Organizational Behavior: An Overview
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Questions and Answers

Which academic discipline primarily contributes to understanding group dynamics and organizational structure within the field of organizational behavior (OB)?

  • Psychology
  • Economics
  • Political Science
  • Sociology (correct)

A manager implements a new strategy that significantly boosts the company's profits but also leads to high employee turnover due to increased workload and stress. How would you categorize this managerial activity?

  • Neither effective nor successful
  • Both effective and successful
  • Effective but not successful (correct)
  • Successful but not effective

Which approach to organizational behavior emphasizes adapting management practices to suit different situations and varying circumstances?

  • Systems Approach
  • Scientific Management Approach
  • Human Relations Approach
  • Contingency Approach (correct)

A company is praised for its high productivity and profitability. However, it faces criticism for its discriminatory hiring practices and lack of environmental responsibility. How would you evaluate this company's approach?

<p>Successful but ethically questionable (C)</p> Signup and view all the answers

Which contemporary issue in organizational behavior involves creating a work environment where all employees, regardless of their backgrounds, feel valued and have equal opportunities?

<p>Diversity and inclusion (B)</p> Signup and view all the answers

Which of the following best describes the primary focus of organizational behavior (OB)?

<p>Studying individual and group dynamics within an organizational context. (B)</p> Signup and view all the answers

A company is experiencing low employee morale and decreased productivity. Which aspect of organizational behavior would be MOST relevant to address these issues?

<p>Evaluating the effectiveness of leadership and communication strategies. (C)</p> Signup and view all the answers

Which historical movement significantly shifted the focus of organizational studies towards understanding the social and psychological aspects of work?

<p>The Human Relations Movement (A)</p> Signup and view all the answers

A manager believes that employees inherently dislike work and need constant supervision. This aligns MOST closely with which theory?

<p>Theory X (C)</p> Signup and view all the answers

In which Organizational Behaviour model does management orient itself towards supporting employees in order to boost morale and organizational commitment?

<p>Supportive Model (A)</p> Signup and view all the answers

A company is implementing a new team-based structure. Which fundamental concept of OB will be MOST critical for the success of this initiative?

<p>Effective teamwork (D)</p> Signup and view all the answers

A global organization is facing challenges due to cultural differences among its international teams. Which fundamental concept of OB needs particular attention to improve collaboration?

<p>Open communication. (B)</p> Signup and view all the answers

A company is trying to improve its ethical climate. Which step would be MOST effective according to organizational behavior principles?

<p>Developing a comprehensive code of ethics and ethics training programs. (A)</p> Signup and view all the answers

Flashcards

Organizational Behavior

The study of individual and group behavior in organizations.

Effective Managerial Activities

Activities focused on achieving specific goals and objectives efficiently.

Successful Managerial Activities

Activities achieving organizational goals while fostering a positive work environment.

Contingency Approach

An approach recognizing that there is no one best way to manage; it depends on the situation.

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Contemporary Issues in OB

Current challenges such as diversity, ethics, technology, well-being, and leadership in Organizational Behavior.

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Organizational Behavior (OB)

The study of how individuals and groups behave within an organization.

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Understanding Individual Behavior

Understanding individual actions in a workplace setting.

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Exploring Group Dynamics

Examining how different groups interact and function together.

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Improving Organizational Culture

Enhancing the overall work environment and employee satisfaction.

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Enhancing Job Satisfaction

Boosting employee morale and feeling of contentment at the workplace.

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Promoting Ethical Behavior

Encouraging moral principles and conduct in the workplace.

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Historical Foundation of OB

Early 20th-century studies of human behavior within organizations.

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Autocratic Model

A model where managers have total authority and employees obey orders.

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Study Notes

  • Organizational Behavior (OB) studies behavior of individuals and groups within organizations.
  • OB examines leadership, communication, culture and structure and ho these factors affect individual/group performance, job satisfaction, motivation and effectiveness.
  • Overall goals of OB are to improve effectiveness, employee wellbeing and performance.

Why OB is important

  • It increases employee productivity.
  • Improves effective leadership and teamwork.
  • Improves communication.
  • Increases employee satisfaction.

Historical Foundation

  • The historical origins of OB trace back to the early 20th century.
  • Scholars began studying human behavior in organizations at this time.
  • Includes Scientific Management.
  • Contained the Human Relations Movement.
  • Encompasses Hawthorne Studies.
  • Theory X and Theory Y.
  • Incorporates Contingency Theory.

OB Models

  • Autocratic
  • Custodial
  • Supportive
  • Collegial
  • System

Fundamental Concepts

  • Perception
  • Motivation
  • Leadership
  • Communication
  • Teamwork
  • Organizational culture

Contributing Disciplines

  • Psychology
  • Sociology
  • Anthropology
  • Management
  • Economics
  • Political Science

Effective vs Successful Management

  • Effective refers to achieving specific goals and objectives in an organization.
  • Involves setting clear goals/targets, planning, strategizing, organizing resources/people, and executing plans in a timely efficient manner.
  • Concerned with achieving results and ensuring objectives are met.
  • Successful refers to activities that not only achieve organizational goals but also create a positive work environment and culture.
  • Involves motivating and inspiring, fostering innovation/creativity, building strong relationships with stakeholders, and creating a sense of purpose and direction.
  • Focused on creating a productive, engaged, and satisfied workforce.

Approaches to OB

  • Human Relations Approach
  • Scientific Management Approach
  • Contingency Approach
  • Systems Approach
  • Behavioral Approach
  • Cultural Approach

Contemporary Issues

  • Diversity and inclusion
  • Ethics and corporate social responsibility
  • Technology and automation
  • Employee well-being
  • Leadership and management

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Introduction to Organizational Behavior - PDF

Description

Organizational Behavior (OB) studies behavior of individuals and groups within organizations. OB examines factors such as leadership, communication, culture and structure and their effect on performance and job satisfaction. The goals of OB are to improve effectiveness, employee wellbeing and performance.

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