Podcast
Questions and Answers
In the context of communication models, which of the following scenarios best exemplifies the transactional model?
In the context of communication models, which of the following scenarios best exemplifies the transactional model?
According to the definitions provided, communication is solely dependent on the clarity and accuracy of the message sent by the speaker.
According to the definitions provided, communication is solely dependent on the clarity and accuracy of the message sent by the speaker.
False (B)
Explain how 'field of experience' influences communication in the interactive communication model, and provide an example.
Explain how 'field of experience' influences communication in the interactive communication model, and provide an example.
Field of experience in the interactive model includes environment, experiences, culture, and heredity, influencing message construction. For example, a joke relying on cultural references may not be understood by someone from a different cultural background.
Communication barriers, also known as ______, can impede the effective sharing of meaning.
Communication barriers, also known as ______, can impede the effective sharing of meaning.
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Match the communication model with its key characteristic:
Match the communication model with its key characteristic:
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Which of the following scenarios best exemplifies a cultural barrier to communication?
Which of the following scenarios best exemplifies a cultural barrier to communication?
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A physiological barrier in communication refers exclusively to external environmental factors, such as loud noises or poor lighting.
A physiological barrier in communication refers exclusively to external environmental factors, such as loud noises or poor lighting.
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Explain how the connotative meaning of a word can create a linguistic barrier in communication, providing a specific example.
Explain how the connotative meaning of a word can create a linguistic barrier in communication, providing a specific example.
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An individual experiencing extreme shyness before giving a presentation is primarily facing a ______ barrier to communication.
An individual experiencing extreme shyness before giving a presentation is primarily facing a ______ barrier to communication.
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Match the following communication barriers with their primary characteristics:
Match the following communication barriers with their primary characteristics:
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Flashcards
Communication Barriers
Communication Barriers
Obstacles that interrupt or distort effective communication.
Physical Barrier
Physical Barrier
Natural or environmental conditions that hinder communication, like loud noises.
Psychological Barrier
Psychological Barrier
Mental issues affecting communication, such as shyness or lack of confidence.
Cultural Barrier
Cultural Barrier
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Linguistic Barrier
Linguistic Barrier
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Definition of Communication
Definition of Communication
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Elements of Communication
Elements of Communication
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Linear Communication Model
Linear Communication Model
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Interactive Communication Model
Interactive Communication Model
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Communication Breakdown
Communication Breakdown
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Study Notes
Oral Communication in Context
- Communication is defined as the sharing of meaning through symbolic cues.
- It's a dynamic process where people attempt to share internal states using symbols.
- It's an interdependent process involving sending, receiving, and understanding messages.
- Communication is a message understood.
- Communication is social interaction through messages.
Process of Communication
- Communication begins when one person wants to communicate with another.
- It originates as mental images a person wants to convey.
- Mental images include ideas, thoughts, pictures, and emotions.
Five Elements of Communication
- Speaker: The person initiating the communication.
- Message: The thoughts, ideas, feelings, or information conveyed between the sender and receiver.
- Channel: The medium of communication. Examples include spoken words, written text, and body language.
- Listener/Receiver: The person who receives the message from the speaker.
- Feedback: The response from the receiver to the speaker. This can be verbal or non-verbal.
Communication Models
- Linear Model: A one-way communication process, with no feedback, similar to a broadcast.
- The message transmission from sender to receiver.
- No response or feedback from the receiver.
- Interactive Model: A two-way conversation; the receiver gives Feedback to a Sender.
- Feedback flows both ways between sender and receiver.
- The experience, culture, and heredity of both parties affect messages.
- Transactional Model: Most dynamic; communication is a reciprocal process between two communicators.
- Communicators consider each other.
- Communication is considered a transaction.
Communication Breakdown
- Communication barriers, also known as noise or haywires, cause communication failure.
- Physical Barriers: Natural or environmental conditions impacting communication (e.g., loud noise, poor acoustics).
- Psychological Barriers: Social and personal issues of the speaker, impacting communication (e.g., shyness, lack of confidence, and bias).
- Cultural Barriers: Conflicts arising from different values, beliefs, and traditions.
- Linguistic Barriers: Conflicts related to language and word meanings (e.g., differences in language, accent, dialect).
- Physiological Barriers: Conditions affecting the human body's ability to communicate (e.g., speech or hearing impairment).
7 Cs of Communication
- Completeness: Include everything the receiver needs to understand.
- Conciseness: Use the fewest words possible without losing clarity.
- Consideration: Respect the audience's background, beliefs, and feelings.
- Concreteness: Use facts, figures, and examples to add clarity and realism.
- Courtesy: Be polite, use appropriate language, and show respect.
- Clearness: Use simple and specific words to express ideas without confusing the receiver.
- Correctness: Ensure grammar, spelling, and punctuation are accurate.
Functions of Communication
- Provide Information: Sharing of information.
- Motivate: Inspiring action or engagement.
- Control and Regulate: Guiding or managing behavior.
- Facilitate Emotional Expression: Expressing feelings and empathy.
- Affect Social Interaction: Building relationships and facilitating communication within social contexts.
Effective Communication Skills
- Skill 1: Becoming an engaged listener: Focus on the speaker, avoid interrupting, avoid bias, show interest and provide feedback.
- Skill 2: Paying attention to nonverbal signals: Use nonverbal signals that align with the message and the context, and use body language that conveys positive feelings.
- Skill 3: Keeping stress in check: Give yourself time to think, pause to collect thoughts, focus on one point, speak clearly and concisely, and summarize the response.
- Skill 4: Asserting yourself: Value yourself, express needs and wants without violating others' rights, express negative thoughts constructively, accept compliments gracefully, and learn to say 'no'.
Intercultural Communication
- The exchange of messages between people from diverse cultural backgrounds.
- A good communicator should be sensitive to different upbringings.
- Acknowledging cultural, gender, age, social status and religious differences is important.
Culture
- Culture is a set of human-made elements (objective and subjective) that increase the probability of survival and satisfaction within an ecological niche.
Gender
- Gender refers to how a specific culture defines masculine and feminine social roles.
- Masculine communication is often competitive and independent. Feminine communication frequently emphasizes harmony and consensus.
Age
- Effective communication considers age differences. A good communicator is aware of differences among his/her audience.
Social Status
- Social status is the relative position within a social hierarchy. This rank is based on factors such as honor and prestige.
Religion
- Religious traditions provide structure and social participation within a community.
Case Analysis Examples
- (Several case analysis scenarios are presented discussing different communication breakdowns and examples of various communication models.)
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Description
This quiz explores the fundamentals of oral communication, including its definition, dynamic process, and key elements. Participants will learn about the roles of the speaker, message, channel, and listener in effective communication. Test your understanding of how these components interact in real-life scenarios.
