Organizational Behavior True or False Quiz

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Questions and Answers

Human behavior is a process of choosing from among different alternatives.

True (A)

Which manager believes that employees like their job and have self-control?

  • Manager Z
  • Manager X (correct)
  • Manager W
  • Manager Y

According to Maslow, the drive to become what we are capable of becoming is known as self __________.

fulfillment

What is one factor that affects job satisfaction according to motivation theories?

<p>Wages</p> Signup and view all the answers

The person characterized as an introvert prefers to work in the field of marketing, sales, and public relations.

<p>False (B)</p> Signup and view all the answers

Match the following theories with their descriptions:

<p>Maslow's Hierarchy of Needs = A motivational theory that comprises five levels of human needs Theory X = A management style that assumes employees are inherently lazy Theory Y = A management style that assumes employees are self-motivated Two-Factor Theory = A theory that differentiates between hygiene and motivational factors</p> Signup and view all the answers

According to the Big Five personality traits theory, the personality trait 'openness' refers to the preference for new ideas and challenges.

<p>True (A)</p> Signup and view all the answers

Stereotyping is considered one of the limitations of __________.

<p>perception</p> Signup and view all the answers

There is no relationship between psychology and organizational behavior.

<p>False (B)</p> Signup and view all the answers

What is a characteristic of a person who is described as open according to the Big Five personality traits?

<p>They cooperate with others and offer help.</p> Signup and view all the answers

Which factors are considered as influences on employees' behavior at the group level?

<p>All of the above (D)</p> Signup and view all the answers

Human resources are considered one of the least important resources of an organization.

<p>False (B)</p> Signup and view all the answers

What is one of the objectives of studying organizational behavior?

<p>Understanding employees' behavior</p> Signup and view all the answers

According to Maslow's hierarchy of needs, after satisfying physiological needs, a person transfers to ______ needs.

<p>safety</p> Signup and view all the answers

What personality trait describes a person who is diligent and performs tasks effectively according to the Big Five personality traits theory?

<p>Conscientiousness (B)</p> Signup and view all the answers

Perception only influences how we react to others' actions.

<p>False (B)</p> Signup and view all the answers

Family and friends are ______ factors that affect individual personality.

<p>social</p> Signup and view all the answers

Which of the following best defines motivation?

<p>All of the above (D)</p> Signup and view all the answers

Match the type of need in Maslow's hierarchy to its corresponding description:

<p>Physiological needs = Basic survival needs such as food and water Safety needs = Protection from physical and emotional harm Social needs = Desire for relationships and belonging Self-actualization = Realizing personal potential and self-fulfillment</p> Signup and view all the answers

What factors are considered while influencing perception?

<p>Volume of the stimulus, novelty of the stimulus, mobility of the stimulus, motives and interests</p> Signup and view all the answers

Flashcards

Human Behavior: Choice Process

Human behavior is a conscious process of making choices from available options.

Predictability of Human Behavior

While human behavior can be influenced by factors like personality and environment, it's not entirely predictable. People can surprise us with their choices.

Motivations and Stimuli in Behavior

Human behavior is driven by a combination of internal motives and external stimuli. These influence our actions.

Competition Drives Organizational Behavior Study

Intense competition between organizations is one of the key factors that drove the growth of the study of organizational behavior.

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Trade Unions in Organizational Behavior

Trade unions and labor unions are important subjects within the study of organizational behavior. They influence workplace dynamics and relationships between employees and management.

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Psychology and Organizational Behavior

Psychology and organizational behavior are closely related. Psychology provides insights into individual behavior, which is crucial for understanding how people function within organizations.

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Introverts and Marketing

Introverts are not inherently suited to marketing, sales, or public relations. These fields can be challenging for introverts, but they're not inherently incompatible.

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Openness in Big Five Personality Traits

Openness, according to the Big Five personality traits, is characterized by a willingness to try new things and embrace challenges. This trait is not solely defined by being cooperative or helpful.

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Behavioral Skills for All Levels

Top managers are not the only ones who need behavioral skills. Effective leadership requires strong behavioral skills at all levels of an organization.

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Introverts and Cooperation

Decency, cooperation, and helpfulness are not exclusive traits of extroverts. Introverts can possess these qualities as well.

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Group Level Factors Affecting Employee Behavior

The factors that affect employee behavior within a group setting, including organizational structure, leadership style, and the overall organizational culture.

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Individual Level Factors Affecting Behavior

Individual factors that shape a person's behavior within an organization, including organizational culture, work groups, and personal perception.

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Human Resources: Most Valuable Asset

Human resources are considered the most crucial assets for any organization's success or failure, even more important than physical or intangible resources.

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Objectives of Studying Organizational Behavior

Understanding, predicting, and directing employee behavior are all important objectives of studying organizational behavior.

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Focus of Organizational Behavior

Organizational behavior focuses on understanding human behavior within the context of organizations, not in personal or public settings.

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Factors Affecting Personality

Social and hereditary factors are two major influences on a person's personality development.

