Organizational Design Principles

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Questions and Answers

What is the primary goal of organizational design?

  • To align the organization's structure with its goals and objectives (correct)
  • To increase employee salaries
  • To implement a matrix design
  • To create a hierarchical structure

Which need is associated with personal growth and fulfillment according to Maslow's Hierarchy of Needs?

  • Safety needs
  • Self-actualization needs (correct)
  • Esteem needs
  • Social needs

What is the term for the positive emotions and attitudes employees have towards their job?

  • Job motivation
  • Job engagement
  • Job satisfaction (correct)
  • Job performance

Which type of organizational design is organized by function or department?

<p>Functional design (C)</p> Signup and view all the answers

Who is the theorist associated with the Acquired Needs Theory?

<p>David McClelland (A)</p> Signup and view all the answers

What is the term for the recognition and respect that employees need to feel?

<p>Esteem needs (B)</p> Signup and view all the answers

What is a key factor that influences job satisfaction?

<p>Work-life balance (B)</p> Signup and view all the answers

Which leadership style is characterized by a hands-off approach?

<p>Laissez-faire (C)</p> Signup and view all the answers

What is the primary difference between leadership and management?

<p>Leadership inspires and influences, while management plans and organizes (A)</p> Signup and view all the answers

What is the primary goal of expectancy theory?

<p>To explain how employees make decisions about their effort and performance (A)</p> Signup and view all the answers

What is a key consequence of job satisfaction?

<p>Improved morale and engagement (D)</p> Signup and view all the answers

Which of the following is a key motivator, according to Maslow's theory?

<p>Recognition and achievement (C)</p> Signup and view all the answers

What is the primary goal of management functions?

<p>To achieve organizational goals and objectives (A)</p> Signup and view all the answers

What is the primary difference between motivation and engagement?

<p>Motivation is about achieving specific goals, while engagement is about emotional connection (B)</p> Signup and view all the answers

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Study Notes

Organizational Design

  • Organizational design refers to the process of creating and implementing a structure that aligns with the organization's goals and objectives.
  • Key elements:
    • Organizational structure (hierarchical, matrix, flat, etc.)
    • Job design (task allocation, role clarity, etc.)
    • Organizational culture (values, norms, etc.)
  • Types of organizational design:
    • Functional design (organized by function or department)
    • Divisional design (organized by product, market, or geography)
    • Matrix design (combination of functional and divisional design)

Employee Needs And Wants

  • Maslow's Hierarchy of Needs:
    1. Physiological needs (basic needs like food, water, shelter)
    2. Safety needs (security, stability)
    3. Social needs (belonging, love)
    4. Esteem needs (recognition, respect)
    5. Self-actualization needs (personal growth, fulfillment)
  • McClelland's Acquired Needs Theory:
    • Need for Achievement (nAch)
    • Need for Affiliation (nAff)
    • Need for Power (nPow)

Job Satisfaction

  • Job satisfaction refers to the positive emotions and attitudes employees have towards their job.
  • Factors influencing job satisfaction:
    • Pay and benefits
    • Job security
    • Work-life balance
    • Autonomy and control
    • Feedback and recognition
    • Organizational culture and climate
  • Consequences of job satisfaction:
    • Increased productivity and performance
    • Reduced turnover and absenteeism
    • Improved morale and engagement

Leadership And Management

  • Difference between leadership and management:
    • Leadership: inspiring and influencing others to achieve a vision
    • Management: planning, organizing, and controlling resources to achieve goals
  • Leadership styles:
    • Autocratic (dictatorial)
    • Democratic (participative)
    • Laissez-faire (hands-off)
    • Transformational (visionary, inspiring)
  • Management functions:
    • Planning
    • Organizing
    • Leading
    • Controlling

Motivation And Engagement

  • Motivation: the internal drive to achieve specific goals or outcomes.
  • Engagement: the emotional and cognitive connection employees have with their organization.
  • Key motivators:
    • Recognition and rewards
    • Autonomy and empowerment
    • Challenging work and opportunities for growth
    • Feedback and coaching
    • Sense of purpose and meaning

Motivational Theory

  • Maslow's Motivation-Hygiene Theory:
    • Hygiene factors (extrinsic motivators, e.g., pay, benefits)
    • Motivators (intrinsic motivators, e.g., recognition, achievement)
  • Herzberg's Two-Factor Theory:
    • Hygiene factors (dissatisfiers, e.g., working conditions)
    • Motivators (satisfiers, e.g., achievement, recognition)
  • Expectancy Theory:
    • Expectancy (effort-performance relationship)
    • Instrumentality (performance-outcome relationship)
    • Valence (desirability of outcomes)

Organizational Design

  • Organizational design is the process of creating a structure that aligns with an organization's goals and objectives.
  • Key elements of organizational design include:
    • Organizational structure (hierarchical, matrix, flat, etc.)
    • Job design (task allocation, role clarity, etc.)
    • Organizational culture (values, norms, etc.)
  • There are three main types of organizational design:
    • Functional design (organized by function or department)
    • Divisional design (organized by product, market, or geography)
    • Matrix design (combination of functional and divisional design)

Employee Needs and Wants

  • Maslow's Hierarchy of Needs consists of five levels of needs, in order of priority:
    • Physiological needs (basic needs like food, water, shelter)
    • Safety needs (security, stability)
    • Social needs (belonging, love)
    • Esteem needs (recognition, respect)
    • Self-actualization needs (personal growth, fulfillment)
  • McClelland's Acquired Needs Theory proposes three types of needs:
    • Need for Achievement (nAch)
    • Need for Affiliation (nAff)
    • Need for Power (nPow)

Job Satisfaction

  • Job satisfaction refers to the positive emotions and attitudes employees have towards their job.
  • Factors that influence job satisfaction include:
    • Pay and benefits
    • Job security
    • Work-life balance
    • Autonomy and control
    • Feedback and recognition
    • Organizational culture and climate
  • Job satisfaction has several consequences, including:
    • Increased productivity and performance
    • Reduced turnover and absenteeism
    • Improved morale and engagement

Leadership and Management

  • Leadership involves inspiring and influencing others to achieve a vision.
  • Management involves planning, organizing, and controlling resources to achieve goals.
  • There are four main leadership styles:
    • Autocratic (dictatorial)
    • Democratic (participative)
    • Laissez-faire (hands-off)
    • Transformational (visionary, inspiring)
  • Management functions include:
    • Planning
    • Organizing
    • Leading
    • Controlling

Motivation and Engagement

  • Motivation is the internal drive to achieve specific goals or outcomes.
  • Engagement is the emotional and cognitive connection employees have with their organization.
  • Key motivators include:
    • Recognition and rewards
    • Autonomy and empowerment
    • Challenging work and opportunities for growth
    • Feedback and coaching
    • Sense of purpose and meaning

Motivational Theory

  • Maslow's Motivation-Hygiene Theory proposes two types of factors:
    • Hygiene factors (extrinsic motivators, e.g., pay, benefits)
    • Motivators (intrinsic motivators, e.g., recognition, achievement)
  • Herzberg's Two-Factor Theory proposes two types of factors:
    • Hygiene factors (dissatisfiers, e.g., working conditions)
    • Motivators (satisfiers, e.g., achievement, recognition)
  • Expectancy Theory proposes three components:
    • Expectancy (effort-performance relationship)
    • Instrumentality (performance-outcome relationship)
    • Valence (desirability of outcomes)

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