Organizational Behavior Chapter 1 Quiz

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Questions and Answers

What is the main objective of studying OB, as described in the text?

  • To improve interpersonal skills only
  • To become a successful manager
  • To memorize behavioral science disciplines
  • To understand oneself and others at work (correct)

Which is NOT a focus area mentioned in the importance of studying OB?

  • Human resource development
  • Organizational effectiveness
  • Efficiency
  • Financial management (correct)

What is the primary emphasis of this course as described in the text?

  • Studying architectural design
  • Understanding theoretical physics concepts
  • Translation of management theory to practices (correct)
  • Exploration of historical business cases

What does OB stand for?

<p>Organizational Behavior (D)</p> Signup and view all the answers

How does studying OB enable individuals to be effective in life?

<p>By learning to create effective work groups (A)</p> Signup and view all the answers

What are the major behavioral science disciplines that contribute to OB?

<p>Psychology and Sociology (B)</p> Signup and view all the answers

Which outcome indicates that an organization is able to exist and grow over the long term?

<p>Survival (D)</p> Signup and view all the answers

What does group functioning refer to?

<p>The quantity and quality of a group’s work output (B)</p> Signup and view all the answers

What should managers rely on to explain cause-and-effect relationships?

<p>Metrics and situational variables (D)</p> Signup and view all the answers

Which skills should managers work on to increase their leadership potential?

<p>Interpersonal skills (D)</p> Signup and view all the answers

To achieve productivity, what is required of an organization?

<p>Transformation of inputs into outputs at the lowest cost (C)</p> Signup and view all the answers

What should managers aim to improve through training and staying updated with organizational behavior trends like 'big data'?

<p>Technical skills (C)</p> Signup and view all the answers

What term is used to describe the combination of effectiveness and efficiency at doing core job tasks?

<p>Task performance (A)</p> Signup and view all the answers

Which type of behavior is characterized as actions taken by employees to separate themselves from the organization?

<p>Withdrawal behavior (B)</p> Signup and view all the answers

What are the evaluations employees make about objects, people, or events, ranging from positive to negative?

<p>Attitudes (A)</p> Signup and view all the answers

Which term refers to the discretionary behavior that contributes to the psychological and social environment of the workplace?

<p>Citizenship behavior (D)</p> Signup and view all the answers

Which term refers to the set of actions that employees take to distance themselves from the organization?

<p>Withdrawal behavior (B)</p> Signup and view all the answers

What is the main focus of Positive Organizational Scholarship?

<p>Focusing on employees' strengths and potential (A)</p> Signup and view all the answers

In the context of the text, what is stress defined as?

<p>An unpleasant psychological process in response to environmental pressures (A)</p> Signup and view all the answers

What do organizations distribute to guide employees through ethical dilemmas?

<p>Code of ethics (A)</p> Signup and view all the answers

Which level of analysis in Organizational Behavior (OB) considers variables like personality and group structure?

<p>Inputs (C)</p> Signup and view all the answers

How can processes in organizational behavior be described?

<p>As verbs (A)</p> Signup and view all the answers

When are group structure and roles typically assigned within an organization?

<p>Immediately before or after a group is formed (B)</p> Signup and view all the answers

What role do managers play in promoting ethical behavior?

<p>Creating an ethically healthy climate (B)</p> Signup and view all the answers

Which of the following is NOT one of the challenges that can make behaviors challenging in today’s workplace according to the text?

<p>Environmental conservation (C)</p> Signup and view all the answers

What OB concept(s) apply to absenteeism or turnover issues in the workplace?

<p>Job satisfaction and reward (A)</p> Signup and view all the answers

What is the definition of interpersonal skills?

<p>A set of skills used in professional and personal life to communicate and interact with people (D)</p> Signup and view all the answers

What is NOT an interpersonal skill according to the text?

<p>Powerful leadership (B)</p> Signup and view all the answers

What OB concept(s) can help resolve conflict with coworkers according to the text?

<p>Effective communication and negotiation (C)</p> Signup and view all the answers

What does globalization refer to?

<p>A trend in which the cultural, economic, and political activities of people in different countries increasingly influence each other and become interdependent. (A)</p> Signup and view all the answers

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