Oral Communication Strategies II

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Questions and Answers

Which of the following strategies is NOT considered a time-gaining strategy?

  • Uhm… I was… Uhm… I was… How do you say...
  • What did you say? (correct)
  • Could you repeat that?
  • Louder please; I can’t hear you well.

What is the purpose of a confirmation check in oral discourse?

  • To correct your partner's grammar.
  • To ask for an explanation when something is unclear.
  • To ensure that you have understood your partner correctly. (correct)
  • To check if your partner agrees with your point.

According to the provided content, what are the key benefits of effective communication skills?

  • Enhanced personal relationships and social connections. (correct)
  • Increased productivity and efficiency in various settings. (correct)
  • Enhanced decision-making and collaboration opportunities. (correct)
  • Improved problem-solving and conflict resolution abilities. (correct)

What is a key characteristic that distinguishes oral communication from written communication?

<p>Oral communication is more personal and less formal. (D)</p> Signup and view all the answers

Which of the following is an example of a comprehension check?

<p>Do you agree with that? (A)</p> Signup and view all the answers

Which of the following is NOT mentioned as a new form of oral communication in the provided text?

<p>Email. (D)</p> Signup and view all the answers

What is the main difference between a recast and an explicit correction in oral negotiation?

<p>Recast is a polite form of correction while explicit correction is more direct. (A)</p> Signup and view all the answers

Which of the following is NOT an example of a help-seeking strategy?

<p>Do you get up early? (C)</p> Signup and view all the answers

What is a key advantage of oral communication in resolving conflicts?

<p>Oral communication allows for clarification and understanding. (C)</p> Signup and view all the answers

What is the primary purpose of the content as described in the provided text?

<p>To explore the significance and aspects of oral communication. (D)</p> Signup and view all the answers

What is one way to help ensure that your answers in a job interview are clear and comprehensible?

<p>Practicing speaking slowly and clearly. (A)</p> Signup and view all the answers

Which of the following is NOT mentioned as a step to prepare for an English language job interview?

<p>Preparing a formal resume and cover letter. (B)</p> Signup and view all the answers

Why is it important to anticipate potential interview questions?

<p>To avoid appearing unprepared and unprofessional. (B)</p> Signup and view all the answers

What is a key benefit of role-playing a job interview?

<p>It allows you to practice your answers aloud and receive feedback. (C)</p> Signup and view all the answers

Which of the following techniques might help you feel less nervous during the interview?

<p>Practicing speaking slowly and clearly during a role-play. (B)</p> Signup and view all the answers

What is the primary purpose of conducting company research before an interview?

<p>To identify potential questions you may be asked and prepare relevant answers. (D)</p> Signup and view all the answers

What strategy can you use to highlight your relevant skills and experience during an interview?

<p>Referring to the job advert to identify key qualities and keywords. (A)</p> Signup and view all the answers

What is a suitable action if you find yourself struggling to answer a question from the interviewer?

<p>Ask the interviewer to repeat or reword their question for clarification. (C)</p> Signup and view all the answers

What is the best way to approach a question about your weaknesses in an interview?

<p>Focus on a weakness and talk about how you plan to turn it into a strength with examples. (B)</p> Signup and view all the answers

When asked about leaving a previous position, what is the best response to avoid appearing negative?

<p>Focus on positive aspects like new challenges, growth opportunities, or seeking a better fit for your skills. (B)</p> Signup and view all the answers

What should you avoid mentioning when asked about your future career goals in 5 years?

<p>Personal ambitions like starting a family. (D)</p> Signup and view all the answers

When asked about your salary expectations, what is crucial to do before the interview?

<p>Research industry averages and be prepared to negotiate. (D)</p> Signup and view all the answers

What is the best way to address your weaknesses in an interview, according to the provided content?

<p>Focus on a weakness and explain how you are working to improve it. (D)</p> Signup and view all the answers

What is the best way to answer the question 'Why did you leave your last job?' according to the content?

