Organizational Information Flow

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18 Questions

What is the primary purpose of a Transaction Processing System (TPS)?

To track routine operations and record events in databases

What type of system is used to analyze unanticipated situations using data and decision models?

Decision Support System (DSS)

What type of system is used to present summary information in a flexible, easy-to-use, graphical format for top executives?

Executive Information System (EIS)

What type of system produces standardized reports using databases created by a Transaction Processing System (TPS)?

Management Information System (MIS)

Which management level has a primarily vertical information flow?

Supervisory Level

What is the main purpose of a Transaction Processing System (TPS)?

To record and process daily transactions

What type of information flow is characteristic of top managerial-level information?

Vertical, horizontal, and external

What type of report is produced at regular intervals?

Periodic report

What is the primary function of the General Ledger in Accounting?

To summarize and keep track of all accounting transactions

What type of system is used to support decision-making by middle managers?

Management Information System (MIS)

What is the primary purpose of Accounts Payable in Accounting?

To track money owed by the company

What type of report is produced in response to a specific request?

Demand report

What is the primary function of Decision Support Systems (DSS)?

To analyze data for decision-making purposes

Which type of decision model is used for long-range planning?

Strategic models

What is the primary purpose of Executive Support Systems (ESS)?

To provide immediate access to a company's key performance indicators

What is the main difference between Decision Support Systems (DSS) and Transaction Processing Systems (TPS)?

DSS is used for decision-making, while TPS is used for transaction processing

Which type of system is designed to support group meetings and collective work?

Group Decision Support Systems (GDSS)

What is the primary purpose of Office Automation Systems (OAS)?

To automate office tasks

Understand how information flows through an organization, supporting vertical and horizontal communication. Study the organization's structure and different functional areas, including the people within them.

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