Organizational Structure and Functionalism
45 Questions
4 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is a key characteristic of McGregor's Theory Y regarding employees?

  • Employees are capable of self-direction and find satisfaction in work. (correct)
  • Employees dislike work and strive to avoid it.
  • Employees resist responsibility and prefer rigid structures.
  • Employees are inherently lazy and need constant supervision.

Which leadership style encourages leader involvement and sharing authority?

  • Authoritarian
  • Charismatic
  • Democratic (correct)
  • Laissez faire

What is emphasized in transformational leadership?

  • Maintaining strict control over tasks to ensure compliance.
  • Using authoritative power to achieve organizational goals.
  • Inspiring and motivating followers to achieve exceptional outcomes. (correct)
  • Adhering to traditional methods without any change.

Which tip is NOT included in the 7 golden tips for leaders/managers?

<p>Strictly enforce rules without feedback. (B)</p> Signup and view all the answers

What does human resources management (HRM) focus on within an organization?

<p>Managing the inflow, flow through, and outflow of employees. (B)</p> Signup and view all the answers

What is the primary focus of interpersonal roles in management?

<p>Directing employees and overseeing processes (B)</p> Signup and view all the answers

Which of the following best describes strategic management?

<p>The careful consideration of responses to external influences (A)</p> Signup and view all the answers

In the context of managerial roles, what is the primary function of a manager acting as a spokesperson?

<p>Reporting organizational changes to stakeholders (B)</p> Signup and view all the answers

What defines the classical school approach to strategic management?

<p>A focus on balancing internal resources with external opportunities (A)</p> Signup and view all the answers

Which element is NOT part of the definition of an organization?

<p>Resources (B)</p> Signup and view all the answers

What aspect of a manager's role is highlighted in the decision-making category?

<p>Implementing policies and making resource allocations (D)</p> Signup and view all the answers

What is meant by 'situational leadership' as described in the context?

<p>Adapting leadership styles based on staff maturity (A)</p> Signup and view all the answers

Why do organizations exist according to the principles of management?

<p>To achieve predefined objectives for societal needs (D)</p> Signup and view all the answers

What characterizes the norming stage of group development?

<p>Members are more willing to compromise to achieve group agreement. (B)</p> Signup and view all the answers

Which description best fits the performing stage of group development?

<p>The group operates at a high level of efficiency with organized activities. (C)</p> Signup and view all the answers

What is the primary responsibility of top-level management?

<p>Providing leadership and strategic direction for the organization. (B)</p> Signup and view all the answers

Which management level primarily directs the activities of first line management?

<p>Middle management. (B)</p> Signup and view all the answers

What does a functional manager primarily manage?

<p>The management and performance of a specific single activity. (D)</p> Signup and view all the answers

The role of a general manager includes which of the following responsibilities?

<p>Directing all activities within a certain part of the organization. (B)</p> Signup and view all the answers

What is typically the main task of first line management?

<p>Delegating and supervising activities. (B)</p> Signup and view all the answers

Which stage of group development signifies the completion of collaboration?

<p>Adjourning. (B)</p> Signup and view all the answers

What primarily determines span width within an organization?

<p>The manager's qualities (C)</p> Signup and view all the answers

Which type of process directly contributes to the making of a product or service?

<p>Primary process (C)</p> Signup and view all the answers

What is an example of a secondary process?

<p>Hiring staff (A)</p> Signup and view all the answers

What does process control ensure?

<p>Realization of pre-set goals and norms (B)</p> Signup and view all the answers

Which option describes process improvement?

<p>Higher quality with lower costs and higher efficiency (B)</p> Signup and view all the answers

What characterizes administrative processes?

<p>They direct primary and secondary processes to reach organizational goals. (A)</p> Signup and view all the answers

Which activity is NOT classified under primary processes for a fast-food organization?

<p>Cleaning the dining area (A)</p> Signup and view all the answers

What is one possible outcome of poor process control?

<p>Disastrous consequences affecting product quality (C)</p> Signup and view all the answers

What is one of the main goals of Lean Management?

<p>Eliminate errors in production (B)</p> Signup and view all the answers

What is a fundamental outcome of re-designing processes?

<p>Higher quality against lower costs (C)</p> Signup and view all the answers

In the context of modern organizational trends, which is a common change seen?

<p>Reduction of management levels (A)</p> Signup and view all the answers

Which statement best describes the role of a general manager?

<p>Oversees all activities of the organization. (D)</p> Signup and view all the answers

What does Business Process Re-engineering primarily aim to achieve?

<p>Radical changes in organizational processes (A)</p> Signup and view all the answers

Which factor necessitates the re-designing of existing processes?

<p>Changing customer demands (B)</p> Signup and view all the answers

What leadership style focuses on influencing and guiding subordinates towards company goals?

<p>Transformational leadership (A)</p> Signup and view all the answers

How does a modern organization typically structure its management?

<p>Fewer management levels (A)</p> Signup and view all the answers

What is the primary function of organizational structure?