<p>Mention that you are looking for new challenges or a better fit for your skills. (C)</p> Signup and view all the answers

Which of the following should be avoided when discussing your future career goals in 5 years?

<p>Sharing your ambition to have a family. (A)</p> Signup and view all the answers

When discussing your salary expectations, what is the most important thing to do before the interview?

<p>Do research about average salaries in the industry. (D)</p> Signup and view all the answers

What is a key piece of advice given in the text regarding body language during an interview?

<p>Sit upright and keep your hands above the desk to convey openness. (B)</p> Signup and view all the answers

What does the text suggest about how to respond to the question "How would you describe yourself?" in an interview?

<p>Focus on highlighting your skills and qualifications relevant to the job description. (C)</p> Signup and view all the answers

What is the best approach to handling personal belongings during an interview?

<p>Place a slim portfolio on the table and other belongings on the floor beside you. (B)</p> Signup and view all the answers

What does the text advise regarding the interview process?

<p>The interview begins before even entering the interview room. (B)</p> Signup and view all the answers

Which of these are recommended ways to convey interest during a job interview?

<p>Maintaining steady eye contact and nodding as the interviewer speaks. (A)</p> Signup and view all the answers

What does the text suggest about the importance of naming a specific salary expectation?

<p>Be confident and name a fair price that reflects your experience and market value. (B)</p> Signup and view all the answers

How should you respond to the question "What kind of qualifications do you have?" in an interview?

<p>Highlight relevant qualifications that match the job requirements and demonstrate your skills. (C)</p> Signup and view all the answers

What is the primary message emphasized throughout the text regarding how to prepare for a job interview?

<p>Prioritize developing strong communication skills and conveying a confident demeanor. (C)</p> Signup and view all the answers

Why might someone leave their last job because "they didn't have enough room to grow with their employers"?

<p>The employee was looking for a new challenge and professional growth. (B)</p> Signup and view all the answers

Which of the following is NOT a responsibility mentioned as part of someone's "current role"?

<p>Negotiating contracts with new clients. (D)</p> Signup and view all the answers

What is a potential weakness mentioned that the person is actively working on?

<p>Being inflexible when faced with unexpected changes. (D)</p> Signup and view all the answers

What is a common reason cited for leaving a previous position, according to the provided text?

<p>Lack of opportunities for professional growth. (D)</p> Signup and view all the answers

Which of the following is NOT listed as a reason someone might want to work for a specific company?

<p>The company offers competitive wages and benefits. (D)</p> Signup and view all the answers

What kind of relevant experience is highlighted in the text?

<p>Experience in sales, customer service, and organizational management. (B)</p> Signup and view all the answers

Which of these is a potential positive attribute mentioned in the text?

<p>Strong interpersonal skills and ability to build relationships. (C)</p> Signup and view all the answers

What is a potential disadvantage or weakness mentioned in the text?

<p>Being overly critical of oneself and others. (A)</p> Signup and view all the answers

Flashcards

Oral Communication

Verbally transmitting information from one person or group to another.

Importance of Communication Skills

Effective communication skills lead to success in academics and business.

New Forms of Oral Communication

Emerging technologies like ICTs and apps such as WhatsApp and Skype enable oral communication.

Characteristics of Oral Communication

More personal, less formal, faster, and flexible than written communication.

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Resolving Conflicts

Oral communication is effective in addressing conflicts or problems quickly.

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Clarification Requests

Asking for an explanation when something is not understood.

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Confirmation Checks

Verifying that you understood someone correctly.

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Comprehension Checks

Ensuring the other person understands what you said.

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Recasting

Rephrasing a statement to correct language without explicit judgment.

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Explicit Correction

Directly correcting someone's language with an explanation of the error.

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Interview Preparation

Steps taken before an interview to ensure success and confidence.

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Company Research

Studying the organization's history and mission before the interview.

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Role-Play Interview

Practicing interview questions with a friend or by recording yourself.

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Keywords from Job Ad

Important phrases from the job posting to tailor your responses.

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Avoid Memorization

Refrain from memorizing answers to keep responses natural.

