Organizational Structure Overview
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Questions and Answers

Which characteristic is NOT typically associated with organic organizational designs?

  • Cross-hierarchical teams
  • Decentralization
  • Low formalization
  • Centralized authority (correct)

A functional organizational structure is primarily defined by which of the following?

  • Group of self-contained divisions
  • Highly specialized occupational groupings (correct)
  • Wide spans of control and little formalization
  • Task-oriented, cross-functional teams

In a virtual organization, what is the role of core employees?

  • Oversee all outsourced functions directly
  • Manage relationships with external vendors (correct)
  • Perform all operational tasks independently
  • Execute all tasks internally without any outsourcing

Which of the following organizational designs often employs a project manager to oversee staffing from various functions?

<p>Matrix structure (C)</p> Signup and view all the answers

What key feature differentiates a simple organizational structure from a divisional structure?

<p>Low departmentalization (C)</p> Signup and view all the answers

What risk is associated with overspecialization in work activities?

<p>Higher turnover (C)</p> Signup and view all the answers

Which type of departmentalization groups jobs based on geographic location?

<p>Geographical (B)</p> Signup and view all the answers

What is the principle of unity of command in organizational structure?

<p>Each employee should report to only one manager (B)</p> Signup and view all the answers

In which type of organization is decision-making primarily concentrated at the upper levels?

<p>Mechanistic organization (B)</p> Signup and view all the answers

Which element of organizational structure involves standards and explicit procedures governing job roles?

<p>Formalization (D)</p> Signup and view all the answers

Which characteristic is NOT typical of a mechanistic organizational structure?

<p>Flexible job roles (A)</p> Signup and view all the answers

What does the span of control in an organization refer to?

<p>The number of employees a manager can effectively supervise (D)</p> Signup and view all the answers

Which statement best describes decentralization in an organizational context?

<p>Decision-making is shared with lower-level employees (B)</p> Signup and view all the answers

Flashcards

Functional Structure

An organizational structure that groups workers based on their specialized skills, like marketing, finance, or production.

Virtual Organization

An organization with a small permanent staff who outsource major business functions, creating a network of external partners.

Organic Organization

An organization that has a flexible design, using cross-functional and cross-hierarchical teams, free information flow, wide spans of control, decentralization, and low formalization.

Divisional Structure

An organization that creates 'mini-companies' within itself, each focusing on a specific product, customer, or region.

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Matrix Structure

An organizational design bringing together specialists from different departments to work on projects, creating a 'matrix' of relationships reporting to both functional managers and project leaders.

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Organizational structure

The formal arrangement of jobs within an organization.

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Work specialization

Dividing work activities into separate job tasks, increasing efficiency but potentially leading to boredom or specialization.

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Departmentalization

The basis for grouping jobs in a way that makes sense for the organization's goals.

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Chain of command

The line of authority within an organization, clarifying who reports to whom.

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Span of control

The number of employees a manager can effectively supervise.

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Centralization

Decision-making power concentrated at the upper levels of an organization.

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Decentralization

Decision-making power shared throughout different levels of the organization.

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Formalization

The degree to which jobs are standardized and behavior is guided by rules and procedures.

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Study Notes

Organizational Structure

  • Organizational structure is the formal arrangement of jobs within an organization.
  • Organizational chart visually represents the organization's structure.

Key Elements of Organizational Structure

  • Work Specialization (Division of Labor): Dividing work into separate tasks. Overspecialization can lead to negative outcomes like boredom, fatigue, and higher turnover.
  • Departmentalization: Grouping jobs to coordinate work. Methods include functional, geographical, product, process, and customer departmentalization.
  • Chain of Command: A line of authority from top to bottom.
    • Authority: The right to direct others.
    • Responsibility: The obligation to perform assigned duties.
    • Unity of Command: Each employee reports to only one manager.
  • Span of Control: Number of employees a manager effectively manages. Affects organizational levels and number of managers.
  • Centralization: Degree of decision-making concentration at the top. Higher centralization means top managers make more decisions with little input from lower levels.
  • Decentralization: Degree of decision-making input and authority given to lower-level employees.
  • Formalization: Degree to which jobs are standardized and employee behavior is guided by rules and procedures. High formalization means explicit job descriptions, rules, and procedures with limited employee discretion.

Mechanistic vs. Organic Organizations

  • Mechanistic Organizations: Rigid and tightly controlled.

    • High specialization
    • Rigid departmentalization
    • Clear chain of command
    • Narrow span of control
    • Centralization
    • High formalization
    • Effective for efficiency, consistency, and quality.
  • Organic Organizations: Highly adaptive and flexible.

    • Cross-functional teams
    • Cross-hierarchical teams
    • Free flow of information
    • Wide spans of control
    • Decentralization
    • Low formalization

Types of Organizational Designs

  • Simple Structure: Low departmentalization, wide spans of control, centralized authority, little formalization (common in entrepreneurial ventures).
  • Functional Structure: Groups similar or related occupational specialties together.
  • Divisional Structure: Separate, semi-autonomous units or divisions.
  • Matrix Structure: Assigns specialists from different functional departments to work on projects led by a project manager.
  • Virtual Organization (Network or Modular): Small core of full-time employees who outsource major business functions.

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Description

This quiz covers the key elements of organizational structure, including work specialization, departmentalization, chain of command, and span of control. Understand how these components interact to shape an organization and the importance of effective organizational design.

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