BPC1113 Principle of Management: Managing Individual Behavior

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Questions and Answers

What is the term for the tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgments about the behavior of others?

  • Distorted Attributions
  • External attribution
  • Fundamental attribution error (correct)
  • Self-serving bias

What is the term for the tendency for individuals to attribute their successes to internal factors while putting the blame for failures on external factors?

  • Self-serving bias (correct)
  • Internal attribution
  • Attribution theory
  • Fundamental attribution error

What is the concept that deals with how people explain the behavior of others?

  • Attribution theory (correct)
  • Self-serving bias
  • Fundamental attribution error
  • Cognitive dissonance

What is the name of the error that occurs when we overestimate the role of personality and underestimate the impact of situational factors in shaping behavior?

<p>Fundamental attribution error (D)</p> Signup and view all the answers

What is the term for the tendency to overestimate the role of internal factors and underestimate the impact of external factors in shaping behavior?

<p>Fundamental attribution error (C)</p> Signup and view all the answers

What is Job Involvement related to?

<p>The degree to which an employee identifies with their job (B)</p> Signup and view all the answers

What is Organizational Commitment related to?

<p>An employee's loyalty to, identification with, and involvement in their organization (D)</p> Signup and view all the answers

What is Employee Engagement related to?

<p>When employees are connected to, satisfied with, and enthusiastic about their jobs (D)</p> Signup and view all the answers

What is Job Satisfaction related to?

<p>An employee's general attitude toward their job (D)</p> Signup and view all the answers

Which of the following is NOT a type of job-related attitude?

<p>Employee Performance (B)</p> Signup and view all the answers

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Study Notes

Fundamental Attribution Error

  • The tendency to underestimate external factors and overestimate internal factors when analyzing others' behavior.

Self-Serving Bias

  • The tendency to attribute success to internal factors and failure to external factors.

Attribution Theory

  • Explains how people interpret and understand the causes of behavior, both their own and others.

Fundamental Attribution Error

  • Overestimates the role of personality and underestimates the impact of situational factors in shaping behavior.

Actor-Observer Bias

  • Overestimates the role of internal factors and underestimates the impact of external factors in shaping behavior.

Job Involvement

  • Relates to the degree of psychological identification with a job, the importance of work to one's self-image, and the level of effort invested.

Organizational Commitment

  • Relates to the employee's loyalty and dedication to the organization, reflected in their willingness to exert extra effort and remain with the organization.

Employee Engagement

  • Relates to the employee's involvement, enthusiasm, and commitment to their work, leading to increased productivity and satisfaction.

Job Satisfaction

  • Relates to positive feelings about one's job, stemming from factors such as work content, relationships, and compensation.
  • Job Involvement, Organizational Commitment, Employee Engagement, Job Satisfaction, Organizational Justice (Fairness) are the key types.

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