Organizational Structure and Knowledge Management

<p>They are more dynamic and able to share knowledge</p> Signup and view all the answers

<p>The design of a product itself</p> Signup and view all the answers

<p>Considering flexible policies and routines</p> Signup and view all the answers

<p>Being difficult to express and write down</p> Signup and view all the answers

<p>To enhance and manage innovation</p> Signup and view all the answers

<p>Collaboration and working in teams</p> Signup and view all the answers

<p>By providing an opportunity for shared conversations among members</p> Signup and view all the answers

<p>Presenting work through video recordings or demonstrations</p> Signup and view all the answers

<p>To present important information and facilitate knowledge transfer</p> Signup and view all the answers

<p>To enable others to benefit from experiences in which they did not participate</p> Signup and view all the answers

<p>It depends on a deep mentoring approach to transfer all details</p> Signup and view all the answers

<p>To explain their general experience and challenges</p> Signup and view all the answers

<p>It provides a comprehensive platform for recording and retrieving information</p> Signup and view all the answers

<p>It is not easily codifiable and thus difficult to transfer</p> Signup and view all the answers

<p>Identifying and codifying existing knowledge</p> Signup and view all the answers

<p>It is distinctive and cannot be easily replicated</p> Signup and view all the answers

<p>In people</p> Signup and view all the answers

<p>Enhancing internal knowledge</p> Signup and view all the answers

<p>To improve the innovation process</p> Signup and view all the answers

<p>Improving the innovation process</p> Signup and view all the answers

<p>Tacit knowledge</p> Signup and view all the answers

<p>To improve competitiveness</p> Signup and view all the answers

<p>Knowledge sharing across the organization</p> Signup and view all the answers

<p>Making learning an integral part of the overall strategy</p> Signup and view all the answers

<p>Improved competitiveness</p> Signup and view all the answers

<p>Listening and discussing</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>False</p> Signup and view all the answers

<p>Interaction with external sources can produce effective information, such as from customers, suppliers, complementors, and competitors.</p> Signup and view all the answers

<p>Smaller firms are more dynamic and able to share knowledge, whereas large firms with many departments face big challenges in sharing knowledge due to strict policies</p> Signup and view all the answers

<p>Social media and internet can facilitate knowledge sharing by encouraging interaction, communication, and knowledge sharing.</p> Signup and view all the answers

<p>Explicit knowledge is knowledge that can be codified, expressed in numerical, textual, or graphical terms, and is therefore more easily communicated.</p> Signup and view all the answers

<p>Social interaction is important for knowledge sharing because it encourages learning and knowledge sharing among employees.</p> Signup and view all the answers

<p>Protecting new knowledge through patents allows the organization to maintain intellectual property for a long time.</p> Signup and view all the answers

<p>The primary challenge is that tacit knowledge is complicated and hard to write down, making it critical to transfer it across the organization effectively to prevent slow development processes.</p> Signup and view all the answers

<p>Presenting one's work enables the transfer of tacit knowledge by showing others how to perform a task, and an example of this strategy is a surgeon using video during surgery to show operations to medical students.</p> Signup and view all the answers

<p>Storytelling is significant in tacit knowledge management as it enables the sharing of important information through open discussion, and it can facilitate knowledge transfer by providing a context for understanding and learning.</p> Signup and view all the answers

<p>Collaboration is an effective strategy for transferring tacit knowledge because it enables the sharing of experiences and expertise among team members, and an example of how it can be implemented is through working in teams.</p> Signup and view all the answers

<p>Social networks are significant in facilitating the transfer of tacit knowledge because they provide opportunities for online interaction and learning, and they can be used to support knowledge management by enabling the sharing of experiences and expertise among members.</p> Signup and view all the answers

<p>The primary advantage of using tacit knowledge in driving innovation is that it provides a source of novel and creative ideas, and it can be leveraged to support organizational learning by providing opportunities for individuals to share and transfer their knowledge and expertise.</p> Signup and view all the answers

<p>Recording lessons learned from specific processes allows others to benefit from experiences in which they did not participate, and it can be done by recording interview sessions at the end of a project to define the key challenges and the best lessons learned.</p> Signup and view all the answers

<p>The guided experience approach facilitates the transfer of tacit knowledge through a deep mentoring approach, where experts demonstrate and explain the steps involved in a process, and its primary characteristic is that it depends on close supervision and guidance.</p> Signup and view all the answers

<p>The main challenge in managing tacit knowledge is that it is difficult to capture and codify, and it can be addressed through the use of special software that can contain and retrieve information, such as recording and storing interview sessions or guided experience sessions.</p> Signup and view all the answers

<p>Recording interviews with senior members contributes to knowledge management by capturing their general experience and challenges, and the primary purpose of this approach is to provide a knowledge management system that can be accessed by everyone.</p> Signup and view all the answers

<p>Using a combination of strategies, such as tracking lessons learned, guided experience, and recording interviews, helps to manage tacit knowledge by providing a comprehensive approach to capturing and sharing knowledge, and it facilitates the transfer of knowledge across the organization by making it more accessible and retrievable.</p> Signup and view all the answers

<p>Firms face challenges in managing each step of knowledge development, including recording all communication activities, identifying and codifying existing knowledge, generating and acquiring new knowledge, storing and retrieving knowledge, sharing and distributing knowledge, and utilizing and embedding knowledge. These challenges can be overcome by effectively using previous strategies.</p> Signup and view all the answers

