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Over-Confession in Groups Quiz

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Questions and Answers

What can be a consequence of over-confession in groups that are used to being seen as agents of good?

Panic leading to bad decision-making (correct)

Increased productivity and clear communications

Therapeutic discussion with positive outcomes

Improved public perception

Why does the text recommend that therapeutic discussion should be left to a private setting?

It promotes better team communication

It can lead to improved public image

It can result in universally negative consequences (correct)

It encourages proactive crisis management

What is a potential problem caused by panic during a crisis, according to the text?

Unproductive decisions complicating the crisis (correct)

Clear and effective communications

Increased job satisfaction

Efficient crisis management

How does panic during a crisis affect internal and external communications?

It causes confusion about what happened and the company's response Signup and view all the answers

What is a manifestation of panic during a crisis, as per the text?

Desire of many people to become instant crisis managers Signup and view all the answers

Why does panic during a crisis lead to problems when too many people focus on dealing with the crisis?

It results in conflicting approaches and actions Signup and view all the answers

What can result from panic during a crisis, according to the text?

Escalation of the crisis Signup and view all the answers

How do groups accustomed to being seen as agents of good typically react to criticism, as mentioned in the text?

They take criticism as an opportunity for public, therapeutic discussion Signup and view all the answers

What is a potential consequence of over-confession in groups accustomed to being seen as agents of good?

Paralysis and halt in work productivity Signup and view all the answers

Why are therapeutic discussions recommended to be left to a private setting?

They tend to have universally negative consequences Signup and view all the answers