<p>To define tasks, authorities, and responsibilities (A)</p> Signup and view all the answers

Which factor is NOT a part of the organizational structure considerations?

<p>Market share growth (B)</p> Signup and view all the answers

What is the primary distinction between authority and responsibility?

<p>Authority is the right to make decisions, while responsibility is the moral obligation to perform tasks. (C)</p> Signup and view all the answers

In a line organization, which feature is primarily emphasized?

<p>Contribution of line departments to profitability (A)</p> Signup and view all the answers

What does 'delegation' primarily refer to in an organizational context?

<p>The handing over of tasks along with authority and responsibility (D)</p> Signup and view all the answers

What is meant by the 'span of control' in management?

<p>The number of direct subordinates a manager supervises (A)</p> Signup and view all the answers

What does a 'flat' organizational structure imply?

<p>A casual working environment with fewer levels of management (A)</p> Signup and view all the answers

What role does the linking PIN structure play in an organization?

<p>It connects different departments to improve communication and decision-making. (B)</p> Signup and view all the answers

Flashcards

Organizational Structure

Defines tasks, authorities, and responsibilities, establishing the relationship pattern between positions.

Cost Benefit Ratio

The ratio of benefits gained from an activity compared to its costs.

Managerial Factors

A manager's vision regarding employees and their work.

Societal Motives

Societal concerns such as health, sustainability, and safety, influencing organizational decisions.

Signup and view all the flashcards

Individual Factors

Attributing tasks based on individual skills and willingness to perform them.

Signup and view all the flashcards

Authority

The right to make decisions necessary to complete a task.

Signup and view all the flashcards

Responsibility

The moral obligation to perform a task to the best of one's ability and report progress.

Signup and view all the flashcards

Delegation

Transferring tasks and associated authority and responsibility to others.

Signup and view all the flashcards

Process

A systematic set of activities focused on achieving a specific goal, using inputs to create a valuable output for the customer.

Signup and view all the flashcards

Primary Process

Processes directly involved in producing or delivering the primary product or service. This is how the organization earns its money.

Signup and view all the flashcards

Secondary (Supporting) Process

Processes that support the primary ones, like managing staff, finances, and systems. They help the primary processes happen smoothly.

Signup and view all the flashcards

Administrative Process

Processes that guide and control the primary and secondary processes to achieve overall organizational goals.

Signup and view all the flashcards

Process Control

Ensuring that a process consistently meets pre-defined goals and standards, aiming for high quality and minimal errors.

Signup and view all the flashcards

Process Improvement

Continuously improving the process to achieve higher quality, lower costs, and greater efficiency.

Signup and view all the flashcards

Span Width

The factors that determine the 'span' or reach of a manager's responsibility, including the nature of work, organization, and employees.

Signup and view all the flashcards

Quality Systems

The application of systems and methods to achieve consistent quality in a process.

Signup and view all the flashcards

Power

The ability of a person or group to influence or control others, even if those others don't see the imposed rules or goals as beneficial to themselves.

Signup and view all the flashcards

Democratic Leadership

A leadership style focused on giving employees a voice and encouraging their participation in decision-making.

Signup and view all the flashcards

Laissez-faire Leadership

A leadership style where the leader has little direct involvement in the team's work, allowing them to make their own decisions.

Signup and view all the flashcards

Situational Leadership

A theory suggesting that leaders adjust their style based on the maturity level of their team members.

Signup and view all the flashcards

Human Resources Management (HRM)

All activities involved in managing the employee lifecycle from hiring to exit. It's about attracting, developing, and retaining the best talent.

Signup and view all the flashcards

Business Process Re-engineering (BPR)

A process of fundamentally changing existing business practices for greater efficiency and customer value. It involves analyzing, simplifying, and redesigning processes to maximize impact.

Signup and view all the flashcards

Lean Management

A method of focusing on the core needs of the customer to deliver exactly what they want, in the best possible way, with minimal waste.

Signup and view all the flashcards

Overprocessing (Lean waste)

The act of making products or services 'too perfect', adding unnecessary features or processes that don't contribute to customer satisfaction.

Signup and view all the flashcards

Waste (Lean management)

Any activity that doesn't directly add value to the customer's experience, such as moving products between different stages of production or employees waiting for tasks.

Signup and view all the flashcards

Manager

A person who directs and manages the work of others within an organization.

Signup and view all the flashcards

Leadership Style

The way a manager influences and guides their team to achieve company objectives.

Signup and view all the flashcards

Trend: Fewer Management Layers

A shift from hierarchical structures with numerous management levels to flatter structures with fewer managers.

Signup and view all the flashcards

Trend: Coaching & Empowerment

A change in the leadership mindset, moving from controlling employees to coaching and empowering them to take ownership.

Signup and view all the flashcards

Interpersonal Roles

Roles where managers interact directly with employees and manage their progress and results.

Signup and view all the flashcards

Informational Roles

Roles where managers gather and disseminate information about the organization and its changes.

Signup and view all the flashcards

Decision-making Roles

Roles where managers make decisions to implement policies, manage resources, and resolve problems.

