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Questions and Answers
What is a key characteristic of the questionnaire method described?
What is a key characteristic of the questionnaire method described?
Which disadvantage is associated with face-to-face interviews?
Which disadvantage is associated with face-to-face interviews?
What method involves gathering a small group to discuss answers to a set of questions?
What method involves gathering a small group to discuss answers to a set of questions?
What is the purpose of findings or results in a report?
What is the purpose of findings or results in a report?
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In the provided schematic report example, who requested the investigation?
In the provided schematic report example, who requested the investigation?
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Which method allows the researcher to engage directly with people to gather information?
Which method allows the researcher to engage directly with people to gather information?
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What is a suggested way to visually represent findings in a report?
What is a suggested way to visually represent findings in a report?
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What was the sample size of the staff interviewed regarding the restaurant services?
What was the sample size of the staff interviewed regarding the restaurant services?
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What is a disadvantage of relying solely on oral communication in business settings?
What is a disadvantage of relying solely on oral communication in business settings?
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Which of the following is NOT a factor to consider during an audience analysis for an oral presentation?
Which of the following is NOT a factor to consider during an audience analysis for an oral presentation?
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In what scenario is oral communication likely to be less effective?
In what scenario is oral communication likely to be less effective?
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Which skill is highlighted as essential for preparing an effective oral presentation?
Which skill is highlighted as essential for preparing an effective oral presentation?
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What aspect should be considered regarding the venue for an oral presentation?
What aspect should be considered regarding the venue for an oral presentation?
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Which of the following would be most appropriate to include in the introduction of an oral presentation?
Which of the following would be most appropriate to include in the introduction of an oral presentation?
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Why is attentiveness and receptivity important during oral communication?
Why is attentiveness and receptivity important during oral communication?
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What can be a consequence of long speeches in oral communication?
What can be a consequence of long speeches in oral communication?
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What did Principal Moore find in Student Smith's book bag?
What did Principal Moore find in Student Smith's book bag?
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What action was taken against Mr.Young following the discovery of the note?
What action was taken against Mr.Young following the discovery of the note?
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What did the note found in Student Smith's book bag suggest?
What did the note found in Student Smith's book bag suggest?
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Who analyzed the handwriting on the note?
Who analyzed the handwriting on the note?
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What did Mrs. Kim Smith initially assume about her daughter's late night calls?
What did Mrs. Kim Smith initially assume about her daughter's late night calls?
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What was the final conclusion regarding Mr.Young's relationship with Student Smith?
What was the final conclusion regarding Mr.Young's relationship with Student Smith?
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How many calls from Mr.Young's residence were recorded on the Caller ID?
How many calls from Mr.Young's residence were recorded on the Caller ID?
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What did Sgt. Kyle conclude about the authorship of the note?
What did Sgt. Kyle conclude about the authorship of the note?
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What equipment did Mrs. English request to purchase?
What equipment did Mrs. English request to purchase?
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What percentage of staff interviewed preferred cold meals?
What percentage of staff interviewed preferred cold meals?
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What was the primary issue reported regarding staff lunch sitting times?
What was the primary issue reported regarding staff lunch sitting times?
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Why is there a recommendation to hire a new assistant?
Why is there a recommendation to hire a new assistant?
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What problem was identified with the current food offerings?
What problem was identified with the current food offerings?
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What is the suggested action for Mrs. English regarding meal planning?
What is the suggested action for Mrs. English regarding meal planning?
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What conclusion was drawn about the ratio of staff to lunch sittings?
What conclusion was drawn about the ratio of staff to lunch sittings?
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How many staff were interviewed during the 1300-1400 lunch sitting?
How many staff were interviewed during the 1300-1400 lunch sitting?
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Who initially provided information for the investigation into possible misconduct?
Who initially provided information for the investigation into possible misconduct?
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What caused the delay in the investigation?
What caused the delay in the investigation?
