Questions and Answers
What are the main characteristics of an ideal bureaucracy? (Select all that apply)
Division of Labor can lead to an increase in alienation among workers.
True
What is one pro and one con of the Hierarchy of Organization?
Pro: Clarifies command. Con: Deprives people of voice in decision making.
What is the main purpose of Written Rules and Regulations in a bureaucracy?
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Impersonality in bureaucracy promotes loyalty to the group.
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How does employment based on technical qualifications decrease discrimination?
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Study Notes
Characteristics of an Ideal Bureaucracy
- Divisions of Labor: Specialization in specific tasks enhances efficiency but can lead to worker alienation and trained incapacity.
- Hierarchy of Organization: Establishes clear authority levels which clarify command structure; however, it may limit employee voice and enable unethical practices by hiding mistakes.
- Written Rules and Regulations: Provide uniformity and clear expectations, fostering organizational unity. Conversely, excessive rules may stifle creativity and shift focus from achieving goals to strictly adhering to procedures.
- Impersonality: Ensures unbiased and equal treatment among employees, promoting fairness; however, it can lead to a lack of personal connections and reduced loyalty to the organization.
- Employment Based on Technical Qualifications: Promotes hiring based on merit instead of favoritism, reducing discrimination. Nonetheless, it may lead to stagnation in employee ambition and the Peter Principle, where individuals are promoted until they reach their level of incompetence.
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Description
Explore the essential characteristics of an ideal bureaucracy, including divisions of labor, hierarchy, written rules, impersonality, and merit-based employment. Understand both the strengths and weaknesses of these characteristics in enhancing organizational effectiveness and employee engagement.
