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Questions and Answers
What is a significant consequence of crunch culture in the video game industry?
What is a significant consequence of crunch culture in the video game industry?
Which of the following is an example of a behavioral reaction to stress?
Which of the following is an example of a behavioral reaction to stress?
What organizational strategy can help manage employee stress?
What organizational strategy can help manage employee stress?
What function do defense mechanisms serve when reacting to stress?
What function do defense mechanisms serve when reacting to stress?
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Which reaction is typically associated with chronic stress?
Which reaction is typically associated with chronic stress?
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What physiological effect is associated with prolonged stress?
What physiological effect is associated with prolonged stress?
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Which of these options represents a family-friendly HR policy?
Which of these options represents a family-friendly HR policy?
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What is a common consequence of chronic reliance on short-term strategies for managing stress?
What is a common consequence of chronic reliance on short-term strategies for managing stress?
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What is the primary challenge that women face in leadership roles, according to Role Congruity Theory?
What is the primary challenge that women face in leadership roles, according to Role Congruity Theory?
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Which strategy is NOT recommended to increase women’s representation in leadership?
Which strategy is NOT recommended to increase women’s representation in leadership?
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What does the GLOBE Project primarily focus on?
What does the GLOBE Project primarily focus on?
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Which cultural dimension in the GLOBE Project emphasizes the importance of future planning and investments?
Which cultural dimension in the GLOBE Project emphasizes the importance of future planning and investments?
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How many cultural dimensions were identified in the GLOBE Project?
How many cultural dimensions were identified in the GLOBE Project?
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What is one of the recommended actions to combat tokenism in leadership roles?
What is one of the recommended actions to combat tokenism in leadership roles?
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Which GLOBE Global Leadership Dimension focuses on inspiring and motivating based on core values?
Which GLOBE Global Leadership Dimension focuses on inspiring and motivating based on core values?
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Which approach is intended to address work-life balance challenges for employees with caregiving roles?
Which approach is intended to address work-life balance challenges for employees with caregiving roles?
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What is the primary focus of behavioral approaches in leadership?
What is the primary focus of behavioral approaches in leadership?
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What does the concept of Motivation to Lead (MTL) emphasize?
What does the concept of Motivation to Lead (MTL) emphasize?
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Which of the following behaviors is more related to employee satisfaction and motivation?
Which of the following behaviors is more related to employee satisfaction and motivation?
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In terms of task orientation, which behavior is primarily focused on organizing group tasks?
In terms of task orientation, which behavior is primarily focused on organizing group tasks?
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How can shared leadership impact team performance?
How can shared leadership impact team performance?
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What outcome is more strongly linked to initiating structure compared to consideration?
What outcome is more strongly linked to initiating structure compared to consideration?
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What is the main benefit of leader reward behavior?
What is the main benefit of leader reward behavior?
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What type of power is derived from a person's position or authority within an organization?
What type of power is derived from a person's position or authority within an organization?
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Which statement best reflects the situational relevance of leadership behaviors?
Which statement best reflects the situational relevance of leadership behaviors?
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Which power is most likely to cause resistance among employees if overused?
Which power is most likely to cause resistance among employees if overused?
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What characteristic is essential for referent power to generate influence?
What characteristic is essential for referent power to generate influence?
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Which type of power allows individuals to offer rewards such as promotions or praise?
Which type of power allows individuals to offer rewards such as promotions or praise?
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What power type is characterized by the ability to influence due to specialized expertise?
What power type is characterized by the ability to influence due to specialized expertise?
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What is a key feature of legitimate power in organizational hierarchies?
What is a key feature of legitimate power in organizational hierarchies?
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Which employee response is typically associated with coercive power?
Which employee response is typically associated with coercive power?
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In terms of employee responses to power, which two types generally generate the highest levels of commitment?
In terms of employee responses to power, which two types generally generate the highest levels of commitment?
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What is one primary role of change agents in organizations?
What is one primary role of change agents in organizations?
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Which of the following is NOT a cause of resistance to change?
Which of the following is NOT a cause of resistance to change?
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What effect does organizational change typically have on employee stress levels?
What effect does organizational change typically have on employee stress levels?
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How can leaders effectively deal with resistance to change?
How can leaders effectively deal with resistance to change?
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What characterizes a 'narrow gap' in the identity gap concept?