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Speed and Clarity

Important aspects of your speech during an interview.

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Request Clarification

Asking the interviewer to repeat or reword a question if unsure.

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Real-Life Examples

Providing personal experiences that relate to the job during the interview.

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Addressing Weaknesses

Discussing weaknesses while showing self-awareness and improvement efforts.

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Self-Awareness

Understanding one's own strengths and weaknesses in a professional context.

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Positive Spin on Weakness

Transforming a weakness into a positive trait during discussions.

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Organizational Methods

Techniques to improve personal organization and time management.

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Leaving a Job Reasons

Possible explanations for departing from a former position, focusing on growth.

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Ambition in Career Goals

Setting achievable yet aspirational career objectives for the future.

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Salary Expectations

Understanding and articulating reasonable salary desires based on research.

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Interview Attitude

The approach to take during an interview regarding challenges and career direction.

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Naming Your Price

Stating your salary expectation confidently without undervaluing yourself.

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Body Language Importance

Using body language to convey confidence and openness in interviews.

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Posture

Sitting up straight and displaying open body language during interviews.

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Hand Positioning

Keeping hands above the desk when gesturing during the interview.

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Making Eye Contact

Engaging visually to show attentiveness and interest.

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End of Interview Etiquette

Gather belongings calmly and smile while leaving the interview.

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Firm Handshake

Shaking hands with key individuals at the end of the interview.

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Self-Description in Interviews

Describing yourself positively using specific traits and skills.

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Laid Off

Being dismissed from a job due to company reasons like downsizing or relocation.

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Reason for Leaving a Job

Common reasons include lack of growth, relocation, or new challenges.

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Day-to-Day Responsibilities

Daily tasks involved in managing business operations or communication.

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Customer Care Standards

Maintaining high levels of service and satisfaction for clients.

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Relevant Experience

Experiences in previous jobs that apply to the current role.

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Weaknesses in a Job

Personal areas of improvement, such as flexibility or attention to detail.

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Growth Opportunities

Possibilities for personal and professional development in a job.

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Interest in Fields

Specific industries or sectors that appeal to you professionally, like E-Commerce or Marketing.

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Study Notes

Oral Communication in the English Language

  • This course covers strategies for oral and written communication in English.
  • The course is offered by the Faculty of Languages and Education.
  • The course name is Strategies for Oral and Written Communication in English II.

Strategies on Oral Discourse

  • Oral communicative strategies:
    • Time-gaining strategies (e.g., Really?, Uhm, let me see)
    • Maintenance strategies (e.g., making positive comments)
    • Help-seeking strategies (e.g., "I don't understand")
  • Oral negotiation strategies:
    • Clarification requests
    • Confirmation checks
    • Comprehension checks
    • Negotiation strategies focusing on form (recast, explicit correction)

Language of Presentations in the Classroom

  • Structuring a presentation:
    • Introduction
    • Main points
    • Conclusion
  • Signpost language: Words and phrases to guide the listener through the presentation.

How to do an Interview in English

  • Preparation: Research the organization, determine travel time, organize materials, choose appropriate clothing
  • Common interview questions:
    • Tell me about yourself
    • What are your strengths?
    • What are your weaknesses?
    • Why did you leave your last job?
    • Where do you see yourself in 5 years?
    • What kind of salary do you expect?
    • Do you have any questions for me/us?
  • Body language: Be confident, calm, place portfolio on table, put other belongings on the floor, sit up straight, and make eye contact.

Additional Information

  • Oral Communication: Transmitting information or ideas from one person or group to another.
  • Great communication skills: Lead to success in academics and business.
  • New forms of oral communication: Internet Communication Tools (ICTs), Whatsapp, Skype, online communication.
  • Oral communication characteristics: Personal, less formal than written communication, more flexible, quicker, and effective in resolving conflicts or problems.
  • Types of oral communication: Informal conversations (face-to-face, telephone, discussions at business meetings) and formal presentations (business meetings, lectures, commencement speeches)

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