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Conscientiousness in the Big Five

A conscientious person demonstrates strong work ethic, reliability, and a commitment to completing tasks perfectly. This trait is one of the five major personality dimensions.

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Definition of Motivation

Motivation is the internal drive that guides an individual's behavior towards a specific goal, fueled by their level of enthusiasm.

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Hierarchy of Needs: Safety Needs

According to Maslow's Hierarchy of Needs, once a person's basic physiological needs are met, their focus shifts towards safety and security.

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Definition of Perception

Perception involves the process of how individuals interpret and understand the world around them, including the environment and the actions of others.

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Study Notes

True or False Questions

  • 1: Human behavior is a process of choosing among different alternatives.

  • True

  • 2: Human behavior cannot be predicted.

  • True

  • 3: Human behavior is driven by motives and stimuli.

  • True

  • 4: Intensive competition between organizations was a major reason for studying organizational behavior.

  • True

  • 5: The emergence of trade unions and labor unions is not effective for studying organizational behavior.

  • False

  • 6: There is no relationship between psychology and organizational behavior.

  • False

  • 7: An introvert prefers work in marketing, sales, and public relations.

  • False

  • 8: A person who cooperates with others and offers help is characterized by openness.

  • True

  • 9: According to the Big Five personality traits theory, an open personality prefers new ideas and challenges.

  • True

  • 10: Top managers are the only ones who need behavioral skills.

  • False

  • 11: A person described as decent, cooperative, and helpful to others is an extrovert.

  • False

  • 12: Wages and incentives are motivational factors.

  • True

  • 13: Personal behavior depends on how individuals perceive and evaluate things, whether correct or not.

  • True

  • 14: Self-esteem, according to Maslow, is the drive to achieve one's potential, including growth, and fulfillment.

  • True

  • 15: Manager X believes employees like their job and have self-control.

  • True

  • 16: Manager Y believes employees should be controlled.

  • True

  • 17: An introvert prefers marketing, sales, and public relations.

  • False

  • 18: A cooperative person is characterized by openness, according to the Big Five personality traits theory.

  • True

  • 19: Openness, according to the Big Five personality theory, prefers new ideas and challenges.

  • True

  • 20: People lacking emotional stability can work in customer service.

  • True

  • 21: McGregor proposed the hierarchy of needs theory.

  • False (Maslow proposed it)

  • 22: Maslow proposed the (X) and (Y) theory.

  • False

  • 23: Stereotyping is a limitation of perception.

  • True

  • 24: The receiver creates and sends a message in communication.

  • False

Multiple Choice Questions

  • 1: Factors affecting employee behavior include:

  • Group level

  • Organizational hierarchy

  • Leadership style

  • Organizational culture

  • All of the above

  • 2: Factors influencing person-organization behavior include:

  • Organizational culture

  • Work groups

  • Perception

  • None of the above

  • 3: Important organizational resources include:

  • Physical resources

  • Human resources

  • Intangible resources

  • All of the above

  • 4: Objectives of studying organizational behavior include:

  • Understanding employee behavior

  • Predicting employee behavior;

  • Directing and controlling employee behavior

  • All of the above

  • 5: Organizational behavior is defined as:

  • Studying human behavior in organizations

  • All of the above

  • 6: Family and friends affect individual personality through:

  • Social factors

  • Heredity

  • Situational factors

  • Biological factors

  • 7: A hard-working person, efficiently accomplishing tasks, exhibits:

  • Openness

  • Agreeableness

  • Conscientiousness

  • Extroversion

  • 8: Family and friends impact individual personality by influencing:

  • Social factors

  • Heredity

  • Situational factors

  • Biological factors

  • 9: Motivation is defined as:

  • Individual experiences and behavioral skills

  • 10: Maslow's hierarchy, if a person reaches the satisfaction of physiological needs, they then transfer to:

  • Self-actualization

  • Self-esteem

  • Safety needs

  • Social needs

  • 11: Perception is defined as:

  • Paying attention to surroundings

  • Choosing alternatives

  • Reaction to others' actions

  • How individuals interpret the environment

  • 12: Factors influencing perception include:

  • Stimulus volume

  • Stimulus novelty

  • Stimulus mobility

  • Motives and interests

  • 13: According to the two-factor theory, organization policy and leadership style are among:

  • Motivational factors

  • Healthy factors

  • 14: The possibility of stimulus perception increases when:

  • Stimulus volume is high

  • Stimulus is mobile

  • Stimulus is novel

  • All of the above

  • 15: Job progress and promotions, in the two-factor theory, are:

  • Motivational factors

  • (Other options from the text)

  • 16: Stimuli are processed through:

  • Feelings about stimuli

  • Attention to stimuli

  • Interpretation of stimuli

  • Behavioral reactions to stimuli

  • 17: Drawing a general impression based on a single trait is known as:

  • Stereotyping;

  • Projection

  • The halo effect

  • First impression

  • 18: A hard-working individual is characterized by:

  • Openness

  • Agreeableness

  • Conscientiousness

  • Extroversion

  • 19: Organizing information selectively is part of the … stage of perception.

  • First

  • Second

  • Third

  • Fourth

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