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Questions and Answers
What is the primary focus of interpersonal communication?
What is the primary focus of interpersonal communication?
Which of the following is NOT an important element of effective presentation skills?
Which of the following is NOT an important element of effective presentation skills?
How does nonverbal communication differ from verbal communication?
How does nonverbal communication differ from verbal communication?
Which of the following is a key aspect of effective interpersonal communication?
Which of the following is a key aspect of effective interpersonal communication?
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What is the primary purpose of public speaking?
What is the primary purpose of public speaking?
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Which of the following is NOT a key component of active listening during oral communication?
Which of the following is NOT a key component of active listening during oral communication?
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What type of communication involves paying full attention to what someone says, processing it appropriately, and responding thoughtfully?
What type of communication involves paying full attention to what someone says, processing it appropriately, and responding thoughtfully?
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Which skill involves employing strategies like structuring speeches effectively, using appropriate vocabulary, and establishing rapport with listeners?
Which skill involves employing strategies like structuring speeches effectively, using appropriate vocabulary, and establishing rapport with listeners?
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What can leaning forward during a conversation indicate?
What can leaning forward during a conversation indicate?
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Which of the following is NOT a component of effective public speaking?
Which of the following is NOT a component of effective public speaking?
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Maintaining good eye contact during a conversation can convey what?
Maintaining good eye contact during a conversation can convey what?
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What is a primary benefit of active listening?
What is a primary benefit of active listening?
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Study Notes
Communication Process
- Elements of the communication process: message, sender, technology, receiver, channel, context
- Decoding takes place by the receiver
- Errors in encoding can lead to barriers in communication
Communication Definition
- Communication is the process of exchanging ideas, facts, opinions, or emotions with another person
- It involves talking, reporting, and conversation
Elements of Communication
- Sender: the one initiating the conversation
- Channel: the means or tool by which a message is transmitted
- Context: the situation or environment in which communication takes place
- Feedback: the response of the receiver to the message
Communication Skills
- Helpful in teaching, asking questions, listening, and giving feedback
- Important in all aspects of life
Types of Talk
- Straight Talk: tactful use of power to get results
- Heavy-Control Talk: used to control or regulate people, often creates defensiveness
- Light Control Talk: used to gather data or consensus
- Small Talk: used to gather information or build rapport
- Search Talk: used to gather data or consensus
Functions of Communication
- Exercise restraint or direction formally or informally (Control)
- Motivate people
- Facilitate Social Interaction
- Disseminate Information
Models of Communication
- Linear Model: communication is a one-way process (Shannon-Weaver)
- Transactional Model: communication is a dynamic, two-way process (Schramm)
- Added elements to the Transactional Model: nonverbal communication, feedback, context, and meaning
Oral Communication
- Refers to any form of communication where speech is used
- Encompasses interpersonal communication, effective presentation skills, nonverbal communication, public speaking, and active listening
Interpersonal Communication
- Involves face-to-face conversations between two individuals
- Requires empathy, respect, and understanding of nuanced emotional cues
Effective Presentation Skills
- Involves delivering information to a group of people in a clear, concise, and engaging manner
- Factors to consider: audience size, professional goals, tone, delivery pace, and visuals
Nonverbal Communication
- Mode of expression through body language, facial expressions, and other physical actions
- Plays a crucial role in conveying meaning and emotion during oral communication
Public Speaking
- Type of oral communication delivered to an audience of varying sizes
- Successful public speakers employ various strategies, such as structuring their speeches, using appropriate vocabulary, and establishing rapport with listeners
Active Listening
- Involves paying full attention to what someone says, processing it appropriately, and responding thoughtfully
- Demonstrates respect to the speaker and improves understanding of their message
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Description
Test your knowledge on elements of the communication process, decoding, encoding, and barriers in oral communication. Select the best answer by encircling and shading the corresponding letter.
