BPC1113 Principle of Management: Managing Individual Behavior

What is the term for the tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgments about the behavior of others?

What is the term for the tendency for individuals to attribute their successes to internal factors while putting the blame for failures on external factors?

What is the concept that deals with how people explain the behavior of others?

What is the name of the error that occurs when we overestimate the role of personality and underestimate the impact of situational factors in shaping behavior?

What is the term for the tendency to overestimate the role of internal factors and underestimate the impact of external factors in shaping behavior?

What is Job Involvement related to?

What is Organizational Commitment related to?

What is Employee Engagement related to?

What is Job Satisfaction related to?

Which of the following is NOT a type of job-related attitude?

Fundamental Attribution Error

The tendency to underestimate external factors and overestimate internal factors when analyzing others' behavior.

Self-Serving Bias

The tendency to attribute success to internal factors and failure to external factors.

Attribution Theory

Explains how people interpret and understand the causes of behavior, both their own and others.

Fundamental Attribution Error

Overestimates the role of personality and underestimates the impact of situational factors in shaping behavior.

Actor-Observer Bias

Overestimates the role of internal factors and underestimates the impact of external factors in shaping behavior.

Job Involvement

Relates to the degree of psychological identification with a job, the importance of work to one's self-image, and the level of effort invested.

Organizational Commitment

Relates to the employee's loyalty and dedication to the organization, reflected in their willingness to exert extra effort and remain with the organization.

Employee Engagement

Relates to the employee's involvement, enthusiasm, and commitment to their work, leading to increased productivity and satisfaction.

Job Satisfaction

Relates to positive feelings about one's job, stemming from factors such as work content, relationships, and compensation.

Job Involvement, Organizational Commitment, Employee Engagement, Job Satisfaction, Organizational Justice (Fairness) are the key types.

Test your knowledge on managing individual behavior, including distorted attributions and fundamental attribution error. Part of the BPC1113 principle of management course.