers

What is a key role that channel members take on regarding product satisfaction?

<p>Guaranteeing satisfaction and accepting returns for full credit. (B)</p> Signup and view all the answers

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