Organizational Behavior & Design Course

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Questions and Answers

What foundational element distinguishes an organization from a mere collection of individuals?

  • A clearly defined goal that drives collective action. (correct)
  • The implementation of complex technological systems.
  • The presence of official paperwork and legal registration.
  • The establishment of a hierarchical management structure.

In the analysis of organizational failures, what critical question helps in understanding the root causes?

  • Which competitor benefited most from the organization's failure?
  • Was the failure due to internal inefficiencies or external pressures? (correct)
  • How quickly can the organization recover financially?
  • Did the organization adhere to industry best practices?

How might an organization's design and structure influence its overall behavior?

  • By isolating departments to foster specialization and reduce redundancy.
  • By impacting communication channels, decision-making processes, and interactions. (correct)
  • By focusing solely on financial incentives to drive employee performance.
  • By strictly dictating employee actions and limiting autonomous decision-making.

Which aspect is most crucial when defining an organization from a managerial perspective?

<p>The ability to effectively control performance in pursuit of objectives. (A)</p> Signup and view all the answers

Within the context of organizational design, what does 'coordination' primarily aim to achieve?

<p>To harmonize the interactions between human elements and non-human elements. (A)</p> Signup and view all the answers

What key element does Richard Scott emphasize as essential in the concept of organizations?

<p>The collaborative pursuit of explicit goals by individuals. (D)</p> Signup and view all the answers

Considering the learning outcomes of organizational behavior studies, what is the significance of 'deconstructing' case studies?

<p>To thoroughly examine a firm's design and actions to grasp its underlying dynamics. (D)</p> Signup and view all the answers

What is the primary aim of 'critiquing' organizational theories?

<p>To assess their applicability in the current economic and business environment. (C)</p> Signup and view all the answers

How do power structures impact organizational behavior and systems?

<p>They shape communication channels, decision-making hierarchies, and influence distribution. (A)</p> Signup and view all the answers

In what way might technological advancements pose new challenges for organizational design?

<p>They demand adaptation in business models, potentially rendering existing structures obsolete. (C)</p> Signup and view all the answers

What would be the best approach to study an organization's structure?

<p>Explore its coordination mechanisms. (C)</p> Signup and view all the answers

From a sociological perspective, what is an organization's main goal?

<p>Fulfill a societal need. (B)</p> Signup and view all the answers

According to the material, what is the first step towards understanding an organization's shortcomings?

<p>Understanding the causes. (B)</p> Signup and view all the answers

Why is organizational behavior an important field of study?

<p>Because it directly informs organizational design and structure. (B)</p> Signup and view all the answers

Why might new visions of work create organizational challenges?

<p>They change traditional management. (C)</p> Signup and view all the answers

Why is collaborative pursuit of explicit goals critical within an organization?

<p>It aligns the organization. (D)</p> Signup and view all the answers

What role does controlled performance play in an organization?

<p>Aligns resources. (C)</p> Signup and view all the answers

Which critical change is necessary for organizations to compete effectively?

<p>Redefine business models. (C)</p> Signup and view all the answers

What is the primary goal to promote organizational success?

<p>Adapting management. (C)</p> Signup and view all the answers

What can internal inefficiencies affect?

<p>Organizational success. (C)</p> Signup and view all the answers

Flashcards

What is an organization?

Social structures created by individuals to collaboratively pursue specific goals.

A goal in mind

A defined objective which can be economic, sociological, or managerial.

Leader/Decision Maker

A person or group responsible for guiding and controlling performance to achieve goals

Action involved

Involves how people implement plans and learn from successes and failures.

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Communication/Members

How humans and non-human elements communicate and coordinate to impact organizational systems.

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Organizational Behavior

A field studying the impact of individuals, groups, and structures on behavior within organizations.

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How are Organizational Behaviour and Design related?

The design/structure has influence on organizational behaviour.

