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Questions and Answers
What is typically assigned just before or after a group is formed?
What is typically assigned just before or after a group is formed?
In the context of organizational behavior, what do processes represent?
In the context of organizational behavior, what do processes represent?
Which of the following best describes organizational citizenship behavior?
Which of the following best describes organizational citizenship behavior?
Which outcome variable reflects an employee's effectiveness and efficiency at their core job tasks?
Which outcome variable reflects an employee's effectiveness and efficiency at their core job tasks?
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How is stress defined in the context of employee attitudes?
How is stress defined in the context of employee attitudes?
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What does group cohesion measure?
What does group cohesion measure?
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What is the primary focus of organizational behavior as a field of study?
What is the primary focus of organizational behavior as a field of study?
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What type of behavior encompasses actions taken by employees to distance themselves from an organization?
What type of behavior encompasses actions taken by employees to distance themselves from an organization?
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How does systematic study contribute to understanding behavior in organizations?
How does systematic study contribute to understanding behavior in organizations?
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How do organizational structure and culture change over time?
How do organizational structure and culture change over time?
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Which of the following disciplines does NOT contribute to organizational behavior?
Which of the following disciplines does NOT contribute to organizational behavior?
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What role does evidence-based management play in decision-making?
What role does evidence-based management play in decision-making?
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What does the discipline of sociology focus on in relation to organizational behavior?
What does the discipline of sociology focus on in relation to organizational behavior?
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Which of the following best describes psychology's contribution to organizational behavior?
Which of the following best describes psychology's contribution to organizational behavior?
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Which component of the OB model includes variables such as personality and group structure?
Which component of the OB model includes variables such as personality and group structure?
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What is one limitation of making decisions based solely on intuition according to the principles of organizational behavior?
What is one limitation of making decisions based solely on intuition according to the principles of organizational behavior?
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Study Notes
Organizational Behavior (OB)
- OB investigates how individuals, groups, and organizational structures affect behavior within organizations. The goal is to improve organizational effectiveness.
Complementing Intuition with Systematic Study
- Behavior is predictable if we understand a person's perception of the situation and their priorities.
- Evidence-Based Management (EBM) supports using data to inform decision-making.
- Intuition, or "gut feelings," about why we do things and why others act the way they do, can be supplemented by systematic study and EBM. Decisions based solely on intuition often lack complete information.
Major Disciplines Contributing to OB
- Psychology looks to understand, explain, measure, and sometimes change human behavior (including animals).
- Social psychology blends concepts from psychology and sociology.
- Sociology studies people in relation to their social environment or culture.
- Anthropology studies societies to understand human beings and their activities.
Three Levels of Analysis in OB
- Inputs: Variables that lead to processes; include individual characteristics (diversity, personality, values), group structure, group roles, team responsibilities, organizational structure, and culture. These factors often change over time.
- Processes: Actions or behaviors; examples include emotions, moods, motivation, perception, decision-making, communication, leadership, power dynamics, conflict, negotiation, human resource management, and change practices.
- Outcomes: Key variables; these are affected by inputs and processes; examples include individual variables such as attitudes, stress, task performance, citizenship behaviour, withdrawal behavior; group variables such as cohesion and group functioning; and organizational variables like productivity and survival.
Outcome Variables
- Attitudes and stress: Employee attitudes represent evaluations of objects, people, or events, ranging from positive to negative. Stress is an unpleasant psychological reaction to environmental pressures.
- Task performance: Combining effectiveness and efficiency in core job tasks reflects the level of task performance.
- Organizational citizenship behavior: Discretionary actions outside formal job requirements that benefit the workplace environment.
- Withdrawal behavior: Actions employees take to separate themselves from the organization.
- Group cohesion: The extent to which group members support and validate each other.
- Group functioning: The quantity and quality of a group's work output.
- Productivity: An organization is productive when it accomplishes its goals by transforming inputs into outputs at the lowest cost, relying on both effectiveness and efficiency.
- Survival: Organizational survival is evidenced by the organization's sustained existence and growth over time.
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Description
Explore the key concepts of Organizational Behavior (OB) and understand how individual, group, and structural factors influence behaviors within organizations. This quiz also discusses the importance of evidence-based management and the contributions of various disciplines like psychology, sociology, and anthropology.
