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Questions and Answers
What is a defining characteristic of a system in the context of management?
What is a defining characteristic of a system in the context of management?
Which of the following best describes an organization within the Systems Approach?
Which of the following best describes an organization within the Systems Approach?
In the context of Modern Management Thought, which part is NOT considered a basic part of a system?
In the context of Modern Management Thought, which part is NOT considered a basic part of a system?
What does contingency planning emphasize in management?
What does contingency planning emphasize in management?
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Which of the following elements is NOT identified as part of the structural subsystem of an organization?
Which of the following elements is NOT identified as part of the structural subsystem of an organization?
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Which statement best describes quality management?
Which statement best describes quality management?
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What does the technical subsystem of an organization utilize?
What does the technical subsystem of an organization utilize?
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Which characteristic is NOT associated with the systems approach in management?
Which characteristic is NOT associated with the systems approach in management?
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Which of the following best describes the focus of classical management theory?
Which of the following best describes the focus of classical management theory?
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What principle did Frederick Taylor emphasize in his scientific management approach?
What principle did Frederick Taylor emphasize in his scientific management approach?
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Which of the following is NOT one of Fayol's four functions of management?
Which of the following is NOT one of Fayol's four functions of management?
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What key concept did the classical management theory introduce regarding workplace organization?
What key concept did the classical management theory introduce regarding workplace organization?
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Which characteristic of management in the classical period was associated with the industrial revolution?
Which characteristic of management in the classical period was associated with the industrial revolution?
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What does the concept of management being described as 'multi-disciplinary' imply?
What does the concept of management being described as 'multi-disciplinary' imply?
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Which principle is NOT part of Fayol's administrative management theory?
Which principle is NOT part of Fayol's administrative management theory?
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How is management best described according to its characteristics?
How is management best described according to its characteristics?
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What does it mean when management is described as both a science and an art?
What does it mean when management is described as both a science and an art?
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What does the classical management theory primarily disregard?
What does the classical management theory primarily disregard?
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What is meant by management being 'situational'?
What is meant by management being 'situational'?
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Which aspect was a significant focus of Frederick Taylor’s scientific management?
Which aspect was a significant focus of Frederick Taylor’s scientific management?
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In what way does management demonstrate its nature as a system of authority?
In what way does management demonstrate its nature as a system of authority?
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What characterizes the evidence of management's effectiveness?
What characterizes the evidence of management's effectiveness?
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Why is critical observation important in the scientific aspect of management?
Why is critical observation important in the scientific aspect of management?
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Which statement is true regarding management techniques?
Which statement is true regarding management techniques?
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Study Notes
Grade 11 ABM Organization and Management
- Management is a multi-purpose organ that manages business, managers, and workers.
- Management is the art of getting things done through people.
- Management is an art of creating an environment in which people can perform and cooperate towards group goals.
- Management is goal-oriented, not an end in itself; it's a means to achieve goals.
- Management has no justification without goals—group or organizational goals.
- Management's success is measured by achieving established goals, using human, physical, and financial resources efficiently.
- Management is universal, an essential element of any organized activity, regardless of its size or type.
- Management is a continuous process, operating as long as there is organized action to achieve group goals—it's ongoing and dynamic.
- Management is multi-disciplinary, drawing from other disciplines like engineering, anthropology, sociology, and psychology.
- Management is intangible, evidenced by results from its efforts through others. It can't be seen, but its presence can be felt in achieving organizational results.
- Management is situational; there's no single best way to do things. It must adapt to particular problems and conditions.
- Management is both a science and an art. It's a systematized body of knowledge based on principles, applied through observation, critical thinking, and intelligent speculation, rather than trial and error.
- Management is a system of authority — it provides direction for organizational activities. It employs a hierarchy for command and control to direct activities smoothly.
- Management thought evolved through four distinct stages: pre-scientific, classical, neo-classical, and modern.
Pre-Scientific Management Period
- Focused on managerial skills and experience, intuition, and trial and error.
- This predates scientific management principles.
Classical Management Theory
- Based on physical and economic needs of workers, focusing on job content and the management of physical resources.
- Scientific principles of efficiency, productivity, and division of labor were included.
- Included scientific management (Taylor), administrative management (Fayol), and bureaucratic model (Weber).
Neo-Classical Management Theory/Behavioral Approach
- Recognized the human and social aspects of management, the critical role of employees in achieving organizational goals.
- Emphasized the importance of Physiological and social aspects of workers.
- This was a reaction to the limitations of classical management theory.
- Key figures: Elton Mayo, Douglas McGregor, who introduced Theory X and Theory Y to explain employee motivation.
Modern Theory or Systems Approach
- Reflects the complex and dynamic nature of organizations.
- Incorporates various approaches—systems thinking, contingency planning, and quality management.
- Systems thinking recognizes organizations as complex systems.
- Systems theory views organizations as having inputs, processes, and outputs and is goal-oriented.
- Includes contingency planning, emphasizing adapting management to the specific circumstances and challenges of organizations.
- Quality management is also important, to continuously improve processes and products using approaches like Total Quality Management (TQM) and Six Sigma.
Functions, Roles and Skills of a Manager
- Managers achieve objectives efficiently and effectively using resources.
- Efficient means doing things right, while effective means doing the right thing.
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Description
This quiz explores the fundamental concepts of management as studied in Grade 11 Accounting, Business, and Management (ABM). It delves into the characteristics, goals, and processes involved in effective management practices. Ideal for students aiming to understand the role of management in various organizational contexts.
