Over-Confession in Groups Quiz
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Questions and Answers

What can be a consequence of over-confession in groups that are used to being seen as agents of good?

  • Panic leading to bad decision-making (correct)
  • Increased productivity and clear communications
  • Therapeutic discussion with positive outcomes
  • Improved public perception

Why does the text recommend that therapeutic discussion should be left to a private setting?

  • It promotes better team communication
  • It can lead to improved public image
  • It can result in universally negative consequences (correct)
  • It encourages proactive crisis management

What is a potential problem caused by panic during a crisis, according to the text?

  • Unproductive decisions complicating the crisis (correct)
  • Clear and effective communications
  • Increased job satisfaction
  • Efficient crisis management

How does panic during a crisis affect internal and external communications?

<p>It causes confusion about what happened and the company's response (B)</p> Signup and view all the answers

What is a manifestation of panic during a crisis, as per the text?

<p>Desire of many people to become instant crisis managers (A)</p> Signup and view all the answers

Why does panic during a crisis lead to problems when too many people focus on dealing with the crisis?

<p>It results in conflicting approaches and actions (C)</p> Signup and view all the answers

What can result from panic during a crisis, according to the text?

<p>Escalation of the crisis (C)</p> Signup and view all the answers

How do groups accustomed to being seen as agents of good typically react to criticism, as mentioned in the text?

<p>They take criticism as an opportunity for public, therapeutic discussion (D)</p> Signup and view all the answers

What is a potential consequence of over-confession in groups accustomed to being seen as agents of good?

<p>Paralysis and halt in work productivity (B)</p> Signup and view all the answers

Why are therapeutic discussions recommended to be left to a private setting?

<p>They tend to have universally negative consequences (B)</p> Signup and view all the answers

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