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Questions and Answers
Which type of communication involves auditory language?
Which type of communication involves auditory language?
What does non-verbal communication primarily rely on?
What does non-verbal communication primarily rely on?
Which type of communication includes memos and letters?
Which type of communication includes memos and letters?
What does kinesics study in communication?
What does kinesics study in communication?
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Which direction of communication flows from one level to a lower level in an organization?
Which direction of communication flows from one level to a lower level in an organization?
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What is an example of oral communication?
What is an example of oral communication?
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Which type of communication involves communication through visual cues?
Which type of communication involves communication through visual cues?
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What is an example of non-verbal communication?
What is an example of non-verbal communication?
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What is upward communication in an organization primarily used for?
What is upward communication in an organization primarily used for?
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In which type of small group network does the leader communicate to both levels of the organization and allow communication from both levels back to them?
In which type of small group network does the leader communicate to both levels of the organization and allow communication from both levels back to them?
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What characterizes lateral (horizontal) communication in an organization?
What characterizes lateral (horizontal) communication in an organization?
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What is the primary characteristic of the all-channel group in small group networks?
What is the primary characteristic of the all-channel group in small group networks?
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What is the primary function of informal organizational communication, specifically the grapevine?
What is the primary function of informal organizational communication, specifically the grapevine?
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What is the primary purpose of formal organizational communication?
What is the primary purpose of formal organizational communication?
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What is the primary purpose of upward communication in an organization?
What is the primary purpose of upward communication in an organization?
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What is the primary function of the chain group in small group networks?
What is the primary function of the chain group in small group networks?
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What characterizes informal organizational communication in an organization?
What characterizes informal organizational communication in an organization?
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Study Notes
Communication Types
- Auditory language is involved in oral communication
- Written communication includes memos and letters
- Non-verbal communication primarily relies on visual cues
- Visual communication involves communication through visual cues
Non-verbal Communication
- Kinesics studies body language in communication
- An example of non-verbal communication is facial expressions
Organizational Communication
- Downward communication flows from one level to a lower level in an organization
- Upward communication is primarily used for feedback and suggestions from employees to management
- In a Y-channel network, the leader communicates to both levels of the organization and allows communication from both levels back to them
- Lateral (horizontal) communication is characterized by communication between equals at the same level in an organization
- The all-channel group is characterized by open communication among all members
- The primary function of the chain group is communication flowing through a single channel
Organizational Communication Functions
- The primary function of informal organizational communication (the grapevine) is socialization and bonding
- The primary purpose of formal organizational communication is task-oriented and goal-focused
- The primary purpose of upward communication is feedback and suggestions from employees to management
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Description
Test your knowledge of organizational communication, including types of communication, interpersonal communication, organizational communication, and the direction of communication flow within an organization. This quiz covers verbal and non-verbal communication, and communication strategies within the organizational context.