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What type of evidence was included in the findings of fact regarding Student Linda Smith?
What type of evidence was included in the findings of fact regarding Student Linda Smith?
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Who was contacted for an interview but declined?
Who was contacted for an interview but declined?
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What was the relationship mentioned in Student Linda Smith's handwritten note?
What was the relationship mentioned in Student Linda Smith's handwritten note?
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What item was secured and placed under lock in the school office during the investigation?
What item was secured and placed under lock in the school office during the investigation?
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When did Student Linda Smith start spending her lunch periods in Mr. Young's classroom?
When did Student Linda Smith start spending her lunch periods in Mr. Young's classroom?
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What was the outcome of Principal Moore's confrontation with Student Linda Smith?
What was the outcome of Principal Moore's confrontation with Student Linda Smith?
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Study Notes
Oral Communication:
- Oral communication can be less formal and organized than written communication.
- It can be time-saving for daily interactions but can be unproductive in long meetings or speeches.
- Oral communication can be difficult to maintain and may lead to misunderstandings due to incomplete information.
- It requires attentiveness and receptivity from the audience.
Skills for Oral Presentations:
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Audience Analysis:
- Consider the audience's expertise, background, education, experience, and reason for attending.
- Identify highly motivated individuals and those who may be less engaged.
- Consider age and adjust content accordingly.
- Adjust language based on the audience's position and status.
- Look for any special needs within the audience.
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Venue Consideration:
- Choose a venue that is free from distractions.
- Consider the number of attendees.
- Adapt the presentation based on the time of day and weather conditions.
Content Preparation:
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Content:
- Determine the topic of interest, appropriate teaching aids, and necessary visual aids.
- Prepare handouts and ensure equipment functionality.
- Prepare the introduction and main body of the presentation.
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Introduction:
- Clearly state the topic of the presentation.
- Grab the attention of the audience.
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Methods of Information Gathering:
- Questionnaire: Use pre-printed documents with questions to gather information from a target group.
- Face-to-face Interview: Conduct oral or structured interviews to gather detailed information.
- Survey: Use structured questionnaires to gather information from a larger sample size.
- Focus Group Discussion: Facilitate group discussions to gather insights and perspectives.
- Participatory Methodology: Engage directly with individuals to gather firsthand information.
Findings and Results:
- Clearly present objective findings based on the chosen methodology.
- Include the number of participants, duration of observations, and group sizes.
- Use visual aids like pie charts to effectively represent the findings.
Report Structure:
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Introduction:
- State the purpose of the report.
- Provide details about the terms of reference and the individuals involved.
- Outline the procedures used during the investigation.
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Findings:
- Present a detailed account of the findings based on interviews, observations, and data gathered.
- Use subheadings to categorize information effectively.
- Include supporting documents and exhibits.
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Conclusions:
- Based on the findings, draw logical conclusions and highlight key takeaways.
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Recommendations:
- Provide actionable recommendations based on the conclusions.
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End:
- Include the signature, name, designation, and date of the report author.
- Provide space for the report commissioner to sign and date.
Sample Reports:
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Highway Electronics Report:
- Investigates complaints about poor services and food provided at the staff restaurant.
- Includes interviews with the restaurant manager and staff.
- Identifies issues such as insufficient staffing, equipment limitations, lack of variety in food options, and uneven distribution of staff across lunch sittings.
- Provides recommendations to address these issues.
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Formal Investigative Report for County Schools:
- Investigates allegations of misconduct involving a teacher, John Young.
- Includes interviews with students, witnesses, and the employee in question.
- Presents evidence of inappropriate behavior and potential attempt to cultivate a romantic relationship with a student.
- Concludes that the teacher has engaged in inappropriate behavior and recommends further action.
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Description
Test your knowledge on oral communication and presentation skills. This quiz covers essential aspects like audience analysis and venue considerations that enhance effectiveness in delivering presentations. Explore how to adapt your communication style to suit different audiences.