Signup and view all the flashcards

Strategy

A plan that outlines how an organization will achieve its goals.

Signup and view all the flashcards

Classical School (Strategic Planning)

A traditional approach to strategic management that focuses on matching internal strengths and weaknesses with external opportunities and threats.

Signup and view all the flashcards

Strategic Thinking

A modern approach that emphasizes continuous adaptation and strategic thinking, enabling organizations to effectively respond to changing environments.

Signup and view all the flashcards

Strategic Management

The process of carefully considering responses to the environment, adapting strategies, and developing skills for change.

Signup and view all the flashcards

Performing

A high-performing group where members work together effectively to achieve their goals. They are well-organized and perform their tasks efficiently.

Signup and view all the flashcards

Adjourning

The stage where a group's purpose is achieved, and members may disband or move on to new projects.

Signup and view all the flashcards

Top-level Management

This level of management focuses on the overall direction of the company, sets goals, and makes strategic decisions.

Signup and view all the flashcards

Middle Management

This management level bridges the gap between top-level management and the front line. They execute plans, lead teams, and supervise operations.

Signup and view all the flashcards

First Line Management

This level is directly involved in the daily operations. They supervise employees, delegate tasks, and ensure smooth execution of activities.

Signup and view all the flashcards

Functional Manager

These managers are responsible for a specific function or area, like marketing or finance. They focus on the performance of a single activity.

Signup and view all the flashcards

General Manager

These managers are responsible for all activities within a specific part of the organization. They oversee multiple functions, like production, marketing, and finance.

Signup and view all the flashcards

Norming

A group where members are willing to reach compromises to achieve agreement.

Signup and view all the flashcards

Study Notes

Organizational Structure

  • Organizational structure defines tasks, authorities, and responsibilities, and outlines the relationships between different positions within an organization.
  • Cost factors (efficiency) are important factors
  • Managerial factors (vision for people and work, health, sustainability, safety) impact structure
  • Societal factors (what people can and are available to do) must be considered
  • Individual factors (attractiveness of work) influence choices about work tasks and duties

Functionalism

  • Internal differentiation involves grouping tasks that share common characteristics
  • Functional divisions (F-divisions) group tasks by function.
  • Internal specialization groups activities by the end result.

Product, Market, Geographical Divisions

  • Product division (P-division) groups activities based on the product.
  • Market division (M-division) groups based on market segments (e.g., retail, wholesale).
  • Geographical division (G-division) groups based on geographic areas (e.g., Europe, Asia, America).

Who Decides and Responsibility

  • Tasks, authorities, and responsibilities defined at each job/role level
  • Organizational level is responsible for delegation, with more employee autonomy.
  • Authority is the right to make decisions; responsibility is the obligation to perform them; delegation is handing over tasks and responsibilities to others.

Organizational Design

  • Lines within an organization can be hierarchical or more casual
  • Communication across departments within an organization is important
  • Different organizational structures/typologies exist (e.g., mechanistic, organic)

Processes and Quality

  • Processes are systematic activities aimed at specific goals
  • McDonald's processes include taking orders, preparing food, and cleaning.
  • Primary processes directly create the product/service, while secondary (supporting) processes support the primary.
  • Administrative processes control and direct primary and secondary processes.

Leadership and HRM

  • Managers trigger and steer the actions of others towards organizational goals.
  • Managers have different activities (functional, general)
  • Various leadership styles exist (e.g., authoritarian, participatory, democratic)
  • Power is the ability to influence others toward a set goal.
  • The X-Y theory examines different leadership styles in relation to employee characteristics.
  • Situational leadership theory suggests adjusting leadership style based on employee characteristics.

HRM (Human Resources Management)

  • HRM involves all activities relating to employee inflow, flow, and outflow.
  • Important factors included in HRM cycle include recruitment, selection, training, appraisal and outflow.
  • Processes of an HRM cycle may be (e.g., planning, analyzing tasks, targeting, recruitment, selection, references).
  • HRM includes aspects like performance review, appraisal, and conversations.

Motivation & Culture

  • Intrinsic motivation comes from the job itself (challenging & learning)
  • Extrinsic motivation comes from external factors (rewards, working environment).
  • Key management tools to motivate employees include financial incentives, task design, and setting high/SMART objectives.

Other

  • Organizational culture is a complex concept made up of artifacts, values, and assumptions about how things operate
  • People-centricity, individual and organizational learning, and diversity and inclusion are part of the culture.
  • Task-oriented cultures; Person oriented cultures; Task oriented business cultures.
  • Organizations have different roles for managers
  • Organizational leadership and motivation have strategic importance

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Related Documents

Tobu Notes - Lectures

Description

This quiz explores the principles of organizational structure, focusing on how tasks, authorities, and responsibilities are defined. It also delves into functionalism and the various divisions such as product, market, and geographical divisions. Test your understanding of these critical concepts in organizational dynamics.

More Like This

Use Quizgecko on...
Browser
Open
Browser
Browser