Organizational Behaviour and Management Quiz
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Questions and Answers

What are the three main components of Transactional Analysis?

Ego States, Transactions, Life Positions

Explain the main concept of Johari Window.

Johari Window is a technique that helps people better understand their relationship with themselves and others. It represents information about a person in four quadrants, based on what is known and not known to themselves and others.

What are the two main categories in Content Models of Motivation?

Maslow's Hierarchy of Needs, Herzberg's Two-Factor Theory

Name two approaches to leadership in the workplace.

<p>Transactional and Transformational leadership</p> Signup and view all the answers

What are the two main types of groups in the workplace?

<p>Formal groups and Informal groups</p> Signup and view all the answers

What are the two main categories in the Process of Decision Making Models?

<p>Rational model and Bounded rationality model</p> Signup and view all the answers

What are the main sources of stress at work?

<p>Workload, Role ambiguity, Interpersonal conflicts</p> Signup and view all the answers

Match the following management functions with their descriptions:

<p>Planning = Setting organizational goals and determining the best means to achieve them Organizing = Coordinating and arranging resources to carry out plans effectively Leading = Motivating and directing employees to achieve organizational goals Controlling = Monitoring performance and making adjustments as needed</p> Signup and view all the answers

Match the following individual behaviour concepts with their explanations:

<p>Perception = The process by which individuals interpret and make sense of their environment Learning = The process through which individuals acquire new knowledge or behavior Attitudes = Evaluative statements concerning objects, people, or events Values = Basic convictions about what is right, good, or desirable</p> Signup and view all the answers

Match the following leadership approaches with their characteristics:

<p>Trait approach = Focuses on identifying the personal characteristics of effective leaders Behavioural approach = Emphasizes the behavior of effective leaders rather than their traits Contingency approach = Asserts that effective leadership is contingent on the situation Transactional leadership = Focuses on exchanges between leaders and followers for desired outcomes</p> Signup and view all the answers

Match the following decision-making types with their descriptions:

<p>Programmed decision = A repetitive decision that can be handled using a routine approach Non-programmed decision = A unique decision that requires a custom solution Individual decision making = The process by which an individual makes a decision without consulting others Group decision making = The process by which a collective group makes a decision through discussion and consensus</p> Signup and view all the answers

Match the following interpersonal relationship concepts with their definitions:

<p>Transactional Analysis = A theory of personality and communication that involves analyzing social transactions Johari Window = A model that describes how self-awareness and mutual understanding can be improved in groups Stroke Analysis = The examination of positive and negative interactions between individuals Games Analysis = Identifying unproductive behavioral patterns in interpersonal relationships</p> Signup and view all the answers

Match the following motivation models with their characteristics:

<p>Content Models of Motivation = Focus on identifying the specific factors that motivate individuals at work Process Models of Motivation = Emphasize the cognitive processes involved in motivating behavior and performance Use of Motivation = Application of motivational strategies to enhance employee engagement and performance Motivation at Work = The overall study of what drives and sustains human behavior in the workplace</p> Signup and view all the answers

Match the following work team/group concepts with their explanations:

<p>Reasons for joining groups = Factors that drive individuals to become part of formal or informal groups in organizations Types of groups = Different categories of groups based on their purpose, structure, and function within an organization Group Cohesiveness = The degree to which group members are attracted to each other and are motivated to stay in the group Group Think and Risky Shift = Phenomena related to group decision making and potential risks associated with it</p> Signup and view all the answers

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