Organization Culture Definitions Quiz

Introduction of appropriate communication systems, installation of organizational procedures and rules, promotion of organization symbols, development of key rituals, production of policy statements

Organizational symbols like battle flags and national emblems demonstrate unity and embody the organization's reputation.

Key rituals help establish the organization's ethos, which is part of the organizational culture related to the organizational climate.

<p>Policy statements lay the basis for relations with stakeholders.</p> Signup and view all the answers

<p>Selection of service-oriented employees, training programs focusing on product knowledge, active listening, patience, and emotional display</p> Signup and view all the answers

<p>Training programs help employees develop skills like product knowledge, active listening, patience, and emotional display which are essential for pleasing customers.</p> Signup and view all the answers

<p>People orientation</p> Signup and view all the answers

<p>Rules</p> Signup and view all the answers

<p>Communicate ethical expectations</p> Signup and view all the answers

<p>High quality, low absenteeism, high efficiency</p> Signup and view all the answers

<p>Team orientation</p> Signup and view all the answers

<p>Be a visible role model, communicate ethical expectations, provide ethical training</p> Signup and view all the answers

<p>Organization culture is defined as a pattern of basic assumptions invented, discovered or developed by a group as it learns to cope with its problems of external adaptation and internal integration, that has worked well enough to be considered valuable and therefore to be taught to new members as the correct way to perceive, think, and feel in relation to these problems.</p> Signup and view all the answers

<p>Organization culture creates distinction between one organization and others by providing a system of shared meaning held by members that distinguishes the organization from others.</p> Signup and view all the answers

<p>Organization culture conveys a sense of identity for organization members by providing shared values that members can relate to and identify with.</p> Signup and view all the answers

<p>Organization culture facilitates the generation of commitment to something larger than one's individual interest by promoting shared values that align with a common goal or purpose.</p> Signup and view all the answers

<p>Innovation and risk-taking in organization culture refer to the degree to which employees are encouraged to be innovative and take risks.</p> Signup and view all the answers

<p>Attention to detail in organization culture refers to the degree to which employees are expected to exhibit precision, analysis, and attention to detail.</p> Signup and view all the answers