What characterizes a 'narrow gap' in the identity gap concept?
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What method can help overcome resistance due to politics and self-interest?
What method can help overcome resistance due to politics and self-interest?
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Which of these groups is most likely to initially support change but later become resistant?
Which of these groups is most likely to initially support change but later become resistant?
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Which evaluation measure assesses how participants received the change?
Which evaluation measure assesses how participants received the change?
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What is a key aspect of establishing clear reporting procedures for complaints?
What is a key aspect of establishing clear reporting procedures for complaints?
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What is an immediate action to take against harassment to mitigate its consequences?
What is an immediate action to take against harassment to mitigate its consequences?
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Which characteristic is associated with 'deaf ear' organizations that should be examined?
Which characteristic is associated with 'deaf ear' organizations that should be examined?
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What type of training should be implemented to combat harassment in organizations?
What type of training should be implemented to combat harassment in organizations?
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Which of the following should be monitored to create a harassment-free environment?
Which of the following should be monitored to create a harassment-free environment?
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What is a suggested way to reduce the likelihood of harassment in organizations?
What is a suggested way to reduce the likelihood of harassment in organizations?
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What is the misconception regarding power in organizations?
What is the misconception regarding power in organizations?
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According to power theories, what is a source of legitimate power?
According to power theories, what is a source of legitimate power?
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Study Notes
Organizational Conflict and Causes
- People naturally favor their own "in-group" over "out-groups," even without interaction.
- This bias stems from self-esteem, enhanced by associating with group successes and distancing from failures.
- Group identification often aligns with job roles, functions, or status in organizations.
- Interdependence occurs when individuals or groups rely on each other to achieve goals.
- Interdependence can cause disagreements due to coordination needs and power dynamics.
- Positive outcomes of interdependence include fostering collaboration when managed effectively.
- Conflicts can arise from differences in power, status, and culture.
- Power imbalances can lead to hostility between those who depend on each other as well as when status levels differ between individuals.
- Cultural clashes within organizations can result in conflict
- Ambiguity in goals, roles, or performance criteria leads to conflict, such as "turf wars" or misaligned interpretations.
- Competition for scarce resources (budget, space, support) intensifies conflicts as parties compete.
Types of Conflict
- Relationship Conflict: Tensions based on personal disagreements, not tasks. Examples: personality clashes.
- Task Conflict: Disputes about the work itself or goals. Can be beneficial if managed well.
- Process Conflict: Disputes over how work should be organized, including roles and authority.
Managing Conflict
- Conflict management styles vary in assertiveness (satisfying one's own concerns) and cooperativeness (meeting others' concerns).
- Avoiding: Low assertiveness, low cooperativeness.
- Accommodating: Low assertiveness, high cooperativeness.
- Compromising: Moderate assertiveness, moderate cooperativeness.
- Competing: High assertiveness, low cooperativeness.
- Collaborating: High assertiveness, high cooperativeness.
Signs for Conflict Stimulation
- "Friendly rift" (healthy tension): need for diversity of opinions.
- Suppressed differences needing addressing.
Conflict Dynamics
- Negative patterns often involve a focus on "winning" rather than problem-solving.
- Teams often conceal or distort information.
- Groups become polarized, resistant to compromise.
- Opponents are negatively stereotyped.
- Aggressive members often worsen conflict.
- Cycle of conflict: unresolved issues escalate hostility.
Manager's Role
- Manage conflict effectively.
- Promote diverse perspectives.
- Balance conflict to avoid detrimental effects.
Stress
- Environmental events and conditions can induce stress.
- Role of personality: Influences how stressors are perceived and impact.
- Stress: A psychological response to overwhelming demands.
- Moderate stress provides stimulation, but high stress is detrimental.
- Stress reactions include behavioral, psychological, and physiological changes.
- Locus of control: Internals believe in control and cope well; externals focus on outside factors.
- Type A behavior pattern: Competitive, aggressive, prone to stress effects (poor health).
- Negative affectivity: Tendency to view world negatively, leading to high stress levels.
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Description
This quiz explores the dynamics of organizational conflict and its underlying causes. It delves into how in-group favoritism, interdependence, power dynamics, and cultural differences contribute to workplace disagreements. Test your understanding of these concepts and their implications for collaboration and conflict resolution in organizations.
