10 Questions
What can be a consequence of over-confession in groups that are used to being seen as agents of good?
Panic leading to bad decision-making
Why does the text recommend that therapeutic discussion should be left to a private setting?
It can result in universally negative consequences
What is a potential problem caused by panic during a crisis, according to the text?
Unproductive decisions complicating the crisis
How does panic during a crisis affect internal and external communications?
It causes confusion about what happened and the company's response
What is a manifestation of panic during a crisis, as per the text?
Desire of many people to become instant crisis managers
Why does panic during a crisis lead to problems when too many people focus on dealing with the crisis?
It results in conflicting approaches and actions
What can result from panic during a crisis, according to the text?
Escalation of the crisis
How do groups accustomed to being seen as agents of good typically react to criticism, as mentioned in the text?
They take criticism as an opportunity for public, therapeutic discussion
What is a potential consequence of over-confession in groups accustomed to being seen as agents of good?
Paralysis and halt in work productivity
Why are therapeutic discussions recommended to be left to a private setting?
They tend to have universally negative consequences
Test your knowledge about the manifestation of over-confession in groups, particularly in religious organizations, charitable groups, hospitals, and partnerships. Explore how these groups may respond to criticism and engage in public discussion.
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