<p>Core competencies refer to the capabilities, knowledge, skills, and experiences that establish a firm's major strength. They differ from physical assets in that they reside in people, not in physical assets, and are distinctive, making them difficult to replicate.</p> Signup and view all the answers

<p>Firms need to enhance internal knowledge to sustain unique core competencies, especially in industries where technological innovation is important, as it enables them to maintain their competitive advantage.</p> Signup and view all the answers

<p>Utilizing and embedding knowledge in products or services is crucial for innovation, as it enables firms to create new or improved products or services that meet customer needs.</p> Signup and view all the answers

<p>Effective knowledge management enables firms to generate innovative ideas and stay competitive by facilitating the identification, acquisition, and utilization of knowledge.</p> Signup and view all the answers

<p>Aligning organizational learning strategy with business strategy is crucial, as it enables firms to focus their learning efforts on achieving their business objectives, leading to improved competitiveness.</p> Signup and view all the answers

<p>Making organizational learning an integral part of the company's overall strategy, achieved by aligning it with the business strategy and integrating it into the corporate culture</p> Signup and view all the answers

<p>Knowledge sharing across the organization facilitates defining optimal solutions in short time</p> Signup and view all the answers

<p>A solid organizational learning strategy helps a company improve its competitiveness, productivity, and profitability through learning</p> Signup and view all the answers

<p>Knowledge is the most important factor in generating new ideas</p> Signup and view all the answers

<p>Tacit knowledge is hard to transfer across individuals, and critical to generate innovative ideas</p> Signup and view all the answers

<p>It brings the company closer to reaching its organizational goals</p> Signup and view all the answers

<p>Organizational structure significantly impacts knowledge sharing, and firms can encourage interaction, communication, and knowledge sharing by adopting flexible policies and routines, exploring social media and the internet, attending conferences and exhibitions, and encouraging internal and external interaction.</p> Signup and view all the answers

<p>Explicit knowledge is codified, expressed in numerical, textual or graphical terms, and easily communicated, whereas tacit knowledge is not easily codified and is acquired through experience and social interaction.</p> Signup and view all the answers

<p>Firms can facilitate the transfer of tacit knowledge through social interaction, storytelling, and guided experience, which enables the organization to retain and utilize the knowledge and expertise of its employees.</p> Signup and view all the answers

<p>Protecting new knowledge through patents is essential for intellectual property protection, and such protection can last for a long time, allowing the organization to retain a competitive advantage.</p> Signup and view all the answers

<p>Firms can leverage external sources of knowledge through interaction with customers, suppliers, complementors, and competitors, which enables them to access new information, improve innovation, and enhance competitiveness.</p> Signup and view all the answers

<p>Integrating organizational learning into corporate culture enables firms to align their learning strategy with their business strategy, leading to improved innovation, productivity, and competitiveness.</p> Signup and view all the answers

<p>The main challenge is that tacit knowledge is difficult to express and write down, which makes it very critical. If not transferred effectively, the development process will be slow.</p> Signup and view all the answers

<p>Collaboration and interaction through social networks provide an opportunity to learn through shared conversations among members, especially if they are located in different departments or countries.</p> Signup and view all the answers

<p>Presenting one's work is a strategy that enables transferring tacit knowledge. For example, a surgeon using video during surgery to show operations for medical students.</p> Signup and view all the answers

<p>Storytelling is an effective strategy for transferring tacit knowledge because it can take the form of open discussion and present many important information.</p> Signup and view all the answers

<p>Most promising innovations come from tacit knowledge, and firms need to find ways to enhance and manage it to gain a competitive advantage.</p> Signup and view all the answers

<p>Tacit knowledge management is crucial for firms because it enables the transfer of critical knowledge across the organization, which is essential for growth and development.</p> Signup and view all the answers

<p>By using previous strategy effectively</p> Signup and view all the answers

<p>Enhancing internal knowledge</p> Signup and view all the answers

<p>In people, not in physical assets</p> Signup and view all the answers

<p>To create innovative products or services</p> Signup and view all the answers

<p>Integrating organizational learning into corporate culture</p> Signup and view all the answers

<p>Sharing and distributing knowledge across the organization</p> Signup and view all the answers

<p>The source of power; a good reward system should be implemented to encourage knowledge sharing.</p> Signup and view all the answers

<p>It is the process of creating, holding, and transferring knowledge within an organization; the whole is more than the sum of the parts, emphasizing the importance of organizational learning.</p> Signup and view all the answers

<p>It is a key factor in developing popular product features; innovativeness is a core competency that enables organizations to develop new and unique products.</p> Signup and view all the answers

<p>It is an effective factor in the innovation process; organizational learning enables the creation of new knowledge, which is essential for innovation.</p> Signup and view all the answers

<p>Core competencies are unique skills that enable organizations to sustain a competitive advantage; they are difficult to replicate and provide a unique value proposition.</p> Signup and view all the answers

<p>It is essential for innovation and competitiveness; integration enables organizations to create a culture that values learning and innovation.</p> Signup and view all the answers

<p>Improved competitiveness, productivity, and profitability through learning</p> Signup and view all the answers

<p>Facilitates defining optimal solutions in a short time</p> Signup and view all the answers

<p>To improve competitiveness, productivity, and profitability through learning</p> Signup and view all the answers

<p>Difficulty in transferring tacit knowledge across individuals</p> Signup and view all the answers

<p>Knowledge</p> Signup and view all the answers

<p>Improves competitiveness, productivity, and profitability through learning</p> Signup and view all the answers