Oral Communication in Context Quiz

Communication Process

• Elements of the communication process: message, sender, technology, receiver, channel, context
• Decoding takes place by the receiver
• Errors in encoding can lead to barriers in communication

Communication Definition

• Communication is the process of exchanging ideas, facts, opinions, or emotions with another person
• It involves talking, reporting, and conversation

Elements of Communication

• Sender: the one initiating the conversation
• Channel: the means or tool by which a message is transmitted
• Context: the situation or environment in which communication takes place
• Feedback: the response of the receiver to the message

Communication Skills

• Helpful in teaching, asking questions, listening, and giving feedback
• Important in all aspects of life

Types of Talk

• Straight Talk: tactful use of power to get results
• Heavy-Control Talk: used to control or regulate people, often creates defensiveness
• Light Control Talk: used to gather data or consensus
• Small Talk: used to gather information or build rapport
• Search Talk: used to gather data or consensus

Functions of Communication

• Exercise restraint or direction formally or informally (Control)
• Motivate people
• Facilitate Social Interaction
• Disseminate Information

Models of Communication

• Linear Model: communication is a one-way process (Shannon-Weaver)
• Transactional Model: communication is a dynamic, two-way process (Schramm)
• Added elements to the Transactional Model: nonverbal communication, feedback, context, and meaning

Oral Communication

• Refers to any form of communication where speech is used
• Encompasses interpersonal communication, effective presentation skills, nonverbal communication, public speaking, and active listening

Interpersonal Communication

• Involves face-to-face conversations between two individuals
• Requires empathy, respect, and understanding of nuanced emotional cues

Effective Presentation Skills

• Involves delivering information to a group of people in a clear, concise, and engaging manner
• Factors to consider: audience size, professional goals, tone, delivery pace, and visuals

Nonverbal Communication

• Mode of expression through body language, facial expressions, and other physical actions
• Plays a crucial role in conveying meaning and emotion during oral communication

Public Speaking

• Type of oral communication delivered to an audience of varying sizes
• Successful public speakers employ various strategies, such as structuring their speeches, using appropriate vocabulary, and establishing rapport with listeners

Active Listening

• Involves paying full attention to what someone says, processing it appropriately, and responding thoughtfully
• Demonstrates respect to the speaker and improves understanding of their message