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Organizational Culture in Healthcare

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Questions and Answers

What is a characteristic feature of organizational culture?

It is only applicable to healthcare environments

It comprises basic assumptions and values held by members of the organization (correct)

It is temporary and changes frequently

It is uniform across all institutions

What is a subculture within an organization?

A group with shared experiences or like interests and values (correct)

A team working on a specific project

A group of employees with similar job titles

A group of employees from different departments

According to Cooke and Lafferty (1989), what is one of the three types of culture?

Constructive or positive (correct)

Neutral or stagnant

Resistant or conservative

Dynamic or adaptive

What is a primary purpose of strategic planning in an organization?

To predict the organization's goals and activities into the future Signup and view all the answers

At what level is strategic planning chiefly undertaken?

Board level Signup and view all the answers

What is a characteristic of strategic planning?

It is an ongoing process Signup and view all the answers

What is the term used by Mintzberg to refer to the executive management?

Strategic Apex Signup and view all the answers

Which type of organizational structure is characterized by a strategic apex and an operating core?

Simple Structure Signup and view all the answers

What is the primary feature of a Professional Bureaucracy?

Groups of professionals in the operating core Signup and view all the answers

Which department is NOT part of the techno-structure?

Support Staff Signup and view all the answers

What is an example of a Simple Structure organization?

A single-handed GP practice Signup and view all the answers

What is the characteristic of a Machine Bureaucracy?

Centralized decision making and separate specialized departments Signup and view all the answers

What is the primary goal of human relations thinkers in the 1930s?

To increase productivity by encouraging staff to contribute ideas and participate in decision making Signup and view all the answers

What is the term used to describe the tendency for people to perform better when special attention is being paid to them?

Hawthorne effect Signup and view all the answers

According to Bernard, what is a necessary condition for formal authority to work?

Willing participants Signup and view all the answers

What is the main idea behind adaptive organizational theories?

The interplay among structure, people, technology, and environment Signup and view all the answers

What is the primary motivation behind human relations theory?

To promote personal fulfillment and good social relationships Signup and view all the answers

What is the name of the company where Elton Mayo conducted his series of studies?

Western Electric Company Signup and view all the answers