Organizational Structure and Design Chapter 9
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Questions and Answers

What is the main purpose of organizing in an organization?

  • To increase employee workload
  • To accomplish the organization's goals (correct)
  • To create conflicts among employees
  • To reduce costs

    • What is organizational structure?

  • The process of making decisions in an organization
  • The formal arrangement of jobs within an organization (correct)
  • The company's mission statement
  • The organization's overall strategy

    • What does organizational design involve?

  • Only making decisions about work specialization
  • Developing or changing an organization's structure (correct)
  • Only making decisions about chain of command
  • Only making decisions about departmentalization

    • What are the six key elements of organizational design?

    <p>Work specialization, departmentalization, chain of command, span of control, centralization/decentralization, and formalization</p> Signup and view all the answers

    What is work specialization?

    <p>Dividing work activities into separate job tasks</p> Signup and view all the answers

    What is the primary goal of designing an organizational structure?

    <p>To support and allow employees to do their work effectively and efficiently</p> Signup and view all the answers

    Why is it important for organizations to review how jobs are allocated and divided?

    <p>To have an effect on costs</p> Signup and view all the answers

    What is an example of a company that could redesign its organizational structure?

    <p>Gulf Air</p> Signup and view all the answers

    What factor influences the speed of implementing structural changes in an organization?

    <p>The size of the organization</p> Signup and view all the answers

    Which type of organization is characterized by structural rigidity?

    <p>Mechanistic organization</p> Signup and view all the answers

    What skill is particularly useful for a manager in a project structure?

    <p>Conflict management</p> Signup and view all the answers

    What is essential for a manager to succeed in a boundaryless organization?

    <p>Ability to interact effectively with people at all levels</p> Signup and view all the answers

    What is the primary focus of Chapter 9?

    <p>Designing an organizational structure</p> Signup and view all the answers

    What is a key characteristic of a learning organization?

    <p>Frequency and importance of sharing information</p> Signup and view all the answers

    What is the first step in 'working the plan' after planning is complete?

    <p>Designing an organizational structure</p> Signup and view all the answers

    What is a common trait required for managers to effectively work in all three types of organizations?

    <p>Flexibility and adaptability</p> Signup and view all the answers

    What are the two organizational design models discussed in Chapter 9?

    <p>Mechanistic and Organic</p> Signup and view all the answers

    Why might a manager prefer to work in a mechanistic organization?

    <p>Because of the structure provided by the organization</p> Signup and view all the answers

    What is the primary goal of designing an organizational structure?

    <p>To accomplish the company's goals</p> Signup and view all the answers

    What is a potential outcome of the boundaryless organization?

    <p>A major shift in our living and working patterns</p> Signup and view all the answers

    What is the name of the case study discussed in Chapter 9?

    <p>A Manager's Dilemma</p> Signup and view all the answers

    What is the primary focus of the learning outcome 9.1?

    <p>Elements of organizational design</p> Signup and view all the answers

    What is the primary focus of the learning outcome 9.2?

    <p>Contingency factors in organizational design</p> Signup and view all the answers

    What is the primary challenge faced by managers in designing an organizational structure?

    <p>Accomplishing the company's goals in a dynamic environment</p> Signup and view all the answers

    What is the main challenge of keeping employees connected in today's organizational design?

    <p>Employees are situated in widely dispersed locations and are constantly moving</p> Signup and view all the answers

    What is the main goal of building a learning organization?

    <p>To develop the capacity to continuously learn, adapt, and change</p> Signup and view all the answers

    What is the main implication of cultural uniqueness in global structural issues?

    <p>Managers must be aware and respectful of the values and practices of different cultures</p> Signup and view all the answers

    What is the purpose of researching new technological innovations in business?

    <p>To accomplish work more effectively and efficiently</p> Signup and view all the answers

    What is the main characteristic of a learning organization?

    <p>It is a dynamic organization that continuously learns and adapts</p> Signup and view all the answers

    What is the main challenge of managing global structural issues?

    <p>Dealing with cultural differences in behavior within companies</p> Signup and view all the answers

    What is the purpose of creating a PowerPoint slide in the assignment?

    <p>To illustrate the nature and purpose of a new technological innovation</p> Signup and view all the answers

    Can an organization's structure be changed quickly?

    <p>No, it cannot be changed quickly</p> Signup and view all the answers

    What can division heads focus on according to the content?

    <p>Doing business with specific types of products or services</p> Signup and view all the answers

    What is one possible alternative organizational structure suggested by students?

    <p>Grouping related divisions together</p> Signup and view all the answers

    What is the predicted outcome of BinHendi Enterprises establishing a strong presence in many parts of the Middle East, Asia, and Africa?

    <p>The company will adopt a geographic structure</p> Signup and view all the answers

    What is the primary role of organizational structure in an organization's efficiency and effectiveness?

    <p>To manage resources effectively</p> Signup and view all the answers

    What problem can occur if a company has the right resources but not the right organizational structure?

    <p>Duplication of efforts</p> Signup and view all the answers

    What is the outcome of having an adequate organizational structure?

    <p>Minimum duplication of efforts and streamlining of operations</p> Signup and view all the answers

    What is the analogy used to explain the importance of organizational structure in the content?

    <p>Configuring a car to match the laws of aerodynamics</p> Signup and view all the answers

    What is the ultimate goal of coming up with the right organizational structure?

    <p>To manage resources effectively and achieve company objectives</p> Signup and view all the answers

    Study Notes

    Organizational Structure and Design

    • Designing an organizational structure involves the process of organizing, which is the second management function, and plays a crucial role in a company's success.
    • Organizational structure is the formal arrangement of jobs within an organization.
    • Organizational design involves developing or changing an organization's structure, which includes decisions about six key elements:
      • Work specialization
      • Departmentalization
      • Chain of command
      • Span of control
      • Centralization/decentralization
      • Formalization

    Key Elements of Organizational Design

    • Work specialization: dividing work activities into separate job tasks to improve efficiency and effectiveness.
    • Departmentalization: grouping jobs into departments based on functions, products, or geographic locations.
    • Chain of command: a line of authority that flows from top to bottom, defining who reports to whom.
    • Span of control: the number of employees a manager supervises.
    • Centralization/decentralization: the extent to which decision-making authority is concentrated at the top or distributed throughout the organization.
    • Formalization: the degree to which an organization's policies, procedures, and rules are written and explicitly communicated.

    Organizational Design Challenges

    • Keeping employees connected in a rapidly changing and dispersed work environment.
    • Building a learning organization that can continuously learn, adapt, and change.
    • Managing global structural issues, including cultural differences and values.

    Types of Organizational Structures

    • Mechanistic organization: a traditional, bureaucratic structure with a rigid chain of command and clear roles.
    • Organic organization: a flexible, adaptive structure with a more flat and informal chain of command.
    • Project structure: a temporary structure formed to accomplish a specific project or task.
    • Boundaryless organization: a structure that transcends traditional boundaries and encourages collaboration and communication across departments and levels.
    • Learning organization: a structure that fosters continuous learning, adaptation, and change.

    Importance of Organizational Structure

    • An organization's structure can significantly impact its efficiency and effectiveness.
    • A well-designed structure can help manage resources, minimize duplication of efforts, and streamline operations.
    • A suitable organizational structure is essential for achieving company objectives and maximizing the use of existing talents and competencies.

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    Related Documents

    Chapter Outline 2 - Organizational Structure and Design PDF

    Description

    This chapter covers the importance of designing an organizational structure that aligns with the company's goals. It discusses how managers can create a structure that helps to accomplish the planned objectives.

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