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Study Notes

  • Organizational Behavior and Design course material
    • Marie-Mathilde Basile can be contacted at [email protected]
    • This is for License 2 (2024-25) Economics and Management, Université Côte d’Azur

About Marie-Mathilde Basile

  • Chief Manager CAE ACTICOP since 2021
  • Sustainable Tourism Consultante, Self-employed since 2015
  • M2 Tourisme culturel et Territoires: Ingénierie de Projets - Université Sorbonne Nouvelle- Paris 3 (2015-2016)
  • Bachelor Hotel, Travel and Tourism- Skema Bachelor Sophia Antipolis (2009-2012)
  • Bachelor Tourism Management- UWE Bristol,UK. (2011 – 2013 )
  • Baccalauréat Economique et Social. ( 2006)
  • Interests include: SCOP, Cooperation, mindfulness, and new visions of work.

Course Objectives

  • Introduction to the main challenges of organizational theories: concepts, authors and main theoretical foundations
  • Discussion on organizational structures: specialization and coordination mechanisms
  • Exposure to new organizational challenges induced by technological advances and others visions of work
  • Application of theories in real cases of organizations and contemporary firms

Learning Outcomes

  • Identifying the main organizational theories and their evolution since the 1950s
  • Comparing organizational structures and their coordination mechanisms
  • Distinguishing relevant organizational design for contemporary organizations impacted
  • Deconstructing case-studies of real firms to understand their organizational design and behaviour
  • Critiquing organizational theories in their coherence with today’s economic and business world

Course Information

  • Course uses Moodle
  • Pre-requisite: Intermediate English Level
  • PowerPoint presentations are uploaded at the end of each session
  • Includes online resources to watch and read with material to auto-evaluate

Course Structure

  • Part 1: What are organizations and organization theories? (Sessions 1, 2, and 3)
  • Part 2: Basic challenges of organizational design (Session 4)
  • Part 3: Designing organizational structures: Specialisation and coordination (Sessions 5 and 6)
  • Part 4: New challenges of organizational design (Sessions 7 to 10)
  • Session 4 will include QCM 1 – Session 7 will include QCM 2
  • Session 10 is the final exam

Evaluations

  • QCM 1 makes up 20% of the final grade
  • QCM 2 makes up 20% of the final grade
  • The Final Exam makes up 50% of the final grade
  • Attendance makes up 5% of the final grade
  • Participation makes up 5% of the final grade
  • The total grade adds up to 100%

References

  • Jones G.R. (2012). Organizational Theory, Design and Change – Text and Cases, 7th Edition.
  • Roberts J. (2007). The Modern Firm – Organizational Design for Performance and Growth, Oxford University Press.
  • Buchanan D.A. & Huczynski A.A. (2017). Organizational Behaviour, Pearson, 9th Edition.
  • Argyris C. (2010). Organizational Traps – Leadership, Culture, Organizational Design, Oxford University Press.
  • Laloux F (2015) Reinventing Organization

Part 1: What Are Organizations and Organization Theories?

  • Section 1: What is an organization and why study it?
  • Section 2: What are organizational behaviour and design?
  • Section 3: A short journey towards organization theories: Main authors and the key ideas
  • Section 4: What interest of Organization sciences for real firms? Some empirical illustrations

Bad Service

  • Reflect on experiences with bad service
  • Consider who is to blame when these situations arise

Defining Organizations

  • Organizations are conceived as social structures created by individuals to support the collaborative pursuit of specified goals (Richard Scott)
  • Wikipedia definition states it is comprised of four things
    • A goal in mind
    • A leader or committee making the decision
    • Action involved
    • Communication and members
  • A goal in mind can be:
    • Economic definition
    • Sociological definition
    • Managerial definition
  • Organizations involve controlled performance in the pursuit of goals
  • Action involved requires to act and learn from failures
  • Communication and members
    • Organizations can exist as political systems
    • Coordination of human and non-human factors is key
  • It's important to understand why an organisation may fail.
    • Are the causes internal or external?
    • Absurd decision?
    • Coordination failures?
    • Technological problem?

Organisational Behaviour and Design

  • Section 2 focuses on organizational behaviour and design
  • Organizational design and structures influence organizational behaviour

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