Organizational Behavior (OB) Fundamentals

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What is a key aspect of developing a winning people strategy?

Maintaining a healthy working environment

What is the primary focus of organizational behavior?

Improving employee relations and communication

What is the result of establishing a healthy working environment?

Employees perform better than expected and feel valued

What is a characteristic of successful organizations?

They are able to solve conflicts proactively

What is the benefit of understanding behavioral dynamics in conflict resolution?

It helps to foresee or avoid undesirable outcomes of conflicts

What is the purpose of conflict resolution in organizations?

To safeguard the integrity of the work environment

What is the result of proactive conflict resolution?

Employees are able to focus on their tasks without distractions

What is the role of organizational behavior in conflict resolution?

It provides opportunities for businesses to deal with possible conflicts before they escalate

What is the outcome of a healthy working environment?

Employees are motivated and recognized

Why is maintaining a healthy working environment important?

It helps employees to perform better than expected

Understand the basics of organizational behavior, including human behavior, interactions, and group dynamics within an organization. Explore the roles of top-level, middle-level, and low-level employees and how they respond to each other.

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